The server was okay ( didn’t get the extra mint on my drink and she didn’t tell us the Alfredo sauce was going to be 4.79. Which is the main complaint. Would have never agreed to that. I asked for ranch she said would you like Alfredo so I said sure not knowing it was that much. No wonder she asked if we would like another round of Alfredo. This charge should always be made known. The general manager Kiel H Bole when I mentioned it to him was distant at best. When I told him we were not aware of the charge he just asked which server and said he would mention it to her. Very poor management. Kiel H Bole a little goes a long way. It’s the difference in someone wanting to come back and not wanting to come back. If we go back it will be at a different location where the manager cares about the satisfaction of its clientele.You got the 4.79 from us Kiel H Bole but that’s all you will get. ALSO BREAD STICKS WERE ROCK HARD. WE ATE THE PART WE COULD TEAR OFF BEFORE ASKING FOR SOME DIFFERENT ONES. The salad was over dressed so it was soggy.THE OWNER OF THIS LOCATION NEEDS TO HAVE A TALK WITH ITS GENERAL MANAGER
Atmosphere: 3
Food: 2
Service: 2
Corina B Rangel
Yummy !!
Atmosphere: 5
Food: 5
Service: 5
Griselda Villareal
Great food! Super quick in getting food out to us!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fettuccine and Chicken Alfredo, Salad and Bread Sticks
Sarah Hall
Just like I remembered from 15 years ago.Dietary restrictions: No gluten free options available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccine and Chicken Alfredo, House Salad, Salad and Bread Sticks, Soup Salad and Breadsticks
Sara Morris
Kid-friendliness: Our waitress took the time to look for a high chair for us since there wasn’t any more in the spot where they go.
Atmosphere: 5
Food: 5
Service: 5
C Renaissanceman
Recent stop here for lunch (February 2024)... First visit to an Olive Garden in nearly 20 years. Wasn't disappointed. This establishment has it dialed in. Plenty of parking, lots of staff on hand and extremely friendly. Service was quick, food was great. We had the all you can eat soup and salad. Couldn't have asked for a better lunch experience. Would recommend and would return.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Soup Salad and Breadsticks
enver hyseni
One of our favorite places to enjoy dining with
Atmosphere: 5
Food: 5
Service: 5
Jenn Crawford
A friend and I stopped by to grab lunch, I used to love everything about the Olive Garden, it has really changed, not for the better. The salad had huge chunks of lettuce with the gross end on it, soup was extremely watered down, not much flavor at all. The shrimp and chicken carbonara.....I subtracted the chicken for more shrimp, yuck! I love shrimp, the bacon in this was all fat and raw! The picture shows the fat of the bacon in big chunks! The shrimp were not cleaned properly, see picture. Very greasy, I ended up throwing it away! The meal was $20.00. I will not be back. The service was subpar..... The young man didn't know the menu, and couldn't really answer any questions we asked, very seldom checked on us, we had to chase down the check. This Olive Garden has definitely gone downhill.
Atmosphere: 2
Food: 1
Service: 2
Enrique Lewis
Always great service!!
Atmosphere: 5
Food: 5
Service: 5
April Marie
Olive Garden is a go to place for my family and I, and unfortunately tonight was terrible. I did a quick to go order for my daughter because she has been really sick and I wanted to cheer her up with her favorite restaurant food. I ordered a kids fettuccine meal and a six dollar add on. I always request crouton packs because she loves to crush it up and eat on her pasta. When Megan L. brought my food out, I asked if my requests were in the To go bag, she says “what requests” I said the ones that I requested online, there is a comment box for requests. Megan says there was nothing, well that’s untrue. I have the email that shows a receipt with my requests. I asked for crouton packs because my daughter loves them with her pasta, The server says that Olive Garden has cracked down on giving out any condiments, and can no longer give out extra parm packs or croutons. By the way I get home and she gave us one pack ??. How petty is that? We are regular customers and you want to say No when I tell you it’s for my sick daughter and this is her favorite pasta with croutons??? It’s just the same as Parmesan on the pasta. Some people are different. We got one melted mint with chocolate all over our to go containers, and one pack of Parmesan. I don’t understand why she couldn’t just give customer satisfaction and represent the Olive Garden name and go grab me some crouton and parm packs. It’s not my fault that she didn’t even bother to read the order properly. Megan L. was very rude and I couldn’t believe how I was being treated tonight. I was seven minutes early, I checked in online and live 3 minutes away and My daughters pasta was cold, old looking, and hardly any sauce. It was such a disappointment. This is not ok to treat paying customers this way. I told her I would be contacting the manger and she should receive some more training on how to treat people in the service industry, or just period. I’m blown away at the Terrible interaction. The most simple request with the rudest customer service I have ever experienced. I have worked in the restaurant business for over 20 years and this is not how you represent this industry. Being rude and petty over parm and crouton packs and serving cold misrepresented food will get you NOwhere. This was in Boise, Idaho February 8th, 2024 at 9pm. Boise Town Square Location. Apparently this order was Proudly served by Megan L. Tonight. I have the emails and receipts. I will be attaching my photos as well. Thank you!
We had a big group - only 1 waiter (for a group of 18 - 10 were kids). He was professional and took good care of us. The restaurant wasn't THAT busy while we were there, however, EVERY aspect of our order took a VERY LONG TIME to arrive. We were chewing on our shoes by the time our entrees showed up.
Atmosphere: 3
Food: 4
Service: 4
FelloInYello
The waitress was very patient when all me and my buddies asked for was some
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad and Bread Sticks
Rosy Cressy
Family Fun!!! Great Customer Service!!!
