Ordered through drive through,,, should know better, got home and order was not correct.
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Enrique Torres
How is it possible that I arrive with my family at 8:45pm and the restaurant was closed, the employee tells me that it will not open because it will only serve with the driver true4776 Sugarloaf Pkwy, Lawrenceville, GA 30044
Atmosphere: 1
Food: 1
Service: 1
Rodrick Sharpe
DO NOT! I REPEAT, DO NOT ORDER FROM THIS LOCATION!!!!They need to be investigated because the food is contaminated. Also, how are they still in business if it's always empty?? ?. Every time I pass this place, there are NO CUSTOMERS. Yet they are still open? I think this KFC is involved in money laundering. There's just no way they are still open with little to no customers ALL DAY LONG! I really believe this place is a drug bust waiting to happen.
Atmosphere: 1
Food: 1
Service: 1
KENNETH MOORE
Nice friendly service the guy on the register was a looker fast ? wraps keep up the good
Atmosphere: 5
Food: 5
Service: 5
Anthony Pino
How do you only have 2 people working during lunch? And not even serve dine in guests only drive thru. Waited on line for 15 minutes still not served.
Service: 1
Lakeisha Daniels
Worst experience ever! Sat in drive thru for 10 minutes after finally ordering food, I was told there's a 25 minute wait for all chicken
Hortense Richards- Sloan
Just stopped here the food was nasty . The 3pz original chicken tasted extremely nasty the chicken was dry like it has been sitting for a long time and worst the chicken tasted as if it was done in old grease I ended up throwing away my 3pz chicken and the drinks were flat or had no option when you press for them came out clear . Overall experience was horrible. Would not recommend this location.
Atmosphere: 2
Food: 1
Service: 2
Mrs. Gonzales
Went last night and still had 45 minutes before they closed and the manager said I needed to hurry up and place my order so I went to the window she said I was taking too long so she didn’t wanna service us and all of a sudden ran out of chicken then so I told her I was gonna call corporate because she was lying and she cursed me out and threw napkins in my face. Fire this lady
Ebony B.
Pulled up to the drive thru at 7:30 P.M. and sat behind a car for about 15 mins and neither car moved. I attempted to call the business twice with no answer. We then pulled around to see two other cars waiting as well and the girl in the drive thru just looked at us as we drove away. This service was very poor.
Andru Orduz
this is the worst place I have ever visited, bad customer service, bad bad service.If you are planning to go there ….. good luck.We bought 16 pc and they gave us 12pc
So I haven’t eaten at KFC in years and this location this close to my home. First of all the lady taking orders was rude as ever. And never had I been told I couldn’t order 2 - 3 wing meals and that they were going to allow me to do it this one time… y’all are in the business of chicken and don’t have 6 wings? She didn’t even offer to make it and let me wait. Customer service is trash. This is posted in real time also. 10/9 at 1:30pm
Atmosphere: 1
Food: 1
Service: 1
Kelsi Pynk
Food was cold when I got it wrong drink teenage kids being funny if I weren’t so hungry I’d just get a refund wasn’t wasting my gas first and last time at this location the other one always hot food great
Atmosphere: 3
Food: 1
Service: 1
Carmella Willis
Food was warm biscuits hard as a stone they aren't answering the
Atmosphere: 2
Food: 1
Service: 2
Daniel Longnecker
Let me start by saying you might as well avoid this place. The manager here clearly does not care and should be fired immediately. I placed an order ready for pickup at 7:05pm. Got there on time and no order. The lobby is full of angry customers and workers are just walking around like there is nothing to do. Asked about my order and was told if you don't see it we don't have it. Went outside and watched 3 different cars pull out of drive through line because they weren't even taking orders. Finally got my order 35 minutes after the pickup time, no joke. Was so mad I went straight to hotel and what do you know they gave me 8 nuggets instead of 12 and 0 of the 4 sauces I ordered. Like really? KFC please don't even respond to this review just fire that manager on duty 7pm August 22, 2023.
Atmosphere: 1
Food: 1
Service: 1
Markeith Russell, FF (Russell The Wellness- Man)
My family and I visited this KFC location drive through. Having to wait almost 20 minutes, our food was Luke Warm at best. The order was wrong and after having almost making it home and not wanting my daughters to go hungry I made the effort to go back and get it. The supervisor ( an older/heavier set woman) was pretty rude due to her employee not getting the order right, not giving me a receipt and took it out on me as if I was that particular person. Failing to make accommodations with lack of valuing mine and my family time. This rating would be lower if my wife didn’t get involved with soothing my overall frustration of my sub-par experience here.… I should of went somewhere else and spend my almost 40$ to feed my family better just eat in! ??♂️??
