420 S Perryville Rd, Rockford
Just grabbed a coffee and caramel macchiato... There macchiatos and coffee are always good. Friendly staff.
Orders are mostly right. But poorly put together smashed in to a bag. Burger under cooked.
Seeing some of these comments on restaurants makes me so angry. Some restaurants are understaffed because nobody wants to work anymore. Some of you guys are plain rude to literal kids for a literal burger or wait time when they can’t do anything. Make your own food or maybe try working there. Fast food is not an easy job with rude customers. It’s embarrassing being a middle aged adult yelling to a 17yr old because they don’t have the food out fast enough for them. Especially when you only have 5 people working and a full line of people expecting to get by in a minute. There’s also not enough workers to keep it up past 12. They just clean & go home because they have school and all. Or when a single person is taking orders, taking money, and packing food to hand it to you. Don’t even get me started on how some of you guys leave the lobby dirty. Common sense to clean after yourself. Not just here but literally anywhere you go. It doesn’t take much to be kind :)
Mcdonalds is a good place to eat when your on the road and really high definitely would recommend and the sprite always hit different
COLD food. Food SLOOPILY thrown together..gave us WRONG drinks. Unfortunately staff very unfriendly. Staff seemed to have no answers for questions and did not seem to be aware or know procedures or things happening in store and what items they had. Got our order wrong and food was cold and awful. WILL NEVER RETURN.
Horrible!!! No stars-- long wait in drive up...30 minutes!!! 20 mins in drive up lane, jump line to walk in n another 10 mins. All that for my fudge Sunday with NO frudge??. I mean freaking really? That's it I'm done-
Never get order correct even when you agree it's correct on the screen. People are rude and get mad when you ask for anything extra or add to order.
The staff was friendly, and kind. I was definitely over the top, saying I was on my.period, while asking for extra chocolate, and the person behind the mic made me feel very understood, and even empathized with me. Came here after being ignored by the one on State and Alpine.
Very nice place to visit the service was great and the food was good
It's Monday night 11:33 now I've been sitting in the McDonald's parking lot 420 South Perryville for 15 minutes I've drove through the drive-thru twice nobody answered me I haven't seen one employee walking around there are three cars parked in the parking lot all the lights are on inside I've seen more than one car go through the parking lot and nobody gets an answer yet the door say this is a 24-hour McDonald's the sign is clearly on and lit up the lights are on inside the drive-through lights both menus are on I would avoid this place this isn't the first time I've frequented this establishment and had questionable service and items that I ordered that looked very poorly assembled trust me go to Walmart buy some hamburger make it yourself avoid this McDonald's
This location has never messed up an order of mine. While the staff could be a little more courteous and respectful to their patrons. I can only complain about the speed no matter what you order if it isn't drive thru you are a second class citizen and will wait at least ten minutes.
Fast food no such thing anymore for what they charge better off going to restaurant and enjoy a fresh food dining experience. There app is a joke only 1 item can be used.
Waited 22 minutes in the drive through line. No apologies for the wait. No thank you as they handed off the food. Pull away and cold fries. This is consistently the worst McDonald's I've been.
Seems to always mess up my order either forgetting something or making something wrong. This is our go to McDonalds and it's frustrating sometimes when this happens often. I'm constantly having to call about my order. Most of the staff I encounter are friendly and helpful for sure but some of the staff need to be retrained or take their time.
After years of zapping through the galaxies me and my crew finally found a place to call our own. Many moons ago I had a vision of a chicken sandwich and by the courage and wise words of Zeus I was able to step of my shell and try out the mythical barbecue ranch burger. Ah god couldn't have blessed me more. Just remember: in Zeus we trust.
420 S Perryville Rd, Rockford, IL 61108