The Cheesecake Factory
$$ • American
Hours:
91-5431 Kapolei Pkwy Suite 1300, Kapolei
(808) 670-2666
Customers' Favorites
Cheesecake Factory Reviews
I had the worst service in the bar area. If i decide to go back i will not sit there again. Food was excellent when i did get it.So update - went back. This time I had a huge group. There were 12 of us. I wasn't allowed to make reservations. I was advised to show up around 4/4:30 with at least half of our guests in order to attempt to get a table with a shorter wait. When we did order the food took so long. When we did get our food it tasted like it was sitting out for a while....read full review
3/10/24: Updated my review due to an unfortunate experience this time. We went there this afternoon and ordered our food around 3:30pm. We did not get our food until 4:35pm. Manager came to our table twice to apologize for the delay and said they were just backed-up with their orders. However, nothing else was done to make up for the delay except for empty apologies. Fortunately, the food was still up to standard.Their meatloaf is our favorite. For the cheesecake we still go with...read full review
Ratings
Menu
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11PM |
| Friday | 11AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
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There was a long wait to be seated and for our food to come out. The Steak Diane combo is delicious. The Mushroom Burger came without any visible mushrooms ?. When I brought it to our server's attention she said that the mushrooms were under the cheese. I honestly couldn't taste it. Overall great food, ok service.