The lady who took my order was extremely helpful and one of the friendliest people I've met. Food was great!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Burgnon
Fast and friendly service, every single visit!!Parking: Clearly marked designated spaces.
Atmosphere: 5
Food: 5
Service: 5
David Adams
Your website is down! My credit card was charged 7 times and the order will not push through! This has happened before about year ago! Fraud! Notified Bank and it is fraud!
Service: 1
Chooz Luv
The chicken salad sandwich is soooooo delicious! The girl that works there is a charm. ?
Atmosphere: 4
Food: 5
Service: 4
Anil Isaac
Reserved online, picked up on time. Good service from a very nice lady.
Atmosphere: 5
Food: 5
Service: 5
Steve Bell
I like the food here but it’s just really expensive. It’s great to go for sandwiches and stuff but I ended up popping out buying a ham here because I could go to Costco and get a bigger one for half the price.
Atmosphere: 4
Food: 5
Service: 5
Melanie Hayes
Before arriving to try and purchase the few slices of ham that I bring every year to Christmas dinner I went online to preorder. Unfortunately you can only purchase $50 and up so I went in the next day right at 7am. I was told they only take online orders and when I explained that I tired so just so oh well and refused to serve me. So I went down to the next closest HBH and had a totally different experience and was served no problem. They said they have never heard of online only orders. Very disappointed with the customer service at the Colonial location.
Atmosphere: 3
Food: 4
Service: 1
Katherine Wagner
You put up with the slow service because the ham is so damn good.
Atmosphere: 3
Food: 5
Service: 3
Sweet Totey
A holiday staple! Make sure to prepay your order online to skip the line especially on Holidays!
Atmosphere: 5
Food: 5
Service: 5
Allan Bryson
I prepaid my order and was in and out fairly fast, especially for Christmas. The Ham was great as always and my family enjoyed it as well. The store was clean and organized and appeared to have plenty of products on hand.
If you need a lesson on terrible customer service and poor management, you have to check this place out. 10 people in line and literally we can see an employee sitting at a desk with head down on desk in back room. Another employee is sitting in back room eating chicken wings. The line is long and no employees were at the register or area with customers. One customer said it best, “don’t get frustrated, get fascinated’. It’s truly fascinating that a company with such a great product can be run so poorly.
Atmosphere: 1
Food: 5
Service: 1
Debby Mays
Loved the ham the customer service was good at the counter. The parking was terrible & this year they did not have any outside registers? Also it would be nice if customers could pay on their phones? All & all happy with the service standing in line was about 45min but being handicapped ♿️ on a walker was a littler hard along with parking in the field.Parking: Colonial Drive in Orlando FloridaWheelchair accessibility: Difficult waiting in line, when we were close to the front door had to lift walker up over the curb from the line in the street against the building. Parking in a field ? on a walker with back issues.
Atmosphere: 5
Food: 5
Service: 5
ryancasto1
Quick pickup easy pay and
Atmosphere: 4
Food: 5
Service: 5
Angela Holland
Very helpful service, needed two last minute large hams and they prepared them right
Atmosphere: 5
Food: 5
Service: 5
Q L
Iam so confused I ordered a sandwich and mac and cheese and everything was frozen is this how it’s supposed to be or am i the issue
The lady who took my order was extremely helpful and one of the friendliest people I've met. Food was great!
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service, every single visit!!Parking: Clearly marked designated spaces.
Atmosphere: 5
Food: 5
Service: 5
Your website is down! My credit card was charged 7 times and the order will not push through! This has happened before about year ago! Fraud! Notified Bank and it is fraud!
Service: 1
The chicken salad sandwich is soooooo delicious! The girl that works there is a charm. ?
Atmosphere: 4
Food: 5
Service: 4
Reserved online, picked up on time. Good service from a very nice lady.
Atmosphere: 5
Food: 5
Service: 5
I like the food here but it’s just really expensive. It’s great to go for sandwiches and stuff but I ended up popping out buying a ham here because I could go to Costco and get a bigger one for half the price.
Atmosphere: 4
Food: 5
Service: 5
Before arriving to try and purchase the few slices of ham that I bring every year to Christmas dinner I went online to preorder. Unfortunately you can only purchase $50 and up so I went in the next day right at 7am. I was told they only take online orders and when I explained that I tired so just so oh well and refused to serve me. So I went down to the next closest HBH and had a totally different experience and was served no problem. They said they have never heard of online only orders. Very disappointed with the customer service at the Colonial location.
Atmosphere: 3
Food: 4
Service: 1
You put up with the slow service because the ham is so damn good.
Atmosphere: 3
Food: 5
Service: 3
A holiday staple! Make sure to prepay your order online to skip the line especially on Holidays!
Atmosphere: 5
Food: 5
Service: 5
I prepaid my order and was in and out fairly fast, especially for Christmas. The Ham was great as always and my family enjoyed it as well. The store was clean and organized and appeared to have plenty of products on hand.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you need a lesson on terrible customer service and poor management, you have to check this place out. 10 people in line and literally we can see an employee sitting at a desk with head down on desk in back room. Another employee is sitting in back room eating chicken wings. The line is long and no employees were at the register or area with customers. One customer said it best, “don’t get frustrated, get fascinated’. It’s truly fascinating that a company with such a great product can be run so poorly.
Atmosphere: 1
Food: 5
Service: 1
Loved the ham the customer service was good at the counter. The parking was terrible & this year they did not have any outside registers? Also it would be nice if customers could pay on their phones? All & all happy with the service standing in line was about 45min but being handicapped ♿️ on a walker was a littler hard along with parking in the field.Parking: Colonial Drive in Orlando FloridaWheelchair accessibility: Difficult waiting in line, when we were close to the front door had to lift walker up over the curb from the line in the street against the building. Parking in a field ? on a walker with back issues.
Atmosphere: 5
Food: 5
Service: 5
Quick pickup easy pay and
Atmosphere: 4
Food: 5
Service: 5
Very helpful service, needed two last minute large hams and they prepared them right
Atmosphere: 5
Food: 5
Service: 5
Iam so confused I ordered a sandwich and mac and cheese and everything was frozen is this how it’s supposed to be or am i the issue