Do not go here ! They serve uncooked beans and raw
Atmosphere: 1
Food: 1
Service: 1
Thyna Clarke
I don't eat fast food much due to so many food allergies. I woke up from surgery wanting Chipotle. I came in to get 2 burritos. I noticed the food line cihnter had food particles on it, some of which included things I was allergic to, so I asked the woman making my burritos the put 2 pieces of foil so that my burritos where not touching the counter as she dragged it across to add items. The employee (LESLIE) told me no she won't do that. I explained why I wanted it done and she told me I could leave. The other employees themselves looked appalled and even offered me her name as she had on no name tagged and refused to give me her name when i asked, but they did not step in to make it right. I drove the 8 minutes up 316 to the sugarloaf location. Requested 2 foil pieces again. Got no push back. Was even asked if the foil placement was OK. I did not have to explain why I needed double foil nor was I asked. LESLIE at the Duluth highway location needs more customer service training. Her behavior was disgusting.I will not recommend this location. Drive to the one on sugarloaf Parkway. It's worth the additional time. I live in Dacula and I will never return here. Will pass it every time to now go to the sugarloaf Chipotle. There was no line at the Duluth highway location when I visited. Sugarloaf location was packed and the employee there still took time out to meet my needs and provide excellent customer service.
Atmosphere: 1
Food: 1
Service: 1
Zac Carroll
This is the worst run Chipotle in the state of Georgia. Rude manager. The employees are obviously terrified of her. Drive down to Sugarloaf or go to a different one. There's a Moe's and a Willie's right there. You'd think they'd want to compete but this location is a complete joke.
Atmosphere: 1
Food: 2
Service: 1
Ashley Larkin
I'm very upset with the Chipotle restaurant on 860 Duluth Highway I did an online order for delivery and got two bowls and the extra side of queso.I spent a lot of money did not get my queso barely any rice like a pinch of rice no vegetables that I ordered in my bowl piss me off so much I can't even eat it and it's sad cuz the food is really good but I'm upset about my order that I spent a lot of money for and when I called to speak with somebody I can't even talk to a human being. Food is good customer service is ok just don't order online
Thomas Ouma
I found a piece of hair in my burrito…
Food: 1
Sharon Ellis
Food was cold and
Food: 2
Service: 3
Kesha Palmer
I love it!
Bill Clayton
I ordered the Carne Asada tacos. The Carne Asada was little chunks of.tough meat. Way too tough and no where near what the commercial shows. Also ordered the kids meal, carne asada quesadilla with black beans(unseasoned), and a spoonful of brown rice Where are (nothing to write home about here). Included was a tiny mandarin which probably had the best taste of anything in the order. I asked for a small container of fresh chopped jalapenos and was told, “we don’t do that”. Never again will I go to a Chipotle. And definable would not recommend this location.
Atmosphere: 2
Food: 1
Service: 3
Sims S
Would give 0 stars if I could. This place charged extra for having the chili salsa on side which has never happened to me before at any other Chipotle. The food was super sour, not sure if something was spoiled or just too much lime/lemon was added but it did not taste like Chipotle’s usual flavor. The prices are a bit higher than other locations nearby. Do yourselves a favor and drive to the Suwannee Chipotle to get a better meal and service.
Atmosphere: 1
Food: 1
Service: 1
Angel Webb
Fast friendly service. Food was fresh. Drink machines were
Stingiest location. Double meat orders looking like singles consistently. Something needs to
Atmosphere: 3
Food: 4
Service: 3
Kathy Andrade
This is a horrible place to eat, the treatment of the employees is horrible, especially since they were serving the food, they think they are the owners, and they treat you like trash, and when you try to talk to the manager they insult you, I was there today. my worst food place 01/30/2024. If you have more time to go to another Chiplote branch, I recommend the Sugarloaf branch, it has the best employees and treatment, and above all, they give you the amount of food they really have.
Atmosphere: 1
Food: 1
Service: 1
Perla Vargas
They want to charge you for “double portion of protein” and give you the amount of a regular portion. Then the Hispanic ladies want to catch an attitude because you didn’t want to argue back to their stupid remarks on charging extra. ?
Atmosphere: 1
Food: 1
Service: 1
Robbe Van Onsem
Good food as expected. Atmosphere inside is that of a fast-food restaurant so also meets expectations.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito
Cameron O'Connell
They give about 1/3 of the portion for meat compared to other chipotle. Did not get my money worthUpdate: gave it another shot after a few months and it was worse. Maybe it’s a staffing shortage or incompetent management but this place is struggling. The place looks like it’s never cleaned and just a totally different experience from other Chipotles. When asking for half and half portions of meat, they did not even let me finish ordering before dumping a full portion of chicken in my bowl, saying if I get two proteins now it’s extra. They load you up on the rice though, literally feels like they skimp on protein purposely to cut costs. Will be traveling further to avoid this location.
