I have been to several red lobsters in my life And I have never felt so judged and insulted in all my life. First the hostess directly disregarded my instructions for seating. I had my 4 month old son with me and he was in a stroller. I asked her to sit me somewhere his troller would fit and not be in the way. She insisted on a seat center aisle. As soo. As we sat down a server comes and instructs her to move us cause his stroller would be in the way. Next after we sat down about 5 minutes later Donte our server comes up and ask for my order I give it to him. Only after I asked another server about my drink he walks up with after I have watched him go to another table beside three separate times and never bring my drink. He then asks me how much money I had on my gift card that he noticed was sitting beside me and suggested maybe I get something else cause I may not have enough money for it. So I left. Worst service EVER!!! AND FYI I HAD $100 I'm sure it would have paid for my shrimp salad and mushrooms!!
Atmosphere: 1
Service: 1
Shannon King
Bathrooms were filthy. It seems they haven’t been cleaned in days.
Atmosphere: 1
Food: 4
Service: 5
DG
It was my b day nice calm
Atmosphere: 3
Food: 4
Service: 4
Miecha Jones
It was birthday surprise for me from my children. When we were seated we ordered our drinks the server was cool, so it’s been a while,so it’s time to order our food. We ordered and the food was awful. My lobster looked and smelled raw, my son’s lobster had hair on it. My son gets a fresh one , I had the Ultimate feast, so I had a lot to choose from on my plate. My shrimp linguine was dry. The rice was still hard I ate the shrimp skewers. Broccoli was overcooked. I ate some of my loaded baked potato I didn’t even touch my steak., I go to take a bite of my lobster and it’s raw taste like it just came out of the ocean and he cut it, and just probably rinse it off in hot water. I told the manager that the lobster is raw undercooked no seasoning not even salt. Was on this lobster, I asked for a new one, and he replied sure as my son is eating his fresh lobster that had hair in it me and my other children are laughing and Waiting for my lobster when my lobster arrives we leave the establishment and come home. Continue to enjoy my birthday evening and now that I’m ready to eat. I pull out that lobster and it’s the same bitten raw undercooked lobster that I was supposed to have been replaced.. we spent over 300 dollars and I would not refer request, or eat. at red lobster in Jonesboro Georgia EVER!!?
Recommended dishes: The Biscuits
Redbone
The service is poor and my food was discussing ??? Wrong order and the person who took my order was very rude ? I'm never going back there again ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Seafood, Seafood Trio, The Biscuits
Lakarrie Brown
They are fast with to go order I only spend 3 minutes wait time.
Atmosphere: 5
Service: 5
Sha-Marie Amil
Everything was good except the service. It was my birthday and he rushed us out and said the kitchen was closed so we couldn't get any more bread. It was 9.15. We couldn't even get dessert. He made my son and I felt like we were bothering him.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cajun Chicken
Louise Lee
Our server Rocky was exceptionally great. The service was excellent and on point. He was very attentive to us. Was on time with our orders and had a great attitude. The best service I have had in a long time. His manager was also involved with his employees and was seen in the restaurant. Very nice experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Seafood Trio, The Biscuits
Marcus Powell
Food was cold
Atmosphere: 3
Food: 1
Service: 4
Dayonna Gardner
My boyfriend and I went here Friday night the server was great she took very well care of us. I felt kind of bad because it started picking up while we were there and it appeared they are short staff. So evethough it took a little longer to get what we needed she definitely tried her best. But the only complaint I really has is we ordered an appetizer and never got it. Our food came out first and we were almost done eating our meal when we realized we never got our appetizer. We asked the server why it was taken so long and she stated all night the appetizers have been taken longer than usual. So I figured it was due to no staff in kitchen. I even heard 2 other customers complaining about why it's taken so long for their appetizers and the server told them the samething she told us. But good news she took it off our bill and we weren't charged for it. But took care of us as far as the inconvenience and gave us the same meal we order to take home which she didn't have to do but it was appreciated. We spent a lot of money. So because of her great customer service we gave 5 star verses the 3 stars I was going to do at first. I wish I had her name she told us it twice but we were sitting at table right next to the kitchen.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Some More There Famous Biscuit, House Salad, The Biscuits, Shrimp Linguini Alfredo
Please do not eat here the experience is horrible food left on tables around the others had left after they’ve dined in took 30 minutes to get a drink from the bar food was over cooked I do not recommend this place to anyone to eat at it’s
Atmosphere: 1
Food: 1
Service: 1
mary murphy
The waitress was very good, exceptional service.
Food: 5
Service: 5
Recommended dishes: Seafood
Edgar James
My experience at this location was good! My server Sharif B was excellent and gave great customer service. The food was pretty decent lacked some seasoning but I didn’t need none anyway. I do have one complaint the bathroom area is disgusting and needs to be either remodeled or extensively cleaned. Contains a bad odor, but I guess who actually cares about the bathroom right!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Caesar Salad, Seafood, Seafood Trio, The Biscuits, Shrimp Linguini Alfredo
Kwesi Lemon
Great Customer Service great food and drinks hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Shrimp Skewer, Shrimp Linguine and Shrimp Scampi, Seafood, Fish, Coleslaw, Some More There Famous Biscuit, House Salad, Salads, Baked Potato
Adam Mcelyea
My steak was way overcooked. The only thing hot was my fries. The crab legs haven't been rotated and most definitely weren't fresh. Honestly the worst red lobster experience I ever had. And I wasn't the only one several other people were complaining. About service and everything. At one point they were told they only have one table available because only one waiter would accept tables. The hostess said ten minutes and then disappeared. Waited 35 minutes to be seated and only about 10 tables were filled. The best thing this red lobster had going for them was a waiter named dontae. He was seating people waiting tables and correcting errors others made.
