Steak 'n Shake
$ • Burgers, Fast Food
Hours:
2250 Mount Zion Rd, Decatur
(217) 864-6592
Take-Out/Delivery Options
Customers' Favorites
Steak 'n Shake Reviews
Restaurant is clean and appealing. I do miss having tableside service. However, the staff did a great job with the food prep and basic service.... love me a. Dbl Steakburger with cheese, fries, and chili
The food is still good, really hasn't changed which is more than can be said for some other chains. The fact that they don't do table service anymore will take some getting used to. Unless you do drive through there's practically no interaction with the staff unless you can't figure out how to use the interactive menu. I guess the upside to this is I no longer feel obligated to tip for what really amounts to fast food.
Ratings
Hours
Monday | 10AM - 12AM |
Tuesday | 10AM - 12AM |
Wednesday | 10AM - 12AM |
Thursday | 10AM - 12AM |
Friday | 10AM - 12AM |
Saturday | 10AM - 12AM |
Sunday | 10AM - 12AM |
I'm sure it's not their fault. Im sure it has to do something with the higher ups. But ever since they've gotten rid of waiters and now require you to order on a tablet the charm is gone. The food still tastes great and the staff working are very efficient, but it feels so empty. Also the requirement to scan a qr code to use the fountain drink station just screams corporate wanting to penny pinch on the smallest things.