Ordered through drive through,,, should know better, got home and order was not correct.
Food: 1
Service: 1
Recommended dishes: Fried Chicken
How is it possible that I arrive with my family at 8:45pm and the restaurant was closed, the employee tells me that it will not open because it will only serve with the driver true4776 Sugarloaf Pkwy, Lawrenceville, GA 30044
Atmosphere: 1
Food: 1
Service: 1
DO NOT! I REPEAT, DO NOT ORDER FROM THIS LOCATION!!!!They need to be investigated because the food is contaminated. Also, how are they still in business if it's always empty?? ?. Every time I pass this place, there are NO CUSTOMERS. Yet they are still open? I think this KFC is involved in money laundering. There's just no way they are still open with little to no customers ALL DAY LONG! I really believe this place is a drug bust waiting to happen.
Atmosphere: 1
Food: 1
Service: 1
Nice friendly service the guy on the register was a looker fast ? wraps keep up the good
Atmosphere: 5
Food: 5
Service: 5
How do you only have 2 people working during lunch? And not even serve dine in guests only drive thru. Waited on line for 15 minutes still not served.
Service: 1
Worst experience ever! Sat in drive thru for 10 minutes after finally ordering food, I was told there's a 25 minute wait for all chicken
Just stopped here the food was nasty . The 3pz original chicken tasted extremely nasty the chicken was dry like it has been sitting for a long time and worst the chicken tasted as if it was done in old grease I ended up throwing away my 3pz chicken and the drinks were flat or had no option when you press for them came out clear . Overall experience was horrible. Would not recommend this location.
Atmosphere: 2
Food: 1
Service: 2
Went last night and still had 45 minutes before they closed and the manager said I needed to hurry up and place my order so I went to the window she said I was taking too long so she didn’t wanna service us and all of a sudden ran out of chicken then so I told her I was gonna call corporate because she was lying and she cursed me out and threw napkins in my face. Fire this lady
Pulled up to the drive thru at 7:30 P.M. and sat behind a car for about 15 mins and neither car moved. I attempted to call the business twice with no answer. We then pulled around to see two other cars waiting as well and the girl in the drive thru just looked at us as we drove away. This service was very poor.
this is the worst place I have ever visited, bad customer service, bad bad service.If you are planning to go there ….. good luck.We bought 16 pc and they gave us 12pc
Restaurantji Recommends
So I haven’t eaten at KFC in years and this location this close to my home. First of all the lady taking orders was rude as ever. And never had I been told I couldn’t order 2 - 3 wing meals and that they were going to allow me to do it this one time… y’all are in the business of chicken and don’t have 6 wings? She didn’t even offer to make it and let me wait. Customer service is trash. This is posted in real time also. 10/9 at 1:30pm
Atmosphere: 1
Food: 1
Service: 1
Food was cold when I got it wrong drink teenage kids being funny if I weren’t so hungry I’d just get a refund wasn’t wasting my gas first and last time at this location the other one always hot food great
Atmosphere: 3
Food: 1
Service: 1
Food was warm biscuits hard as a stone they aren't answering the
Atmosphere: 2
Food: 1
Service: 2
Let me start by saying you might as well avoid this place. The manager here clearly does not care and should be fired immediately. I placed an order ready for pickup at 7:05pm. Got there on time and no order. The lobby is full of angry customers and workers are just walking around like there is nothing to do. Asked about my order and was told if you don't see it we don't have it. Went outside and watched 3 different cars pull out of drive through line because they weren't even taking orders. Finally got my order 35 minutes after the pickup time, no joke. Was so mad I went straight to hotel and what do you know they gave me 8 nuggets instead of 12 and 0 of the 4 sauces I ordered. Like really? KFC please don't even respond to this review just fire that manager on duty 7pm August 22, 2023.
Atmosphere: 1
Food: 1
Service: 1
My family and I visited this KFC location drive through. Having to wait almost 20 minutes, our food was Luke Warm at best. The order was wrong and after having almost making it home and not wanting my daughters to go hungry I made the effort to go back and get it. The supervisor ( an older/heavier set woman) was pretty rude due to her employee not getting the order right, not giving me a receipt and took it out on me as if I was that particular person. Failing to make accommodations with lack of valuing mine and my family time. This rating would be lower if my wife didn’t get involved with soothing my overall frustration of my sub-par experience here.… I should of went somewhere else and spend my almost 40$ to feed my family better just eat in! ??♂️??
Atmosphere: 1
Food: 3
Service: 1