there was an error with the app, so i decided to place your order directly at the drive-thru. When i explained the situation and requested to apply the free iced coffee from your rewards, the employee named 'William' sighed and responded rudely to your questions. You then went to the counter to inquire again and asked why he treated me in such a manner. He replied by saying that he gave me the coffee for free and questioned what the problem was, even going as far as criticizing me and belittling me as a customer.I will complain to the mcdonald once again for this issue.
Atmosphere: 1
Food: 4
Service: 1
A. Person
If I could give negative stars I would. This McDonald's always is getting orders incorrect. When you try to speak to anyone there they never understand English and have to find someone else to get it translated. Last time I checked we are in the United States where we speak English. In a customer facing position they should be able to speak and understand English fluently.It's always the customers fault and they can't do anything. Worst customer service of any company anywhere I have been. If you actually want to get a decent meal and have them understand what you say then I'd definitely go somewhere else.I even talked to the store manager I think one time and they didn't care, as long as they are getting cheap labor. You can't get the DM or anyone to return calls when you do register complaints.
Atmosphere: 1
Food: 1
Service: 1
Sergio Ramirez
Very good ?
Atmosphere: 5
Food: 5
Service: 5
Robin G
I only got food at the drive-thru, but it was fast and hot.
Atmosphere: 5
Food: 4
Service: 5
Rhonda Cordell
I spent $26.00 for food that was inedible and shorted 4 apple pies. The customer service and management I give -1 star. I tried calling this store for 1 week to complain but no answer. Finally, a person named Blanca picked up and I was told the manager on duty was 'Udy' but Udy not in. Why answer a phone if you can't speak English?? I called the C/S number and filed a complaint. McDonald's will not be stealing any more money from me.
Atmosphere: 1
Food: 1
Service: 1
Stephen Hicks
I mean, it's McDonald'
Atmosphere: 5
Food: 5
Service: 5
Antonio Hernandez
The only thing it's they need to put more attention on the front desk,we waited for same body like 5 minutes ?
wade smith
Fast friendly service and good food. Reasonably
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quarter Pounder, Chicken Sandwich, Cheeseburger, French Fries
Six S (SixS)
The service has gone down for years! The longer this beautiful location stays open the worse it gets!! Definitely, deserves new owners!
Atmosphere: 4
Food: 1
Service: 1
Maria Gonzales
They must read the notes carefully when it comes to an order for delivery because they always send incomplete orders for all the money spent on the
BREAKFAST IS THE BEST.CUSTOMER SERVICE IS EXCELLENT THEN AND 3RD SHIFT BUT ANYTHING IN THE MIDDLE CANNOT BE TRUSTED.Dietary restrictions: I ORDER MY FRIES SALT FREE AND THEY ALWAYS COMPLY.
Didn’t take my order right despite confirming twice. And charged my card twice and refused to do anything to amend it. Staff was rude and very short as well.
there was an error with the app, so i decided to place your order directly at the drive-thru. When i explained the situation and requested to apply the free iced coffee from your rewards, the employee named 'William' sighed and responded rudely to your questions. You then went to the counter to inquire again and asked why he treated me in such a manner. He replied by saying that he gave me the coffee for free and questioned what the problem was, even going as far as criticizing me and belittling me as a customer.I will complain to the mcdonald once again for this issue.
Atmosphere: 1
Food: 4
Service: 1
If I could give negative stars I would. This McDonald's always is getting orders incorrect. When you try to speak to anyone there they never understand English and have to find someone else to get it translated. Last time I checked we are in the United States where we speak English. In a customer facing position they should be able to speak and understand English fluently.It's always the customers fault and they can't do anything. Worst customer service of any company anywhere I have been. If you actually want to get a decent meal and have them understand what you say then I'd definitely go somewhere else.I even talked to the store manager I think one time and they didn't care, as long as they are getting cheap labor. You can't get the DM or anyone to return calls when you do register complaints.
Atmosphere: 1
Food: 1
Service: 1
Very good ?
Atmosphere: 5
Food: 5
Service: 5
I only got food at the drive-thru, but it was fast and hot.
Atmosphere: 5
Food: 4
Service: 5
I spent $26.00 for food that was inedible and shorted 4 apple pies. The customer service and management I give -1 star. I tried calling this store for 1 week to complain but no answer. Finally, a person named Blanca picked up and I was told the manager on duty was 'Udy' but Udy not in. Why answer a phone if you can't speak English?? I called the C/S number and filed a complaint. McDonald's will not be stealing any more money from me.
Atmosphere: 1
Food: 1
Service: 1
I mean, it's McDonald'
Atmosphere: 5
Food: 5
Service: 5
The only thing it's they need to put more attention on the front desk,we waited for same body like 5 minutes ?
Fast friendly service and good food. Reasonably
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quarter Pounder, Chicken Sandwich, Cheeseburger, French Fries
The service has gone down for years! The longer this beautiful location stays open the worse it gets!! Definitely, deserves new owners!
Atmosphere: 4
Food: 1
Service: 1
They must read the notes carefully when it comes to an order for delivery because they always send incomplete orders for all the money spent on the
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not open 24 hrs
I have fallen in love with mcnuggets!
Atmosphere: 4
Food: 5
Service: 4
BREAKFAST IS THE BEST.CUSTOMER SERVICE IS EXCELLENT THEN AND 3RD SHIFT BUT ANYTHING IN THE MIDDLE CANNOT BE TRUSTED.Dietary restrictions: I ORDER MY FRIES SALT FREE AND THEY ALWAYS COMPLY.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Quarter Pounder, Chicken Sandwich, Mcchicken, Cheeseburger, French Fries, Happy Meal, Mcmuffin
The Hawaiian hamburger is the best !!!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, French Fries
Didn’t take my order right despite confirming twice. And charged my card twice and refused to do anything to amend it. Staff was rude and very short as well.
Atmosphere: 1
Service: 1