I have been to several red lobsters in my life And I have never felt so judged and insulted in all my life. First the hostess directly disregarded my instructions for seating. I had my 4 month old son with me and he was in a stroller. I asked her to sit me somewhere his troller would fit and not be in the way. She insisted on a seat center aisle. As soo. As we sat down a server comes and instructs her to move us cause his stroller would be in the way. Next after we sat down about 5 minutes later Donte our server comes up and ask for my order I give it to him. Only after I asked another server about my drink he walks up with after I have watched him go to another table beside three separate times and never bring my drink. He then asks me how much money I had on my gift card that he noticed was sitting beside me and suggested maybe I get something else cause I may not have enough money for it. So I left. Worst service EVER!!! AND FYI I HAD $100 I'm sure it would have paid for my shrimp salad and mushrooms!!
Atmosphere: 1
Service: 1
Bathrooms were filthy. It seems they haven’t been cleaned in days.
Atmosphere: 1
Food: 4
Service: 5
It was my b day nice calm
Atmosphere: 3
Food: 4
Service: 4
It was birthday surprise for me from my children. When we were seated we ordered our drinks the server was cool, so it’s been a while,so it’s time to order our food. We ordered and the food was awful. My lobster looked and smelled raw, my son’s lobster had hair on it. My son gets a fresh one , I had the Ultimate feast, so I had a lot to choose from on my plate. My shrimp linguine was dry. The rice was still hard I ate the shrimp skewers. Broccoli was overcooked. I ate some of my loaded baked potato I didn’t even touch my steak., I go to take a bite of my lobster and it’s raw taste like it just came out of the ocean and he cut it, and just probably rinse it off in hot water. I told the manager that the lobster is raw undercooked no seasoning not even salt. Was on this lobster, I asked for a new one, and he replied sure as my son is eating his fresh lobster that had hair in it me and my other children are laughing and Waiting for my lobster when my lobster arrives we leave the establishment and come home. Continue to enjoy my birthday evening and now that I’m ready to eat. I pull out that lobster and it’s the same bitten raw undercooked lobster that I was supposed to have been replaced.. we spent over 300 dollars and I would not refer request, or eat. at red lobster in Jonesboro Georgia EVER!!?
Recommended dishes: The Biscuits
The service is poor and my food was discussing ??? Wrong order and the person who took my order was very rude ? I'm never going back there again ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Seafood, Seafood Trio, The Biscuits
They are fast with to go order I only spend 3 minutes wait time.
Atmosphere: 5
Service: 5
Everything was good except the service. It was my birthday and he rushed us out and said the kitchen was closed so we couldn't get any more bread. It was 9.15. We couldn't even get dessert. He made my son and I felt like we were bothering him.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cajun Chicken
Our server Rocky was exceptionally great. The service was excellent and on point. He was very attentive to us. Was on time with our orders and had a great attitude. The best service I have had in a long time. His manager was also involved with his employees and was seen in the restaurant. Very nice experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Seafood Trio, The Biscuits
Food was cold
Atmosphere: 3
Food: 1
Service: 4
My boyfriend and I went here Friday night the server was great she took very well care of us. I felt kind of bad because it started picking up while we were there and it appeared they are short staff. So evethough it took a little longer to get what we needed she definitely tried her best. But the only complaint I really has is we ordered an appetizer and never got it. Our food came out first and we were almost done eating our meal when we realized we never got our appetizer. We asked the server why it was taken so long and she stated all night the appetizers have been taken longer than usual. So I figured it was due to no staff in kitchen. I even heard 2 other customers complaining about why it's taken so long for their appetizers and the server told them the samething she told us. But good news she took it off our bill and we weren't charged for it. But took care of us as far as the inconvenience and gave us the same meal we order to take home which she didn't have to do but it was appreciated. We spent a lot of money. So because of her great customer service we gave 5 star verses the 3 stars I was going to do at first. I wish I had her name she told us it twice but we were sitting at table right next to the kitchen.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Some More There Famous Biscuit, House Salad, The Biscuits, Shrimp Linguini Alfredo
Restaurantji Recommends
Please do not eat here the experience is horrible food left on tables around the others had left after they’ve dined in took 30 minutes to get a drink from the bar food was over cooked I do not recommend this place to anyone to eat at it’s
Atmosphere: 1
Food: 1
Service: 1
The waitress was very good, exceptional service.
Food: 5
Service: 5
Recommended dishes: Seafood
My experience at this location was good! My server Sharif B was excellent and gave great customer service. The food was pretty decent lacked some seasoning but I didn’t need none anyway. I do have one complaint the bathroom area is disgusting and needs to be either remodeled or extensively cleaned. Contains a bad odor, but I guess who actually cares about the bathroom right!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Caesar Salad, Seafood, Seafood Trio, The Biscuits, Shrimp Linguini Alfredo
Great Customer Service great food and drinks hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Shrimp Skewer, Shrimp Linguine and Shrimp Scampi, Seafood, Fish, Coleslaw, Some More There Famous Biscuit, House Salad, Salads, Baked Potato
My steak was way overcooked. The only thing hot was my fries. The crab legs haven't been rotated and most definitely weren't fresh. Honestly the worst red lobster experience I ever had. And I wasn't the only one several other people were complaining. About service and everything. At one point they were told they only have one table available because only one waiter would accept tables. The hostess said ten minutes and then disappeared. Waited 35 minutes to be seated and only about 10 tables were filled. The best thing this red lobster had going for them was a waiter named dontae. He was seating people waiting tables and correcting errors others made.
Atmosphere: 1
Food: 1
Service: 3