975 W Eldorado St, Decatur
Good food and nice customer service!!
New location but food not right.. tasted like plastic playhouse food??Thanks for lunch but Ill stick to Jimmy Johns?
Food is delicious.
Quick friendly service, subs were good & fresh
this is the second time i’ve came to this subway and my meat has been cold ..
Seem to be very unorganized at times but the food is fresh and good
Great food..the staff are wonderful...
Fast and clean
On July 3rd I placed an order here through the online website for 4 sandwiches. I arrive when my order is supposed to be ready and am told they couldn't make my sandwiches because they only had Tomato bread. I was also told they tried to call me (which they hadn't) to inform me of this. I tell them "alright, what about the money I paid for them?". "It will be refunded cause we cancelled/didn't accept the order. The money might take 3 days to be refunded though." Ok, I left and after calling another Subway to confirm they had the bread I was looking for, placed an order, through the website again. Got my sandwiches, no problem from that location. Monday the 6th, called and left my name and number cuz no refund. No call. Called back on the 8th, told it was not their problem, the website had my money. Contacted the website through email (no phone number) no response, contacted corporate, ( Googled their number). They apologized and said they'd contact the owner to get in touch with me. I've contacted corporate Subway and the store several times over the past 41 days without hearing from the owner once, even with repeatedly leaving my name and number. I would recommend avoiding this store.
Went to this same subway four times in one week ordered the same sandwich, each time the price of the sandwich was different, the 4th sandwich I got I had spoke with the manager and ask her what the price was going to come out to, she stated that they had new people that they had to let go because they weren't too good so that's why I gave them three-stars,.. overall the manager was cool!!
I prefer this Subway over others in the area. Clean place. Pretty good service.
Ordered so much food for it to be wrong and called to tell them they got mad. Never again will My family go back
I love subway and the worker there was awesome. But come to find out they discontinued a sauce I live which is the garlic aioli. I almost fell coming out the door. The food was not to good the bread was dry. And it was so hot in there. I will try it again.
975 W Eldorado St, Decatur, IL 62522