Do not go here ! They serve uncooked beans and raw
Atmosphere: 1
Food: 1
Service: 1
I don't eat fast food much due to so many food allergies. I woke up from surgery wanting Chipotle. I came in to get 2 burritos. I noticed the food line cihnter had food particles on it, some of which included things I was allergic to, so I asked the woman making my burritos the put 2 pieces of foil so that my burritos where not touching the counter as she dragged it across to add items. The employee (LESLIE) told me no she won't do that. I explained why I wanted it done and she told me I could leave. The other employees themselves looked appalled and even offered me her name as she had on no name tagged and refused to give me her name when i asked, but they did not step in to make it right. I drove the 8 minutes up 316 to the sugarloaf location. Requested 2 foil pieces again. Got no push back. Was even asked if the foil placement was OK. I did not have to explain why I needed double foil nor was I asked. LESLIE at the Duluth highway location needs more customer service training. Her behavior was disgusting.I will not recommend this location. Drive to the one on sugarloaf Parkway. It's worth the additional time. I live in Dacula and I will never return here. Will pass it every time to now go to the sugarloaf Chipotle. There was no line at the Duluth highway location when I visited. Sugarloaf location was packed and the employee there still took time out to meet my needs and provide excellent customer service.
Atmosphere: 1
Food: 1
Service: 1
This is the worst run Chipotle in the state of Georgia. Rude manager. The employees are obviously terrified of her. Drive down to Sugarloaf or go to a different one. There's a Moe's and a Willie's right there. You'd think they'd want to compete but this location is a complete joke.
Atmosphere: 1
Food: 2
Service: 1
I'm very upset with the Chipotle restaurant on 860 Duluth Highway I did an online order for delivery and got two bowls and the extra side of queso.I spent a lot of money did not get my queso barely any rice like a pinch of rice no vegetables that I ordered in my bowl piss me off so much I can't even eat it and it's sad cuz the food is really good but I'm upset about my order that I spent a lot of money for and when I called to speak with somebody I can't even talk to a human being. Food is good customer service is ok just don't order online
I found a piece of hair in my burrito…
Food: 1
Food was cold and
Food: 2
Service: 3
I love it!
I ordered the Carne Asada tacos. The Carne Asada was little chunks of.tough meat. Way too tough and no where near what the commercial shows. Also ordered the kids meal, carne asada quesadilla with black beans(unseasoned), and a spoonful of brown rice Where are (nothing to write home about here). Included was a tiny mandarin which probably had the best taste of anything in the order. I asked for a small container of fresh chopped jalapenos and was told, “we don’t do that”. Never again will I go to a Chipotle. And definable would not recommend this location.
Atmosphere: 2
Food: 1
Service: 3
Would give 0 stars if I could. This place charged extra for having the chili salsa on side which has never happened to me before at any other Chipotle. The food was super sour, not sure if something was spoiled or just too much lime/lemon was added but it did not taste like Chipotle’s usual flavor. The prices are a bit higher than other locations nearby. Do yourselves a favor and drive to the Suwannee Chipotle to get a better meal and service.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service. Food was fresh. Drink machines were
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Stingiest location. Double meat orders looking like singles consistently. Something needs to
Atmosphere: 3
Food: 4
Service: 3
This is a horrible place to eat, the treatment of the employees is horrible, especially since they were serving the food, they think they are the owners, and they treat you like trash, and when you try to talk to the manager they insult you, I was there today. my worst food place 01/30/2024. If you have more time to go to another Chiplote branch, I recommend the Sugarloaf branch, it has the best employees and treatment, and above all, they give you the amount of food they really have.
Atmosphere: 1
Food: 1
Service: 1
They want to charge you for “double portion of protein” and give you the amount of a regular portion. Then the Hispanic ladies want to catch an attitude because you didn’t want to argue back to their stupid remarks on charging extra. ?
Atmosphere: 1
Food: 1
Service: 1
Good food as expected. Atmosphere inside is that of a fast-food restaurant so also meets expectations.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito
They give about 1/3 of the portion for meat compared to other chipotle. Did not get my money worthUpdate: gave it another shot after a few months and it was worse. Maybe it’s a staffing shortage or incompetent management but this place is struggling. The place looks like it’s never cleaned and just a totally different experience from other Chipotles. When asking for half and half portions of meat, they did not even let me finish ordering before dumping a full portion of chicken in my bowl, saying if I get two proteins now it’s extra. They load you up on the rice though, literally feels like they skimp on protein purposely to cut costs. Will be traveling further to avoid this location.
Atmosphere: 1
Food: 3
Service: 1