Food, as usual, was really good. Anahi, the lady taking the order over the intercom was not professional at all. Rude in fact. Had to ask if she was there multiple tines on the intercom. We had to go back in to get the 3 drinks we ordered. They weren't on the receipt so we had to pay for them which was completely fine. She proceeded to say 'well, I read your order back to you, so...' she in fact did NOT read our order back to us. You can tell She doesn't care about her level of customer service.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Curly Fries, Sliders, Beef
Cathy Vandiver
I came into Arby's on Caldwell Blvd early evening.. 5ish.. NOT BUSY... I ordered a Rst Bf n Cheddar with Bacon...I watched this chick make my sandwich tossed it down the tray where they put the orders in order of what n when ordered.. She Waited 15 minutes to drop curly fries... 15 minutes and then expected me to take that sandwich AFTER SITTING FOR 15 MINUTES... I asked her to Please remake my sandwich.. she started to say something and I told her I'm not taking that sandwich it has been sitting there 15 minutes before you dropped those fries please remake it she got pissy went back there we made the sandwich tossed it down the shoe knocked other orders out of the way and then it was the wrong she made the brisket and that's not what I wanted.. I told her what I had ordered and she tried blaming it on the young man that helped me she says oh it's his fault he's in training know it's not and that's not what it is it's the girl's fault that made the sandwich this chick should not be
Very good food. The gentleman that waited on me was very helpful. It was first time so the waiter was great .thank youParking: Lots of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Sauce, Fish
vincentvincent
Food was cold from the fish sandwich to the French Fry's and the wrong sandwich. Won't ever go there again a waste of 30.00
Atmosphere: 1
Food: 1
Service: 1
Michelle Dummann
I came to the drive thru and got no response! I drove to the delivery window and the guy said he had his headset off??? Two people behind me left! Customer service don't think so! At Least I got my order!
Atmosphere: 1
Food: 5
Service: 1
Sandy Peterson
My sandwich was made wrong. They told me I was wrong… I showed them the ingredients online and the gal got really snippy, made a new sandwich and threw it hard enough for the box to come open and the sandwich came out. She put it back in the container and served it to me. She was exceedingly rude.
Atmosphere: 1
Food: 1
Service: 1
Autie Barnes
If I could put a zero I would. Horrible attitude. Because my husband forgot the rest of the order and came back to pick up within 10 minutes of picking up you throw the food away and get pissed that you have to remake it. And throw it on the counter spilling our kids fries is not okay. Get it together dude. You’re a fast food place not a restaurant. Don’t work there if you can’t have a decent attitude.
cassandra hallman
We orded 2 sandwiches 2 fries and a side of cheese sticks. One of the sandwiches was a French dip minus swiss cheese. When the order arrived the French dip had cheese on it and there was no Auju. I think they just poured what we did get in the bag, it was a mess. Sadly this is not the first time I have had an issue here, but I generally like the food from Arby's
Food: 1
Service: 1
Elias West
Went to go grab food for the family, was greeted with attitude in the line by the worker Tyra, attitude continued at the drive through and even when she asked us to pull around and brought the food out attitude was still given, I’m all for people having bad days at work but don’t take it out on your customers very rude and unprofessional
Atmosphere: 1
Food: 3
Service: 1
Candy Sheppard
So relaxed for Christmas timeKid-friendliness: Nothing to distract the kids ?Wheelchair accessibility: Ramps available
Been wanting to try the new goodburger 2 meal and was pretty disappointed in the burger. Overcooked and burnt and just poorly put together. This was a drive thru order and the girl taking my order was not at all thorough in taking my order. Definitely would not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Danielle Bartrop
The food was over
Atmosphere: 3
Food: 2
Service: 3
Jose Padilla
Beef n’ cheddar’
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro
Isreal Ortega
Had to try the new Good burger it's was really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries
Tania Laycock
I wish they would bring the market chicken salad sandwich
Food, as usual, was really good. Anahi, the lady taking the order over the intercom was not professional at all. Rude in fact. Had to ask if she was there multiple tines on the intercom. We had to go back in to get the 3 drinks we ordered. They weren't on the receipt so we had to pay for them which was completely fine. She proceeded to say 'well, I read your order back to you, so...' she in fact did NOT read our order back to us. You can tell She doesn't care about her level of customer service.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Curly Fries, Sliders, Beef
I came into Arby's on Caldwell Blvd early evening.. 5ish.. NOT BUSY... I ordered a Rst Bf n Cheddar with Bacon...I watched this chick make my sandwich tossed it down the tray where they put the orders in order of what n when ordered.. She Waited 15 minutes to drop curly fries... 15 minutes and then expected me to take that sandwich AFTER SITTING FOR 15 MINUTES... I asked her to Please remake my sandwich.. she started to say something and I told her I'm not taking that sandwich it has been sitting there 15 minutes before you dropped those fries please remake it she got pissy went back there we made the sandwich tossed it down the shoe knocked other orders out of the way and then it was the wrong she made the brisket and that's not what I wanted.. I told her what I had ordered and she tried blaming it on the young man that helped me she says oh it's his fault he's in training know it's not and that's not what it is it's the girl's fault that made the sandwich this chick should not be
Atmosphere: 3
Food: 3
Recommended dishes: Curly Fries, Arby's Signature Sandwiches
Very good food. The gentleman that waited on me was very helpful. It was first time so the waiter was great .thank youParking: Lots of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Sauce, Fish
Food was cold from the fish sandwich to the French Fry's and the wrong sandwich. Won't ever go there again a waste of 30.00
Atmosphere: 1
Food: 1
Service: 1
I came to the drive thru and got no response! I drove to the delivery window and the guy said he had his headset off??? Two people behind me left! Customer service don't think so! At Least I got my order!
Atmosphere: 1
Food: 5
Service: 1
My sandwich was made wrong. They told me I was wrong… I showed them the ingredients online and the gal got really snippy, made a new sandwich and threw it hard enough for the box to come open and the sandwich came out. She put it back in the container and served it to me. She was exceedingly rude.
Atmosphere: 1
Food: 1
Service: 1
If I could put a zero I would. Horrible attitude. Because my husband forgot the rest of the order and came back to pick up within 10 minutes of picking up you throw the food away and get pissed that you have to remake it. And throw it on the counter spilling our kids fries is not okay. Get it together dude. You’re a fast food place not a restaurant. Don’t work there if you can’t have a decent attitude.
We orded 2 sandwiches 2 fries and a side of cheese sticks. One of the sandwiches was a French dip minus swiss cheese. When the order arrived the French dip had cheese on it and there was no Auju. I think they just poured what we did get in the bag, it was a mess. Sadly this is not the first time I have had an issue here, but I generally like the food from Arby's
Food: 1
Service: 1
Went to go grab food for the family, was greeted with attitude in the line by the worker Tyra, attitude continued at the drive through and even when she asked us to pull around and brought the food out attitude was still given, I’m all for people having bad days at work but don’t take it out on your customers very rude and unprofessional
Atmosphere: 1
Food: 3
Service: 1
So relaxed for Christmas timeKid-friendliness: Nothing to distract the kids ?Wheelchair accessibility: Ramps available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Brisket, Roast
Restaurantji Recommends
Been wanting to try the new goodburger 2 meal and was pretty disappointed in the burger. Overcooked and burnt and just poorly put together. This was a drive thru order and the girl taking my order was not at all thorough in taking my order. Definitely would not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
The food was over
Atmosphere: 3
Food: 2
Service: 3
Beef n’ cheddar’
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro
Had to try the new Good burger it's was really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries
I wish they would bring the market chicken salad sandwich
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Dip