“The store was very clean and the worker helping me did great. I got one sandwich and for everything I was unsure about he gave me advice of some sort. I was unsure about cheese however since my sandwich normally comes with double cheese he posed the idea of using both kinds, and when I was unsure about sauce he let me try them in little cups. I felt bad about going in close to when the locked down but he had a very positive attitude and seemed happy that he could help me.“
“Such a cute deli. It has some historical features and feel when you sit down at one of the booths. This is a great lunch place. The go-to is the cheese supreme with a side of Miss Vicky’s chips & their DELICIOUS chocolate-peanut butter brownie. Pretty fast service, good food & a great lunch staple in DSM.“
Sandwich Shop • $
“Super clean and nice inside, awesome portions, and a lovely staff. I was worried about “cheating on” my usual banh mi place but this is so good! I had the vegetarian and was late picking it up and they were kind enough to rewarm it for me too. Ill definitely be back to try all the great looking dessert and drink options!Vegetarian options: Clearly labeled veggie option that doesn’t just feel like an obligatory menu item. Has separate stickers to know for sure.“
“A month ago I went for the first time and it was great. Kids ham melt sandwich was yummy (I stole a bite from my kid) and my wrap was good. We went back and got pretzel bites and they were really greasy and looked... soggy? Service was still good. This time we dined in. I'd still go back but we will skip the pretzel bites.“
“My wife and I love Capriotti's. I usually get the Capastrami (hot) or the Slaw Be Joe (cold), and they're both delicious.My wife is vegetarian, and she loves the impossible chicken cheese steak sandwich.The chowder and tomato bisque are also delicious.Nothing bad to say. I won't order a sub anywhere else in the area.“
“Ordered online and picked up in-store. The process was simple and the sandwiches were perfect! It was exactly what I wanted. Something quick and delicious! I love that they make their sandwiches "Mike's Way" which is served with onions, lettuce, tomatoes, an olive oil blend, red wine vinegar and spices. I feel like this combination elevates every sub. If I can't order from a Jersey Mike's, I still ask for these additions--no matter what sandwich I get. I'm not a big sandwich consumer but when I feel like it, I come here. The bread is awesome (they even have gluten-free), the meats and cheeses taste like they're actually premium cuts, the veggies are cut properly, and there's not too much or too little sauce. Everything is just right!“
“My wife and I love this place and drive 10 miles to visit it.The staff here are very helpful and attentive.We love the sandwiches here they are betterthan places like Subway.Family anf friends know to get me gift cards for birthdays and Christmas gifts.“
“Wow, I've not been here for a while. When I walked in the front door... I was not prepared for what I was about to see. A complete facelift? Nicely done! It was pleasing to the eye. The employee was pleasant and was not afraid to add extra veggies when requested. Try it out, it's a good sandwich place.“
Sandwich Shop • $
“Amazing little shop! Stopped for lunch with my family after taking my dad to some doctors appointments in Des Moines. I had the #1 with Italian dressing. My husband had the meatball sub. Both of us agree it’s the best sandwich we’ve ever had!“
“I forgot to ask the young gentleman's name but I think he is a managerHe and the owners should be very proud of how well he treats customers and much more that he does to make sure everything is like the customer wants or needs it to be; plus he thinks about what else I would like and respectfully asks. I rarely see anyone anywhere that takes customer service to a level that he does. I used to own and operate two businesses and customer service was taken beyond what anyone could imagine but this was decades ago and I counted on Word of Mouth Advertising. When I see anyone that is this amazing or even close to this I let them know and I have let managers, supervisors and owners know even if it involves a phone call or email that I think someone is exceptional at what they do and at times I will say they have an old soul which doesn't always have anything to do with their age and my favorite part is what I call allowing their genuine selves shine through including a sense of humor.I understand that some people have to be professionals but if they are too professional , I say they have too much starch in their collar. I was a little disappointed related to how little is on a sandwich and that what is there doesn't spread to the ends of the buns but I do appreciate the quality and this was when he wasn't there.I asked him about something I needed to be a little different so the bread wouldn't be too crunchy/chewy and he did this to help me and understood that I am not able to chew as well as I used to be able to do and I understand why many people would like the bread to be like what makes it more difficult for me to chew.It is a nice atmosphere there.I ate quickly the last time due to I saw the open and closed hours for the first time and I clean up any mess but when I was struggling to walk with all the shopping bags hanging on my walker to exit the same way I entered the door was locked and I couldn't get anyone's attention so I had to go back across the restaurant, exit and squeeze everything through the vintage revolving door and I got stuck in there for a while.They were busy doing all required to close and there was some other customers that came in about 30 minutes before they close.Not Complaining, Just Explaining.Vegetarian options: I didn't have time to notice.Dietary restrictions: I feel sure they will do the best they can to help with this.I asked for what he had recommended previously and they did have the small disposable container of Balsamic Vinegar dressing to dip the sandwich in. It really adds to it.“
Sandwich Shop • $
“Love the sandwiches, especially the Mediterranean and Grilled chicken. Gave 4 stars since they do not deliver to my house in WDM; I found this out after ordering online and food never arrived.Vegetarian options: Have Veggie sandwich and can also turn any sandwich into a Veggie one.“
“Would rate this place 5 stars for sure !! We recently started getting lunch/supper there and have always been impressed with the taste of the food as well as the great customer service from all the employees !! But we also decided to order 2 of their meat package deals recently and just want to say their meat taste so much better than the meat we usually get from Walmart/hyvee (in our opinion) We have definitely recommended these guys to all our local friends and family and will continue to do so !!“
“i ? jimmy jhones food the customers are impataint and they only have 1 driver if you live within walking distance i suggest you walk or be pataint. they are short staffed if your so concerned why dont you apply be nice to those who actualy showed up dont throw a fit there doing the best they can. good greaf keep up the good work jimmy jhones ? you guys rock ?“
“Staff at this location has been great every time I have been at this location. Today especially l, actively assisting several colustomers in store and clearly juggling making several sandwiches for a to-go. Even through the stress of to mich to do at one time, very nice and helpful....hoping management sees this and gives props to the lunch hour employees today 2/24!“
“I love firehouse subs, and this location has always taken great care of me. All of the workers here are lovely people, especially the managers. I come here often during lunch since it’s near my work, and every time I’m greeted with friendly service and a “welcome to firehouse”. The quality of the food is consistent, and always delicious. Rarely do I ever have an issue with my order, but when I do it’s always been handled right away and the employees have gone above and beyond to make it right. These guys and gals at this location deserve to be noticed for the awesome jobs they’re doing!“
“Food good, staff is nice not too much lines, highly say with there fast workers it's good food to go or stay, love how they make my sandwich which I can include onions yum!Vegetarian options: They got any choice which you can reject the meats on some, highly love but but they also have all mixs so I'd say to try this!Kid-friendliness: Very much loved the space, and plenty of room for kids to roam and to keep eyes on, very warm on cold days and very cool on hot, I say go for it!Wheelchair accessibility: Yes plenty of room and very much safe for use, though the doors are nit the staff will often help and the smiles show such human passion!“
“I’ve purchased several items on the menu since this location opened in Norwalk and the folks here have consistently done a wonderful job, in my experience. Both food (fresh, neatly prepared/packaged) and service (timely, courteous) have been fantastic each visit. The manager should be proud of this team and the products and service provided. Thank you everyone!“