Atmosphere: 5
Food: 5
Service: 5
tyler fluckiger
Wheelchair accessibility: Sure
Atmosphere: 4
Food: 4
Service: 4
Mx4life57
Probably the best Olive Garden I've been to. Food and service was
The server was okay ( didn’t get the extra mint on my drink and she didn’t tell us the Alfredo sauce was going to be 4.79. Which is the main complaint. Would have never agreed to that. I asked for ranch she said would you like Alfredo so I said sure not knowing it was that much. No wonder she asked if we would like another round of Alfredo. This charge should always be made known. The general manager Kiel H Bole when I mentioned it to him was distant at best. When I told him we were not aware of the charge he just asked which server and said he would mention it to her. Very poor management. Kiel H Bole a little goes a long way. It’s the difference in someone wanting to come back and not wanting to come back. If we go back it will be at a different location where the manager cares about the satisfaction of its clientele.You got the 4.79 from us Kiel H Bole but that’s all you will get. ALSO BREAD STICKS WERE ROCK HARD. WE ATE THE PART WE COULD TEAR OFF BEFORE ASKING FOR SOME DIFFERENT ONES. The salad was over dressed so it was soggy.THE OWNER OF THIS LOCATION NEEDS TO HAVE A TALK WITH ITS GENERAL MANAGER
Atmosphere: 3
Food: 2
Service: 2
Yummy !!
Atmosphere: 5
Food: 5
Service: 5
Great food! Super quick in getting food out to us!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fettuccine and Chicken Alfredo, Salad and Bread Sticks
Just like I remembered from 15 years ago.Dietary restrictions: No gluten free options available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccine and Chicken Alfredo, House Salad, Salad and Bread Sticks, Soup Salad and Breadsticks
Kid-friendliness: Our waitress took the time to look for a high chair for us since there wasn’t any more in the spot where they go.
Atmosphere: 5
Food: 5
Service: 5
Recent stop here for lunch (February 2024)... First visit to an Olive Garden in nearly 20 years. Wasn't disappointed. This establishment has it dialed in. Plenty of parking, lots of staff on hand and extremely friendly. Service was quick, food was great. We had the all you can eat soup and salad. Couldn't have asked for a better lunch experience. Would recommend and would return.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Soup Salad and Breadsticks
One of our favorite places to enjoy dining with
Atmosphere: 5
Food: 5
Service: 5
A friend and I stopped by to grab lunch, I used to love everything about the Olive Garden, it has really changed, not for the better. The salad had huge chunks of lettuce with the gross end on it, soup was extremely watered down, not much flavor at all. The shrimp and chicken carbonara.....I subtracted the chicken for more shrimp, yuck! I love shrimp, the bacon in this was all fat and raw! The picture shows the fat of the bacon in big chunks! The shrimp were not cleaned properly, see picture. Very greasy, I ended up throwing it away! The meal was $20.00. I will not be back. The service was subpar..... The young man didn't know the menu, and couldn't really answer any questions we asked, very seldom checked on us, we had to chase down the check. This Olive Garden has definitely gone downhill.
Atmosphere: 2
Food: 1
Service: 2
Always great service!!
Atmosphere: 5
Food: 5
Service: 5
Olive Garden is a go to place for my family and I, and unfortunately tonight was terrible. I did a quick to go order for my daughter because she has been really sick and I wanted to cheer her up with her favorite restaurant food. I ordered a kids fettuccine meal and a six dollar add on. I always request crouton packs because she loves to crush it up and eat on her pasta. When Megan L. brought my food out, I asked if my requests were in the To go bag, she says “what requests” I said the ones that I requested online, there is a comment box for requests. Megan says there was nothing, well that’s untrue. I have the email that shows a receipt with my requests. I asked for crouton packs because my daughter loves them with her pasta, The server says that Olive Garden has cracked down on giving out any condiments, and can no longer give out extra parm packs or croutons. By the way I get home and she gave us one pack ??. How petty is that? We are regular customers and you want to say No when I tell you it’s for my sick daughter and this is her favorite pasta with croutons??? It’s just the same as Parmesan on the pasta. Some people are different. We got one melted mint with chocolate all over our to go containers, and one pack of Parmesan. I don’t understand why she couldn’t just give customer satisfaction and represent the Olive Garden name and go grab me some crouton and parm packs. It’s not my fault that she didn’t even bother to read the order properly. Megan L. was very rude and I couldn’t believe how I was being treated tonight. I was seven minutes early, I checked in online and live 3 minutes away and My daughters pasta was cold, old looking, and hardly any sauce. It was such a disappointment. This is not ok to treat paying customers this way. I told her I would be contacting the manger and she should receive some more training on how to treat people in the service industry, or just period. I’m blown away at the Terrible interaction. The most simple request with the rudest customer service I have ever experienced. I have worked in the restaurant business for over 20 years and this is not how you represent this industry. Being rude and petty over parm and crouton packs and serving cold misrepresented food will get you NOwhere. This was in Boise, Idaho February 8th, 2024 at 9pm. Boise Town Square Location. Apparently this order was Proudly served by Megan L. Tonight. I have the emails and receipts. I will be attaching my photos as well. Thank you!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We had a big group - only 1 waiter (for a group of 18 - 10 were kids). He was professional and took good care of us. The restaurant wasn't THAT busy while we were there, however, EVERY aspect of our order took a VERY LONG TIME to arrive. We were chewing on our shoes by the time our entrees showed up.
Atmosphere: 3
Food: 4
Service: 4
The waitress was very patient when all me and my buddies asked for was some
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad and Bread Sticks
Family Fun!!! Great Customer Service!!!
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: Sure
Atmosphere: 4
Food: 4
Service: 4
Probably the best Olive Garden I've been to. Food and service was
Atmosphere: 5
Food: 5
Service: 5