Casey's

5965 Columbia Pkwy, Rockford
(779) 272-0589

Recent Reviews

Cesar

They have E15 and E85!

Julian

They have E15 and E85!

Jake Johnson

Don't order a thing from here!We ordered a pizza and a few other items and only received 2 out of our 4 items. So we call them and try and get a refund for the 2 items that we didn't receive but apparently we only can get our names taken down for future orders, like that's going to happen ever again. He then proceeded to lie to us saying he called us trying to fix the issue but we haven't received any phone calls for multiple days before today.

Jake J.

Don't order food from here. We order 4 things and received 2 cold things. I called the store to get a refund for the other items but apparently we can get a refund we only can get our number taken down for a replacement in the future like we are going to order in the future. He then lied to us and said he tried to call us and fix the issue but we haven't received any phone calls for hours before the order.

Eric Joseph

First of all where do I start? Every time I go in there for food like take for instance breakfast burritos they're either cold or don't taste right. The guy who works back there is totally cool when his boss is around but when she isn't there he's rude as hell. The last three times I've gone in there I've had to deal with this guy. Not anymore I'm going someplace else. And yes the person I'm talking about is the heavy set old guy.

Christina Shields

Went in for quick grab lunch. No salads, no sandwiches. One cashier, 7 people in line. Bathrooms were horribly filthy. 3 other employees standing by pop fountain arguing with a customer. Oh, and the deliveries were piled everywhere. This is my last visit here.

Susan Habel

Always fresh sandwiches, pizza or whatever food item I order. Accurate order if delivered. Courteous and competent employees . I recently had a delivery order where the delivery driver (Door dash) took off with my order. Must have been hungry. An employee named Paige handled the situation perfectly and also went above and beyond expectations. I truly am appreciative of such excellent and compassionate customer service.

Chris Cunitz

I came here to get gas earlier , when it was my turn in line to pay for the gas I told the lady at the register 20$ on pump 10 and when I go out to pump the gas it wasn’t working so I go in to inform the lady the pump wasn’t working and she proceeded to tell me that I told her pump 9 not 10 and I assured her I told her 10, she still argued with me that i told her pump 9 after arguing with me for another 3 minutes she finally switched it over to pump 10 (which only took 5 seconds to do) lol,then when I thought that was the end of the argument as I’m getting ready to walk out the door she brings it up again that I told her pump 9 and I was wrong I choose to ignore her instead of having an another argument as I was very annoyed already. We all have misunderstandings it happens but you don’t need to be rude about it especially when you’re in the wrong. I kind of see why this place don’t have the best ratings especially when you have a worker who has an attitude like that. I’m never coming back here again.

Michael Hendryx

They have pizzas setting on the racks waiting to be cut but won't cut them because they have to do a call in order making inside customers wait I ask them three times to cut them as there setting there getting cold, won't do it ask the female manager who was counting money but she had no time to talk with me her counting came first.... everything comes before the inside customer very poor costmanagenter service and I shop there almost every day... bad management

Brad Camillo

Filthy understaffed and constantly out of anything that requires employees to work . Sticky floors everyday and constantly out of ice pizza and soft drinks. How a company as big as Casey’s can’t run this store is perplexing . I live 7 blocks from this Casey’s but choose to drive 2 miles to the next Casey’s because of better service , quality , and cleanliness . I’ll post pics in the next few days so you can see for yourself how not to run a business . Avoid this Casey’s at all costs , you’ll thank me later . ✌️

Jeni Hay

Perhaps you could get some business by having a phone call answered by more than the automatic info followed by silence!

Poochie W.

Multiple times now I have stopped to get gas here and the sign says one price, while the pump says another! False advertising! Sign said $3.48 regular unleaded, pump said $3.67! Also missing numerous squeegees and no one fills the containers with windshield washing fluid at this location. Going to stop spending my money here.

Ryan Balch

garbage cans are constantly overflowing affecting all the neighboring properties . there is trash everywhere. I take care of a few properties in the remote area. It is ridiculous the amount of trash that comes from this location.

Amelia

Good service.

Rock Man

Generally is no waiting for gas pumps, as the turnover is pretty fast. Not only that they offer diesel, regular unleaded as well as about four grades of alcohol blended gasoline.The interior of the business is well laid out very attractive as all the restrooms. It appears that there's a very good assortment of products available inside the mini Mart.

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