Disappointed -no longer a welcomed food place to dine- until.. improvements made by management in food preperation practices.Also, kinda slow service. For walk- in , menu chk, place order.. leave.( Understand, burgers made to order. )Both myself and partner, initially had good thoughts about the food- after a couple hours passed, we both felt stomach issue, then the "runs", sweats, headache.. feeling like food poisoning.During wait for order, things observed...All employees wearing gloves, but...,Besides cooking, .. handling other items in kitchen, back to raw food, ...Which is fine if your changing gloves in between tasks.. or, if you work in a tire shop, and use the gloves to simply keep your hands clean.Not true for food prep, ... sorry.If your cooking, you shouldn't be handling non food, then raw food, to packaging, back to cooking..Fix it please.
Atmosphere: 4
Food: 2
Service: 2
Christopher Almon
I'd like to share my experience of ordering dinner from Five Guys through Uber Eats. I opted for the Little Bacon Cheeseburger, and while it wasn't the best I've had from Five Guys, it wasn't too bad either. The quality was decent, but it didn't quite match up to the high standards I've come to expect from this popular fast-food chain. Despite this, I'm still willing to give them another chance and try out some other menu items in the future.
Food: 4
Recommended dishes: Little Bacon Cheeseburger
Gregory Winters
Good food, but a large fry is much smaller than what I get at other locations. The explicit rap doesn't make for a family friendly environment. Tables are usually
Atmosphere: 2
Food: 5
Service: 3
Calorie Surplus
Takeout order on January 27, 2024 at 8:40pm. Found a piece of parchment paper in my burger. I don’t think I asked for that
Atmosphere: 1
Food: 1
Service: 1
Craig Kim
2nd time coming here with two of my favorite people!
Atmosphere: 5
Food: 5
Service: 5
엄연주
It's clean and the staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
松井美千代（ママミミ）
The burgers were delicious and the portions were huge.The staff are also friendly and helpful.
Atmosphere: 4
Food: 5
Service: 4
Edward M.
Great fresh made burgers! We love the Cajun fries too, but great burgers, no mess no fuss straight simple menu! Good job.
Carol Danvers
This place always have the best burgers in town. Excellent food and service!
Atmosphere: 5
Food: 5
Service: 5
Michele Templeton
Messy burger, tiny portion of ketchup for fries, shake machine broken, tables not cleaned by staff the entire time we were there. Won't return:(
A little hamburger is starting to become my favorite. Fresh ingredients, juicy beef, and a soft bun make the perfect burger. Quality comes at a price, and that's fine with me. Five Guys make a satisfying product. I also like the shakes and fresh cut fries.
shanti kurz
My only wish is that 5guys would consider some plant based options for burgers at somepoint... I already love their shakes and
Atmosphere: 5
Food: 5
Service: 5
RM R
Fries were almost burnt... not worth the $5+Everything else was below average.Service gets the whole 5 stars.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Veggie Sandwich
John Primacio
Awesome time. Great for a first date out. Also great for group eating or just a family night out.Parking: Located at Kapolei mall. Handicap parking right in front of FIVE GUYS.Kid-friendliness: Plenty of tables and chairs. Outside eating availability.Wheelchair accessibility: Handicap ♿️ parking is located right in front of store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cheeseburger, Hamburger, Double Bacon Cheeseburger, Little Bacon Cheeseburger, Best Hamburger, Cajun Fries, Regular Fries
G J
I always love the freshness of the burger and ingredients. I suggest getting ur burger lettuce wrapped instead of the bun. They dont skimp on the lettuce, definitely will fill you up. The shakes are delicious. I had the strawberry and it was creamy thick and filling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Bacon Cheeseburger, Cajun Fries, Bacon Cheese Burger with Lettuce Wrap
Disappointed -no longer a welcomed food place to dine- until.. improvements made by management in food preperation practices.Also, kinda slow service. For walk- in , menu chk, place order.. leave.( Understand, burgers made to order. )Both myself and partner, initially had good thoughts about the food- after a couple hours passed, we both felt stomach issue, then the "runs", sweats, headache.. feeling like food poisoning.During wait for order, things observed...All employees wearing gloves, but...,Besides cooking, .. handling other items in kitchen, back to raw food, ...Which is fine if your changing gloves in between tasks.. or, if you work in a tire shop, and use the gloves to simply keep your hands clean.Not true for food prep, ... sorry.If your cooking, you shouldn't be handling non food, then raw food, to packaging, back to cooking..Fix it please.
Atmosphere: 4
Food: 2
Service: 2
I'd like to share my experience of ordering dinner from Five Guys through Uber Eats. I opted for the Little Bacon Cheeseburger, and while it wasn't the best I've had from Five Guys, it wasn't too bad either. The quality was decent, but it didn't quite match up to the high standards I've come to expect from this popular fast-food chain. Despite this, I'm still willing to give them another chance and try out some other menu items in the future.
Food: 4
Recommended dishes: Little Bacon Cheeseburger
Good food, but a large fry is much smaller than what I get at other locations. The explicit rap doesn't make for a family friendly environment. Tables are usually
Atmosphere: 2
Food: 5
Service: 3
Takeout order on January 27, 2024 at 8:40pm. Found a piece of parchment paper in my burger. I don’t think I asked for that
Atmosphere: 1
Food: 1
Service: 1
2nd time coming here with two of my favorite people!
Atmosphere: 5
Food: 5
Service: 5
It's clean and the staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
The burgers were delicious and the portions were huge.The staff are also friendly and helpful.
Atmosphere: 4
Food: 5
Service: 4
Great fresh made burgers! We love the Cajun fries too, but great burgers, no mess no fuss straight simple menu! Good job.
This place always have the best burgers in town. Excellent food and service!
Atmosphere: 5
Food: 5
Service: 5
Messy burger, tiny portion of ketchup for fries, shake machine broken, tables not cleaned by staff the entire time we were there. Won't return:(
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
A little hamburger is starting to become my favorite. Fresh ingredients, juicy beef, and a soft bun make the perfect burger. Quality comes at a price, and that's fine with me. Five Guys make a satisfying product. I also like the shakes and fresh cut fries.
My only wish is that 5guys would consider some plant based options for burgers at somepoint... I already love their shakes and
Atmosphere: 5
Food: 5
Service: 5
Fries were almost burnt... not worth the $5+Everything else was below average.Service gets the whole 5 stars.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Veggie Sandwich
Awesome time. Great for a first date out. Also great for group eating or just a family night out.Parking: Located at Kapolei mall. Handicap parking right in front of FIVE GUYS.Kid-friendliness: Plenty of tables and chairs. Outside eating availability.Wheelchair accessibility: Handicap ♿️ parking is located right in front of store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cheeseburger, Hamburger, Double Bacon Cheeseburger, Little Bacon Cheeseburger, Best Hamburger, Cajun Fries, Regular Fries
I always love the freshness of the burger and ingredients. I suggest getting ur burger lettuce wrapped instead of the bun. They dont skimp on the lettuce, definitely will fill you up. The shakes are delicious. I had the strawberry and it was creamy thick and filling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Bacon Cheeseburger, Cajun Fries, Bacon Cheese Burger with Lettuce Wrap