“Few things are better than enjoying a pizza from Papa Johns while binging on anime or gaming. I remember one of my first times ordering from this spot, the delivery ended up being very late (45-60 minutes past estimated time). A few days later I got a letter from them in the mail apologizing, asking for another chance and providing a coupon for a free pizza. And I never even verbally complained about the lateness. THAT is customer service, and kept me around.That is the only time I also had an issue with this Papa Johns. Typically their delivery time is very accurate to what they estimate. The food has always arrived warm and fresh, the drivers are always polite and greet me with a smile when I open the door. I can vouch that their cheese pizza, alfredo sauce pizza, oreo papa bites, cheesesticks, and garlic knots are all very delicious.It's also entertaining to watch the papatrack sometimes. Even though it's purely for entertainment it's usually very accurate, and I hear the knock right after the car stops moving in front of my apartment. Good food, almost always on time, friendly staff, and great service. It's a bit pricey but the papa rewards program can mitigate that as anything you order counts towards rewards and rewards can be redeemed on anything, no restrictions.“
“I recently had the pleasure of ordering food from Papa John's, and I must say the customer service I received was absolutely outstanding ! Denise, the employee who assisted me, went above and beyond to ensure a seamless and pleasant experience.From the moment I placed the order, Denise's friendly and attentive attitude stood out. She patiently listened to my preferences and provided helpful recommendations. Her knowledge of the menu and willingness to accommodate special requests made the entire ordering process a breeze.What truly impressed me was Denise's commitment to ensuring my satisfaction. She took the time to double-check my order, ensuring accuracy, and made sure I was informed about the estimated delivery time. It's evident that she genuinely cares about the customer experience.Kid-friendliness: yes“
“Awesome service and quality food and delivery was super fast . Had an issue with a pizza I made a phone call and the manager Sean took care of it without even basically blinking an eye . Thank you very much and we'll see you soon with our next order!“
“We've ordered from here 3 times now. Only because of daughter's school was selling these nifty fifty cards for them. Their pizza is actually really good. Tonight was no different.The only problem we had tonight was the one pizza we ordered with the pepperoni stuffed crust.. Had no pepperoni.So I called the store, they said the manager was in the middle of something important and to call back in about 10 minutes. Well no need for me to call back! The manager called me back and offered to send out a fresh pizza, but instead he gave us a credit for a pizza the next time we order.I am very impressed.“
“Philip was amazing! My apartment can be difficult to locate for deliveries, especially when it’s dark since there’s virtually no external lighting, but I was extremely pleased with my order. In our short interaction, Philip was personable, kind, and provided excellent service. He also located my apartment with ease. I don’t usually order from Papa John’s, but it will quickly become my pizza of choice if the whole team is as awesome as Philip. Five stars ⭐️⭐️⭐️⭐️⭐️“
“Getting better but not back to what it was. Dough doesn't seem as fresh as it used to be. Not as generous with toppings. Would love to see them offer a great product and charge what is necessary to stay in business. Let people who want a cheap garbage pizza go to Pizza Hut.“
“I've been ordering from this location pretty frequently for quite a while (I work at a bar local to this location) and I swear this is the only Papa Johns that gets my order right every single time. And! Every single delivery person sent out is always pleasant and greets me with a smile. I ordered today and was impressed with the amount of toppings on my pizza. This papa johns never misses.“
“Lightning quick - waaaay earlier than expected - and the driver had no issues figuring out gate instructions. When our bloodthirsty chihuahua ran out at him, he didn’t even flinch. With nerves like that, I wouldn’t test him in a game of chicken. Everyone knows what Papa John’s pizza is like - this was good as usual. Thank you.“
“I have been getting a pizza every several days for the last few months. I find getting it from the morning crew provides most excellent results. The pizza looks, and tastes phenomenal. The customer service is exceptional. Unfortunately I don't have the same results in the late afternoon/evening“
“They really pulled through!! Another pizza chain cancelled my order should’ve known better and when I called they had the order ready at the time I needed to pick up these pizzas! Never going anywhere else! Customer service was excellent and establishment very clean!“