Dairy Queen Grill & Chill

230 1st Dr, Decatur
(217) 428-1014

Recent Reviews

Dave Ducy

Stopped in for breakfast the service was good and the food was great

Atmosphere: 5

Food: 5

Service: 5

Zachary Willis

Order the backyard bacon ranch burger and a small blizzard, got everything but the blizzard so had to back up and ask for it, then opened up the burger at home and it got some kind of orange spicy sauce on it which was supposed to be barbecue sauce, place is getting sloppy and not paying attention.

Atmosphere: 3

Food: 2

Service: 3

LaRae Roberts

Waited over an hour for an online order we saw sitting on the burners for over 30 minutes! Gross gross gross.

Atmosphere: 1

Food: 1

Service: 1

jeremy suzewits

This establishment called the police on me because I asked for a refund because my food was cold. I also contacted Corperate with no avail.

LaJaus Haüs

I love that Dairy Queen is still around. Their stingy with their fries ? but the food is always hot and delicious.

Atmosphere: 5

Food: 4

Service: 5

Tanner Coventry

Terrible service. My girlfriend loves the Royal New York Cheesecake blizzard. It's never mixed up and this last time there was hole in the side so they just put it in another cup.

Atmosphere: 1

Food: 2

Service: 1

Craig Reed

Food was

Atmosphere: 3

Food: 1

Service: 5

Jamie C. (Redd)

The food is as good as it could be. Service was ok, decent attitude, smiles, etc. Was a little messy but not the worst.

Atmosphere: 4

Food: 3

Service: 5

Karen Stewart

Service at 7pm is less than pleasant. I waited in the drive-thru for about 20 minutes. If I had not been blocked in, I would have left. Workers were grumpy and no ice in my drink when I got home...maybe it had melted in the 20 minutes waiting for me to pick it up. But my food was hot and tasty. Go to this DQ in the morning! Happy, pleasant workers and great service!

Atmosphere: 1

Food: 5

Service: 2

Leslie Campbell

Amelia, who works at the South Shores location is extremely rude and upper management/Wendell need to know!

Atmosphere: 1

Food: 5

Service: 1

John Foor

It's pretty disappointing when you order 2 chicken strip baskets the EXACT same with onion rings instead of fries and get 5 onion rings in one basket and fries in the other. Ordered a small blizzard they gave us a medium, not complaining on that part... but come on. 35$ for 3 things and you can't even get that right?

Atmosphere: 1

Food: 1

Service: 1

Craig

Ordered through doordash and I had missing items. I have finally learned my lesson with this place as the last 7 orders even at drive-thru and inside dining the orders have not been correct. Will never use the south shores location again. The manager is very rude.

Danielray Pickrel

The landscaping is gorgeous, there are businesses who have stepped up their game in outward appearance, none have to this

Atmosphere: 5

Food: 5

Service: 5

Pax Globie

2 of the items on our order were correct. This is an ongoing issue with the South Shores Dairy Queen night shift. Payed for, in addition to the combo, large onion rings, large cheese curd. Received a small fry for both. Both drinks were wrong. Only thing right was one of our burgers. The other was only a single instead of a double. Along with the display and attitude from the workers this place is ridiculous. Make the drive across town or to Mt. Zion.

Atmosphere: 1

Food: 1

Service: 1

eric duncan

Tables could of been cleaner but good

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Honey BBQ

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Dairy Queen Grill & Chill

230 1st Dr, Decatur, IL 62521
(217) 428-1014