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Long John Silver's | A&W (32122

CLOSED
$$ •

1230 E Main St, Carbondale

Long John Silver's Reviews

We visited Long John Silver's today for lunch. The establishment was clean and the food was good, however... We ordered and sat down. About 15 minutes later we received some of our food. By some, I mean we were missing an entire meal, 2 orders of French fries, shrimp, and one of the sandwiches was not made how it was requested. We addressed the issue with the individual who took our order, she agreed to fix the issue and apologized. About 15 minutes later, we received 1 of the...read full review

I've tried for two years to get a good experience, but they have always failed. It's 30 minutes to an hour wait every single time. The employees are nice and ways apologetic but enough is enough. Food is good. The service and time in the drive through has got to get better. Once in the drive-thru, you can't leave due to the curbs. I've tried curb side too with no better luck. I really wish for them to succeed. This place needs some workers!

The drive thru speaker wasn't working, which isn't the employees fault. It's Management's fault!! Also, I think the people who work the window need to pay attention to their customers. I was super specific about what I wanted, and it wasn't right.

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