Sandwich Shop • $
“I recently wrote a bad review based on a recent negative experience with an obviously stressed employee. While I understand the stress of a lunch rush, it isn’t an excuse to make a customer feel so badly. I never write bad reviews and truly try to be the person who goes out of their way to tell when people do the right thing, but this recent experience was something that could really ruin a restaurant. This would be unfortunate as its both of my daughters absolutely favorite restaurant.However, the General Manager reached out to me to reassure me that this is not their standard…a fact I know to be true for the most part as we frequent the restaurant on special treat days. Still, it went a long way to show the level of care and concern that is put into ensuring customers leave satisfied. Between Tom (the General Manager) and the very kind older lady who works the register, I feel confident that our original love of McAlister’s and their commitment to good food and good customer service is genuine and true. Thank you for turning around what could have been a terrible overall view. Your effort just to talk with me speaks volumes about their values. Again, thank you.“
“Ordered online and it said it would be 30 minutes for it to be ready. I arrived about 10 minutes after placing the order and it was fresh and just prepared as I arrived! Great service and they followed my order perfectly! I would recommend this location! Nice employees as well!“
“Went in to get a couple sandwiches, the lady who took our orders mistook my sandwich order for a completely different sandwich, and once she realized her mistake she apologized profusely for it, it was okay though, everyone messes up sometimes, she also tried asking me if I wanted her to go back and make the right sandwich, I told her it was ok but she made sure multiple times before ringing up our final total to pay. 10/10 service and am grateful for such kind workers.“
“I am in no means an expert on Chicago Italian beef sandwiches. Stopped in on a cross country road trip. Wow,the sandwiches were great! Grab plenty of napkins and dig in. Mine had provolone and hot gardeneira,really kickin' sandwich. Can't wait to get back!Parking: Park out front and eat inside. Not the kind of sandwich for the car.“
“This is a great dining and go restaurant. There are so many different selections for pretty much anyone. They had gyros and sub sandwiches hamburgers and hotdogs, chicken and salad. Lots to choose from. There is seating inside and plenty of parking easy to get in and off of the restaurant from route 45.“
“I didn’t think I’d like my order, but I took a leap of faith anyway. The Phillywich Super 14” was my order and it was absolutely delicious. The garlic sauce truly topped it off for me! The steak and mushrooms were grilled to perfection! The bread was excellent. I ordered the sandwich with caramelized onions,green peppers and pepper jack cheese to boot. I will surely order from them again. If you like Philly cheese steak sandwiches, you won’t be disappointed. The sandwich was good and hot upon delivery. I’m going to treat myself to another lunch from them real soon.“
“Ordered catering from Darla’s this weekend for my college graduation party. Went in a few weeks prior to try the sandwiches since I had never had them before and the staff was super nice, even gave me free samples of their salads to try along with my sandwich orders. Since the sandwiches were so good, we decided to go with them for our party. Our order was on time and exactly as we’d asked. They also provided us with mustard and mayo packets and “The Goods” on the side in convenient serving packages. The pricing is also extremely competitive. They are much cheaper than popular chain sandwich places’ catering options which shocked me since it is a small local business. We will definitely be considering them again in the future for events, and may even stop in a few times just for lunch. Thanks Darla’s!“
“That gurl Polly is a sandwich artist.I went stopped by this fine sandwich shop while strolling along a mostly empty New Lenox, and let me say, this establishment is a brightspot of this town.The sandwich artist made the most fresh, hearty, and delectable sandwich. You could tell that it was made with love. She made service quick, and my order was accurate.“
“This is the best subway in the area by far! I was having a pretty terrible day and subway has always been my feel better sandwich and the staff was friendly, offered suggestions and even gave me a free cookie! I won’t go to any other subway around, this is the one!“
“I've ordered several times online, but Saturday, December 23, 2023 was my first physical visit. It was definitely worth the half- hour drive. Staff greeted everyone with a smile, was courteous and professional, and explained the ordering process with patience. The food (as always) was fresh and order was correct. Will visit this location again. There used to be one closer to me in Schererville, IN but it closed. Hoping another location will open in Northwest Indiana again soon!“