“There was the most wonderful person working today around 2pm 2/23/22. They made our order delicious, knew who we were when we picked up our order, and had the most beautiful smile and warm personality. I really wish I caught their name but we’ll definitely be back to give them the credit they’re due! <3333“
“Placed an order online for a few pizzas since my son wanted to try the stuffed crust joint ?. We had the pizzas delivered within an hour and one of them was wrong (the stuffed crust one). The others were spot on tho!!! Called the store and the manager on duty was an absolute pleasure to talk with. She immediately had the pizza remade and delivered to us. I cannot express how professional and nice she was. Unfortunately I don’t remember her name but she was working 1/18/24 in the evening. I’ve never ordered from this Papa John’s before but I definitely will be a repeat customer just because of the service we were provided. Give that woman a raise!!!!“
“Went in late on 1/10/24, April was at the front and assisted with picking up my order. I witnessed the most sincere spirit as she assisted a homeless gentleman with food and was nice despite circumstances. Thank you for blessing me with such a great experience.“
“Went inside to order 'carry out'. Young man at register was nice, polite, and helpful.The pie wasn't beautiful but is was tasty; so I'll order from here again.Yes, I'd prefer a pizza with evenly spaced pepperoni and other toppings but I can always rearrange later.I don't know why this franchise doesn't mandate preparation techniques?The ingredients are decent they (staff) just need a reason to present them better. That starts at the top with management and training.This could be the 'little pizza shop that could... ' if they wanted.“
“I ordered my food early this morning. Went to pick it up at 11 only 2 find it wasn't ready. But I wasn't upset because it was only one person working and he was doing everything by himself. Stephon was working his hardest to get so many orders out all at once. He was so nice and definitely deserves a raise. And when my order was finally ready it was phenomenal. Keep up the good work !!!“
“I have ordered from this Papa John’s for years & everything always arrive piping hot & perfect. When DoorDash Drivers deliver, the items are always lukewarm & they frequently miss items, even a whole pizza… When I mentioned this to our DoorDash Driver, he directed me back to the store & didn’t take responsibility. I’ve seen the drivers pick up at other restaurants & they know what they’re picking up & they can choose to have an insulated bag to keep the food hot - if they choose to get one. In addition, I requested contactless delivery for a reason & they always call and want to hand the items to us personally. Maybe if I see it’s a DoorDash driver. I will skip ordering the next time… And delivery fee & tip was already paid.“
“We (Collins Hill High School Band) had a Friday night football game at Westlake. The stadium ran out of food. I called Domino's to order 25 pizzas. They told me no without even thinking about it. I then called Papa Johns, and the lady said yes without question. Even asked me how fast I needed them. I said we are at your mercy. She said, "Oh, ok then, will40 minutes be ok. Yes, that works for me. So 80 band kids got fed because of them that night. THANK YOU PAPA JOHNS.“
“Ordering through the app allows you to use coupons and access current deals. It is also easy and efficient and allows you to track your order through their app. The pizza is made fresh to order and was hot and ready when we arrived to pick it up. This location has ample free parking. The Resturant was small yet clean. This location is made for delivery or carry out.“
“I would like to give a BIG THANK YOU to store 1086!! I called a couple of days ago to place a large order for an office pre-super bowl party. I can’t say enough how much they did to get us the best pizza we have had in a long time!! I was told they were really busy but they would do all they could to get me the pizza as soon as possible! We ordered 9 large pizzas with different toppings and every pizza was correct! Just know you guys will be our “go to” pizza place! Thank you so much!!“
“There was only one yes just 1 employee and he was rockin it! He was making pizzas, waiting on customers, busting his a$$. And he was on top of it. No one waited for more than a minute of two. He was nice polite and had a great attitude. No complaining - he was just getting it done.“
“The pizza was good, the crust could have cooked a little longer. Maybe I will try well-done as the baking option next time. Went during lunch on the weekday and I was surprised at how fast my order was ready. The inside prep area was clean which made me feel good. I have no complaints and would order from here again.“