Pollo Tropical

$ • Mexican, Chicken, Fast Food

3224 E Colonial Dr, Orlando
(407) 228-2242


Take-Out/Delivery Options


Reviews for Pollo Tropical

Horrible experience!! They always are closing the lobby anytime they want and saying it a nation wide labor shortages. If you would pay people a decent wage you wouldn’t have that issue . I hay not close the drive thru and make lazy people come in . My food order was wrong and chicken was cooked too much .

Placed an order for pick for 8:30 pm and when I went they were already close. When I knocked on the windows a gentleman said with his finger hold on. So I waited and he keep going around in circles saying hold on. Then a young lady peeked and saw me and they where both laughing and making fun of the fact I was waiting there I will never recommend this place

I always visit this chain when I'm in town, but I don't know if I will anymore based off my experience today. I ordered delivery through GrubHub and I know that the issue I had today is with the restaurant, not GrubHub. My receipt clearly lists several types of sauces for each of the things we ordered. We only received 3 containers of hot sauce. The whole reason I come here is for the sauces! I tried calling the restaurant so they could deliver the rest of the sauces I was owed,...read full review

More Reviews(143)


Monday 10:30AM - 9PM
Tuesday 10:30AM - 9PM
Wednesday 10:30AM - 9PM
Thursday 10:30AM - 9PM
Friday 10:30AM - 9PM
Saturday 10:30AM - 9PM
Sunday 10:30AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.