Pizza good and didn't have to cook it that made it
Atmosphere: 3
Service: 4
Abby Loecke
Excellent service—very polite and prompt!
Atmosphere: 5
Food: 5
Service: 5
Sonny Dye
Absolutely terrible customer service, deplorable food condition and extremely rude and unhelpful call
Atmosphere: 1
Food: 1
Service: 1
Sue Ryno
Great tasting pizza that is always delivered sooner than wxpected and is always hot when it arrives.
Patrick Peterson
Love the stuffed crust pizza with garlic butter sauce to dip the crust in.
Todd Downing
I has a bone with the pizza from pizza hut and it was late for about 35 minutes. The brownie is plastic or oil. I'll never had a pizza like this, ever!!! Almost 40.00$
Matthew Winfrey
Ordered a Big New Yorker, all pics show pepperoni but I got cheese. Total scam. My mistake for ordering from pizza hut, it's been 8 months and never again.
Scott Bunch
Great pizza and always done on time. Staff is also friendly
Ashton Bellah
Ordered online, never received delivery but got charged. Called the store and they are no help and just say call "the website people" there's nothing we can do.
donald jordan
Ordered pizza, breadsticks and wings here for the family two weeks ago. When everything arrived the pizza was not cooked all the way in the middle and looked as if it had just been thrown together as fast as possible. They sent out a new pizza and after I contacted customer service they gave me a code for a free pizza. I figured maybe it was a one time thing so tonight I used the free code made the same order and the same thing happened pizza is nearly raw in the middle. I called and they asked if I'd like it remade. Yes because my 3 kids are hungry and it's 630pm. So we shall see how it looks in another 35 minutes.
We ordered online on a Wednesday and the estimated wait time was 10-15 minutes and I received an email saying it will be ready at 7:15. My husband, stopped to pick it up at 7:15 and waited for 30 minutes in the drive-up lane 3 cars deep. He finally was able to back out because the car behind him left and he parked to go inside. He picked up our order, and when he got home we discovered one of our pizza boxes was completely empty. Yes, empty. The employee told me "Well I asked him if he wanted to check them and he said it was alright" I informed them again that he had already waited 30 minutes in the drive up and was just trying to get home after work. They then told me "Oh I noticed that pizza was still here right after he left, and I was going to call but just didn't." Ummm???? The only reason I am giving this 2 stars instead of 1 is because the manager rectified the situation when I drove the empty box back to the store. She said she will provide a refund so we'll see if that happens... I know they were short staffed this night, so I'm trying to give them the benefit of the doubt, but after reading some other reviews, it seems lengthy wait times is a common occurrence at this location. I'm not sure where this issue stems from; management, ownership, corporate or otherwise, but it is very frustrating when there are already limited options in Norwalk for restaurants.
Nicholas Griffith
Horrible every time I have ordered. When they use door dash pizza is alway COLD
Judy Lancaster
Just finished a good meal from Pizza Hut in Norwalk....Jacob was so friendly at the window. Will go again.
Nicole Zurschmiede
Placed an online order at 2pm for delivery at 4pm. At 4:45pm no call, no food. My husband had just worked a double and to drive to the store and pick up our cold food for only 20 percent off. Won't order again.
Sarah McKennah
They let all the great staff go, the bigger guy is back and mean as hell. No more getting orders fixed. Good luck getting any answers, I only asked what happened to regular delivery and was told "don't want to talk about it" The other managers would bring it when this happened or offered. They ruined my Wed night!
Pizza good and didn't have to cook it that made it
Atmosphere: 3
Service: 4
Excellent service—very polite and prompt!
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible customer service, deplorable food condition and extremely rude and unhelpful call
Atmosphere: 1
Food: 1
Service: 1
Great tasting pizza that is always delivered sooner than wxpected and is always hot when it arrives.
Love the stuffed crust pizza with garlic butter sauce to dip the crust in.
I has a bone with the pizza from pizza hut and it was late for about 35 minutes. The brownie is plastic or oil. I'll never had a pizza like this, ever!!! Almost 40.00$
Ordered a Big New Yorker, all pics show pepperoni but I got cheese. Total scam. My mistake for ordering from pizza hut, it's been 8 months and never again.
Great pizza and always done on time. Staff is also friendly
Ordered online, never received delivery but got charged. Called the store and they are no help and just say call "the website people" there's nothing we can do.
Ordered pizza, breadsticks and wings here for the family two weeks ago. When everything arrived the pizza was not cooked all the way in the middle and looked as if it had just been thrown together as fast as possible. They sent out a new pizza and after I contacted customer service they gave me a code for a free pizza. I figured maybe it was a one time thing so tonight I used the free code made the same order and the same thing happened pizza is nearly raw in the middle. I called and they asked if I'd like it remade. Yes because my 3 kids are hungry and it's 630pm. So we shall see how it looks in another 35 minutes.
Restaurantji Recommends
We ordered online on a Wednesday and the estimated wait time was 10-15 minutes and I received an email saying it will be ready at 7:15. My husband, stopped to pick it up at 7:15 and waited for 30 minutes in the drive-up lane 3 cars deep. He finally was able to back out because the car behind him left and he parked to go inside. He picked up our order, and when he got home we discovered one of our pizza boxes was completely empty. Yes, empty. The employee told me "Well I asked him if he wanted to check them and he said it was alright" I informed them again that he had already waited 30 minutes in the drive up and was just trying to get home after work. They then told me "Oh I noticed that pizza was still here right after he left, and I was going to call but just didn't." Ummm???? The only reason I am giving this 2 stars instead of 1 is because the manager rectified the situation when I drove the empty box back to the store. She said she will provide a refund so we'll see if that happens... I know they were short staffed this night, so I'm trying to give them the benefit of the doubt, but after reading some other reviews, it seems lengthy wait times is a common occurrence at this location. I'm not sure where this issue stems from; management, ownership, corporate or otherwise, but it is very frustrating when there are already limited options in Norwalk for restaurants.
Horrible every time I have ordered. When they use door dash pizza is alway COLD
Just finished a good meal from Pizza Hut in Norwalk....Jacob was so friendly at the window. Will go again.
Placed an online order at 2pm for delivery at 4pm. At 4:45pm no call, no food. My husband had just worked a double and to drive to the store and pick up our cold food for only 20 percent off. Won't order again.
They let all the great staff go, the bigger guy is back and mean as hell. No more getting orders fixed. Good luck getting any answers, I only asked what happened to regular delivery and was told "don't want to talk about it" The other managers would bring it when this happened or offered. They ruined my Wed night!