Food was not the best & my fries came out cold. My husband ordered a side of fries for his entree & they didn't arrive til he was finished w/entree. They were hot then & my husband told server that mine were cold so he gave me an order of fresh hot ones. Server was friendly & efficient. Probably would not recommend because of food.
Last two times I have eaten here the wait time have been ridiculous! After standing waiting 5min or longer to be seated and finding the hostess sitting at the bar chucking it up with the other employees. Get seated, order and then wait over 30 min for a couple of hamburgers. Once again ridiculous! Total number of customers including us that was seated was 8. The service was once very very good on point. Not sure what has changed but it has not been for the better.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Onion Rings, Sandwich
Jozbo Cid
Overpriced and the meat was very dry.
Atmosphere: 2
Food: 1
Service: 5
Tiffany
I had a great experience here! The signature sauce is wonderful and I just loved the crispy chicken sandwich. Quick, friendly service and clean restrooms! I really enjoyed the Spiked Freckled Lemonade as well. Will definitely come here again if I am in the area!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak Fries, Sandwich
Jerry Dusenberry
My burger was undercooked, and when I told them and they brought another one out, it was basically the same thing. Red Robin feels more like Chuck E. Cheese now. Bathroom was a mess and the paper towel dispensers did not work. However our server was nice and did a good job.
Atmosphere: 2
Food: 2
Service: 4
Isaak Phelps
I've started going here regularly a little over a year ago. And it's been great. The food is great, and as a vegetarian the ability to switch out an impossible patty on any burger is great. Even on incredibly busy days there is good service, it's a great restaurant, I highly recommend it.
Passing through town on way to big ten championship we came in party of 2 at 10:40 closing at 11. I asked if it would be ok for a quick burger and beer. Out server said sure cmon in. Best burger and beer in long while! I worked in the industry growing up and I know the strain wanting to close but they served us anyway and it was much appreciated!To the entire staff working December 1 2023 after 10 PM thank you!!
Atmosphere: 5
Food: 5
Service: 5
J.R Baker
Got an order to go, food was thrown together and of low quality. Restaurant was dirty. The guy who took our order was nice.
This was incredible. PLEASE name Rob employee of the month. If y'all don't know who I'm talking about, he's literally the sweetest waiter. Tall, black man, I think he has glasses, he was extremely sweet and welcoming and helpful! Seriously, I'm begging you to give this guy an award. 100/10 experience.
Atmosphere: 5
Food: 5
Service: 5
Brenda Spence
Discusting! The hamburger was not a real hamburger it was like pressed meat and it was all grey. Had a funky taste to it. This was the worst Bonzai burger I've ever had there. Used to love this place. Don't think we will ever come back. Not worth $40.00 for 2 people. McDonald's taste better than what our meal was today.
Atmosphere: 1
Food: 1
Service: 3
Jessica Hagley
Such a great place to visit everyone is so nice and happy. We will be back. Food was so good.
Atmosphere: 5
Food: 5
Service: 5
Brian Hultquist
We had lunch at the Champaign restaurant. Service was good, and our burgers were the best. Recommend!We eat here about once a month, and it has always been a satisfying experience. But not all restaurants are created equally. This one is clean and well managed.
Atmosphere: 4
Food: 5
Service: 4
Corrie Kern
Our waiter was great! He was attentive and helpful! The burgers were their usual good quality, juicy with a variety of toppings. The unlimited fries, kettle chips, etc are yummy. My only issue was the darkness of the part of the restaurant where we sat.Wheelchair accessibility: One of our party was in a wheelchair and they were very accommodating and had decent spacing between the tables.
Food was not the best & my fries came out cold. My husband ordered a side of fries for his entree & they didn't arrive til he was finished w/entree. They were hot then & my husband told server that mine were cold so he gave me an order of fresh hot ones. Server was friendly & efficient. Probably would not recommend because of food.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Steak Fries, Crispy Chicken Sandwich
Great as
Atmosphere: 5
Food: 5
Service: 5
Great
Food: 5
Service: 4
Last two times I have eaten here the wait time have been ridiculous! After standing waiting 5min or longer to be seated and finding the hostess sitting at the bar chucking it up with the other employees. Get seated, order and then wait over 30 min for a couple of hamburgers. Once again ridiculous! Total number of customers including us that was seated was 8. The service was once very very good on point. Not sure what has changed but it has not been for the better.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Onion Rings, Sandwich
Overpriced and the meat was very dry.
Atmosphere: 2
Food: 1
Service: 5
I had a great experience here! The signature sauce is wonderful and I just loved the crispy chicken sandwich. Quick, friendly service and clean restrooms! I really enjoyed the Spiked Freckled Lemonade as well. Will definitely come here again if I am in the area!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak Fries, Sandwich
My burger was undercooked, and when I told them and they brought another one out, it was basically the same thing. Red Robin feels more like Chuck E. Cheese now. Bathroom was a mess and the paper towel dispensers did not work. However our server was nice and did a good job.
Atmosphere: 2
Food: 2
Service: 4
I've started going here regularly a little over a year ago. And it's been great. The food is great, and as a vegetarian the ability to switch out an impossible patty on any burger is great. Even on incredibly busy days there is good service, it's a great restaurant, I highly recommend it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak Fries, Impossible Burger, Onion Rings, Salad
Passing through town on way to big ten championship we came in party of 2 at 10:40 closing at 11. I asked if it would be ok for a quick burger and beer. Out server said sure cmon in. Best burger and beer in long while! I worked in the industry growing up and I know the strain wanting to close but they served us anyway and it was much appreciated!To the entire staff working December 1 2023 after 10 PM thank you!!
Atmosphere: 5
Food: 5
Service: 5
Got an order to go, food was thrown together and of low quality. Restaurant was dirty. The guy who took our order was nice.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
This was incredible. PLEASE name Rob employee of the month. If y'all don't know who I'm talking about, he's literally the sweetest waiter. Tall, black man, I think he has glasses, he was extremely sweet and welcoming and helpful! Seriously, I'm begging you to give this guy an award. 100/10 experience.
Atmosphere: 5
Food: 5
Service: 5
Discusting! The hamburger was not a real hamburger it was like pressed meat and it was all grey. Had a funky taste to it. This was the worst Bonzai burger I've ever had there. Used to love this place. Don't think we will ever come back. Not worth $40.00 for 2 people. McDonald's taste better than what our meal was today.
Atmosphere: 1
Food: 1
Service: 3
Such a great place to visit everyone is so nice and happy. We will be back. Food was so good.
Atmosphere: 5
Food: 5
Service: 5
We had lunch at the Champaign restaurant. Service was good, and our burgers were the best. Recommend!We eat here about once a month, and it has always been a satisfying experience. But not all restaurants are created equally. This one is clean and well managed.
Atmosphere: 4
Food: 5
Service: 4
Our waiter was great! He was attentive and helpful! The burgers were their usual good quality, juicy with a variety of toppings. The unlimited fries, kettle chips, etc are yummy. My only issue was the darkness of the part of the restaurant where we sat.Wheelchair accessibility: One of our party was in a wheelchair and they were very accommodating and had decent spacing between the tables.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet Potato Fries