“A horrible and tattooed person, presumably the shift manager, completely ignored me from 3 feet away at the inside counter. The shift crew was doing all they could for drive-thru. After a few minutes of being completely ignored at the inside counter, I left the store.“
“I can't say much about when Wendy's. It's supposed to be fresh. I didn't eat. I just took someone there. But I did notice that everything was very coming and people were very nice. However, everything is computerized and that it's just shows that people getting lazy and letting computers do they work?“
“It was good I'm glad I went inside can't have American cheese the app would not let me change that only add Lettuce and tomatoes but can't change cheese only take it off and no way to do the other item I needed changed still got my “
“Man I have never enjoyed a fast food restaurant like I enjoy this one. There’s times I don’t even feel like having wendys but I’ll go to this one just cause their always so friendly. The gentleman who often takes my money at the first window is hilarious and always makes jokes with me or my boyfriend and we take lunch separately the majority of the time but we’re often on the phone with one another and get to make jokes and say hello. So the customer service is way above average. I feel like everyone I have ever dealt with at this location, is running at some higher level of friendliness then the rest of America is. I always assume that when an establishment is full of happy and friendly employees, that they most likely have an amazing manager behind them, and so please send my kudos to whoever is so good at hiring friendly people. I’d give those guys 10 stars if I could!“
“Ok so in the past I was very unhappy with this location, with everything from the food to the horrible customer service. But ever since they remodeled the restaurant I have seen a dramatic change in everything. I don't know if it's new managers but it's definitely a lot of new faces and all so pleasant. The food has also changed for the much better. Orders are correct and care taken in putting burgers together. I used to stop when no better choice but now I look forward to eating from here.“
“I’ve been working at the next door Target for a little while and I regularly come to this location for lunch (around 5/6pm) The staff is by far my favorite thing about this place. As much as they have to deal with, they always are polite and professional. I’ve dealt with a lot of negative experiences with fast food, the customer service in particular, so when I find a place with good service it really makes my day. I wish I could remember names, but unfortunately I don’t and never ask for a receipt. I want to recognize the Young man running the register up front 01/11/2024 around 6pm for ALWAYS having outstanding customer service. I also want to recognize a young woman with shoulder length black hair for her customer service as well!“
“Me and my husband chose to do lunch at the Wendy's on Florida avenue had not been there in a while I love their frosties I used to get one when I was younger every day chocolate is to die for the cashier was very friendly and it was nice and clean.“
“As I was contemplating a burger from a fast food place my mind wondered if I could actually get a burger that was carefully prepared. A burger that was not haphazardly thrown together. At the time of this posting the impossible has happened. The crew at this Wendy's this Sunday morning delivered an impeccable and delicious big bacon double. Big thanks to everyone doing a great job at the Wendy's on Kennedy this morning!“
“I stopped off Friday evening for a quick bite to eat. Tammy was helping me with burger order .Next thing I know is I'm waking up on the stall floor of the bathroom, side bandaged up and missing a kidney. I will say Wendy's has the cleanest public Bathrooms I've ever seen and has great meal selections.Hats off to our Tammy for sending me home with an Ice Pack!“
“This Wendy's has been here for a while, just passing by and figured I'd stop by and grab a couple of their limited crispy fish sandwiches, which are delicious by the way. Anyhow, this location needs work. The outside definitely needs a new make over, heck, there isn't even a sign out front. It's just a rusted shell and the building is in sad shape. But you're not coming here for the looks. The service at the drive-thru was fine, she went over my order and was polite and thorough. When I pulled up to the window, the worker was friendly and told me it would take a few minutes for the fish, no problem. So, great service and the food was fresh and hot. Don't let the outside fool you, for a fast food chain, it's still good. So stop by for breakfast, lunch, or dinner, and give them your business. Don't forget to order a couple Frosty's to go, even for breakfast.“
“On a Friday evening, my wife and I were both craving fries and nuggets. Since there was a Wendy's nearby, we decided to go through the drive-thru. The line was short, so we quickly got to the order window and ordered french fries and chicken nuggets. At the next window, we paid for our order and soon received it.The order we received was hot and delicious. Both the fries and nuggets were satisfying and met my wife's cravings.“
“I do believe that my food was fresh. Everyone was friendly. The workers kept the place clean visually as I was in there no table went unwiped. The downside is mostly towards the french fries (potato) recipe. I'm not a fan. And it tasted possible that both the fries and the nuggets were cooked in the same grease! I think that's unnecessary for a restaurant. I was fed and got full?“
“Fast, efficient, and looks clean from the front. Staff appear friendly and organized, and the food came out exactly as expected. Nothing wrong here, it is a Wendy's and you get what you expect, but nothing exceptional either. But then again it is at an international airport so what more do you “