“Chick-fil-A always delivers a consistent food experience. Staff is friendly, service is quick and the food tastes good.As for atmosphere, it's a fast food restaurant......atmosphere is fine, what you would expect at a place like this. Probably a notch above other fast food joints....“
“Come here all the time and the food is always fresh and service quick and friendly. However one time they did forget my straw, but I told the manager and he promptly took the young man out back and shot him in the knee. So all is well on my end. Thank you Chick-fil-A!“
“I have resisted going to this chain because of their business practices, but my girl does eat it so guess what, yes I went.I have to admit I liked the food and it is reasonably priced.I just wish their stance on a few things would be more reasonable and I would go there more often.Parking: A large number of spots“
“It's well established that I'm a fan of Chick-fil-A. In fact, I'm sitting here kind of stunned that I hadn't previously reviewed this location. This location is a sister location to the Keystone Chick-fil-A (same owner). Thus, it's probably not surprising that I get very similar vibes at both restaurants, though there's no denying there's a difference in clientele between the two. This spot is obviously located in a more business-oriented district. It stays pretty busy most of the time. I will admit I usually go to the drive-thru here rather than dining in, though on occasion I will find myself inside. The basics? Accessibility is nearly always pretty solid with Chick-fil-A. There are accessible parking spots, appropriate curb cuts, and a fairly well laid out dining room. Restrooms are ADA compliant. Employees here are almost always helpful and will work with accommodation if needed. With their last redesign, accessibility in terms of parking improved and I consider it better here than at Keystone. The drive-thru is a two-lane drive-thru that diverges into one lane once you've ordered. The drive-thru folks are always friendly and they work pretty friendly. Generally, my orders are accurate (interestingly, just yesterday my order was actually incorrect). As is true of all Chick-fil-A locations, they are closed Sundays. My favorites here? I order chicken strips a lot. I order a grilled chicken combo when I want to pretend I'm being healthy. I love their iced tea. The frozen coffee is da' bomb. I'm a fan of waffle fries, though at times they do disagree with my stomach. The only thing I truly don't like here among the things I've had would be the chocolate chip cookies - I just plain don't like them. I'm not super thrilled with the ice cream, but the cookies are actually a dislike. They do give refills and are nearly always cheerful about fixing mistakes. And yes, while it's not a requirement they are encouraged to acknowledge a "thank you" with "my pleasure." I have to be honest - I adore that and sometimes will say "thank you" just to hear it (I'm pretty low maintenance). Overall, I really love both locations run by this owner and, in fact, this owner is just what I call "good people." It's nice to be remembered. I've been down since cancer surgery and I've had some of his employees greet me on social media and on those occasions I get to the drive-thru. As an extra note, they typically utilize DoorDash for delivery. If I were to come up with a list of preferred fast food spots, there's no question Chick-fil-A would be on it with a nice combo of good food, fair prices, and terrific employees.“
“Parking: The parking lot at Broad Ripple location is very tight, and you have to enter & exit from the same entrance. The other way is to drive thru only. I ordered for pick up on the app and it took me 5 minutes to wait on space to open, May as well park at Crew next door and walk over. ONLY reason I gave 4 instead of 5 stars.“
“We stopped in the Chick-fil-A inside Indiana University, Purdue University, and we had a large party took care of us with ease and got us in and out. Food was hot and accurate I'm not sure if they noticed or not but they put extra waffle fries in our bag. I was satisfied.“
Fast Food • $
“Smiling faces and busy. Everything moved smoothly. I always feel like I am pressured to order quickly here due to the lines. Food is always good. I read some of the ingredients on the condiment packaging. Not happy about this. I long for the days of simple ingredients. Seems like there are so many toxic ingredients in things these days. Aside from that, always a good meal and smooth transaction.I like that they are closed on Sundays. It's VERY RARE to see this in today's world. As a society, everything should not be at our beck and call. Patience is a virtue that is not being taught to our future generations. With that, appreciation for things goes out the window.“
Fast Food • $
“The food was good, just like any Chick-fil-A that I have eaten at. The service was not as friendly as the others. I know that they were busy, but I didn't feel nearly as welcome as at other Chick-fil-A's. I wanted to get a refill but opted against it because I didn't want to wait in the line.“
“I haven't eaten inside, but the food is always fresh and good. Friendly customer service. Just wish curbside pick up had a shorter waiting time. The most I've waited was about 15 min. Hope their waiting time improves. Other than that, I do recommend this place.“
“After a long day, I went to this Chick-fil-A in the Castleton area of Indianapolis, I used their drive-thru, and their employee greeted me and took my order before I got to the menu board. I received my food and shake in a short amount of time and the food was what I hoping for.This location is well laid out, with plenty of parking, but is very congested during peak meal times.“