ORDER A PIZZA AROUND 2PM TUESDAY.... HOUR AND 45 MINUTES LATER I FINALLY RECIEVED MY PIZZA .WHEN I CALLED MANAGEMENT THEY KEPT SAYING THEY WERE ON THE WAY. I TOLD THEM TO CANCEL THE ORDER AFTER AN HOUR AND 20MINS WENT BY. MANAGEMENT SAID THEY COULDNT CANCEL THE ORDER THAT WHEN THE PIZZA GOT THERE I COULD BRING IT BACK TO THEIR LOCATION AND THEY WOULD MAKE A NEW ONE. HORRIBLE HORRIBLE CUSTOMER SERVICE.
Been dealing with this spot for a while they are horrible. If food not cold when you get it, it’s wrong . Ordered all meat add few veggies and cheese, got veggies no meat. Ask guy what you going do for me he balked and said I can’t. Save your $$ . It’s been like this for a while now. They will not be getting no more or my money…..
Seona Lammy
Our pizzas were well made, and it was a great presentation, not a lot of grease.
Atmosphere: 4
Food: 4
Service: 4
Sharahya Shannel
If Google says you close at 11pm why isn’t anyone answering the phone for take out orders & why are the lights off at 10:30????
Davante Buchanan
The experience at this location has been great . The manager is super friendly and willing to work with you . I would pick this location over any day .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Anita O.
this was once a great pizza place. Not anymore. Pizza is sloppy, crust/dough way undercooked even when order well done. Employees could care less. owner/Manager never on site. paid nearly $30 for a half done pizza. Will be the last time we order from this place. So sad.
Joseph Daly
Food was ready on time and the prices were good as well.
This Marcos Pizza is awesome. I would most definitely recommend going here if you want hot delicious food and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Crystal Davis
This place is yum! Also affordable as pizza should be.
Atmosphere: 4
Food: 5
Service: 5
Liza Fewell
If I could give 0 stars for service and atmosphere, I would. I've been going to this Marco's for years, and I never experienced anything as awful as I did tonight. I placed my order online at 6:19p, walked into the lobby 6:40p to pick it up because it was marked "ready" online, but then waited nearly an HOUR before it was actually ready!!? I was not the only one...at least 5 or 6 other people had the same experience. There were lots of people working, but it was total chaos. So disorganized.? I had to ask several times if they even had my order in the queue. The worst part was that when the manager finally showed up and got things moving in the right direction, he did not offer anybody discounts or free pizzas. Then, when I got home with my 3 pizzas, the special order was wrong, and the bacon pizza tasted stale and disgusting. Inedible. I asked the manager to give us discounts or free pizzas to make us all happier customers, but he did not want to do that. I will NOT be going back again, and I will be calling corporate. ?Side note: At one point, I had to tell an employee to pick up the chicken wings off the floor so nobody would slip on them. They watched them fall, stepped over them, and kicked them to the side, but didn't pick them up until I said something. They really need better management and training. Utterly ridiculous and unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Jessica Zanders
I ordered my pizza ar 6:00 pm and paid online. I arrived at the restaurant at 6:24 which was my scheduled pick up time. One of my pizzas was made. The other one wasn’t even started yet. The manager said sorry and said it would be made quickly. It’s 6:55 pm and I am still waiting on my pizza. This is not ok!
Atmosphere: 1
Food: 4
Service: 1
akila jones
The most unprofessional experience ever, August 26, 2023. I ordered two pizzas to carry out at 6:55pm and did not receive them until 8:20pm. After waiting an hour and half they offered no discount or coupons and one of the pizzas was cold, they have permanently lost a customer and I'll deter anyone I know from going there.
ORDER A PIZZA AROUND 2PM TUESDAY.... HOUR AND 45 MINUTES LATER I FINALLY RECIEVED MY PIZZA .WHEN I CALLED MANAGEMENT THEY KEPT SAYING THEY WERE ON THE WAY. I TOLD THEM TO CANCEL THE ORDER AFTER AN HOUR AND 20MINS WENT BY. MANAGEMENT SAID THEY COULDNT CANCEL THE ORDER THAT WHEN THE PIZZA GOT THERE I COULD BRING IT BACK TO THEIR LOCATION AND THEY WOULD MAKE A NEW ONE. HORRIBLE HORRIBLE CUSTOMER SERVICE.
Atmosphere: 1
Food: 2
Service: 1
It was something quick and affordable.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Magnifico, Chicken Wings
Great store 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Food was delicious and delivered
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Been dealing with this spot for a while they are horrible. If food not cold when you get it, it’s wrong . Ordered all meat add few veggies and cheese, got veggies no meat. Ask guy what you going do for me he balked and said I can’t. Save your $$ . It’s been like this for a while now. They will not be getting no more or my money…..
Our pizzas were well made, and it was a great presentation, not a lot of grease.
Atmosphere: 4
Food: 4
Service: 4
If Google says you close at 11pm why isn’t anyone answering the phone for take out orders & why are the lights off at 10:30????
The experience at this location has been great . The manager is super friendly and willing to work with you . I would pick this location over any day .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
this was once a great pizza place. Not anymore. Pizza is sloppy, crust/dough way undercooked even when order well done. Employees could care less. owner/Manager never on site. paid nearly $30 for a half done pizza. Will be the last time we order from this place. So sad.
Food was ready on time and the prices were good as well.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
This Marcos Pizza is awesome. I would most definitely recommend going here if you want hot delicious food and great customer service.
Atmosphere: 5
Food: 5
Service: 5
This place is yum! Also affordable as pizza should be.
Atmosphere: 4
Food: 5
Service: 5
If I could give 0 stars for service and atmosphere, I would. I've been going to this Marco's for years, and I never experienced anything as awful as I did tonight. I placed my order online at 6:19p, walked into the lobby 6:40p to pick it up because it was marked "ready" online, but then waited nearly an HOUR before it was actually ready!!? I was not the only one...at least 5 or 6 other people had the same experience. There were lots of people working, but it was total chaos. So disorganized.? I had to ask several times if they even had my order in the queue. The worst part was that when the manager finally showed up and got things moving in the right direction, he did not offer anybody discounts or free pizzas. Then, when I got home with my 3 pizzas, the special order was wrong, and the bacon pizza tasted stale and disgusting. Inedible. I asked the manager to give us discounts or free pizzas to make us all happier customers, but he did not want to do that. I will NOT be going back again, and I will be calling corporate. ?Side note: At one point, I had to tell an employee to pick up the chicken wings off the floor so nobody would slip on them. They watched them fall, stepped over them, and kicked them to the side, but didn't pick them up until I said something. They really need better management and training. Utterly ridiculous and unprofessional.
Atmosphere: 1
Food: 2
Service: 1
I ordered my pizza ar 6:00 pm and paid online. I arrived at the restaurant at 6:24 which was my scheduled pick up time. One of my pizzas was made. The other one wasn’t even started yet. The manager said sorry and said it would be made quickly. It’s 6:55 pm and I am still waiting on my pizza. This is not ok!
Atmosphere: 1
Food: 4
Service: 1
The most unprofessional experience ever, August 26, 2023. I ordered two pizzas to carry out at 6:55pm and did not receive them until 8:20pm. After waiting an hour and half they offered no discount or coupons and one of the pizzas was cold, they have permanently lost a customer and I'll deter anyone I know from going there.
Atmosphere: 1
Food: 1
Service: 1