“This is one of the best McDonald’s I’ve been to. all of the women are polite and you can tell that they are moving with purpose to help get everyone’s food out fast and it’s fresh. It’s very clean in here and a woman keeps walking around to make sure it stays that way. This place is awesome.“
“Fast , service but tried to charge for dipping sauce. Finally let me have two free with my 20 price nuggets and large fry. SMH pennies pinching the customer when it's a multi billion dollar company. Do better big corporate. Us customers ate important.“
“I've never written a review for a McDonald's before, but feel compelled to give this one a great review because I think it is the best McDonald's drive through service and food I've ever had anywhere in America. I travel a lot for work and family sports and routinely eat at McDonald's for breakfast, and only breakfast. I went to this particular location on consecutive weekend days. I've never had faster service or better food. I stick to the classics: egg mcmuffin, coffee, and strawberry smoothie, and they were done perfectly! I was surprised to see the bad reviews. The food was cooked perfectly and the coffee was the correct temperature and didn't taste burnt like some places. And, it was very quickly delivered all with a smile. After the first day, I went back to see if it was a fluke, but same great service and food. Now, I have never eaten there for anything but breakfast and never will because that stuff will kill ya, but you can't beat this breakfast!“
“Good McDonalds. Always fast, never too busy, always parking, friendly, food never wrong, and food always hot.Vegetarian options: None. Think everything us fried in beef fat...Dietary restrictions: Not good for most restricted diets. Not gluten free, high fat, fried, high sugar, etc.Parking: Lots of spots, always available, good for trucks/cars pulling trailers, shaded parking.Kid-friendliness: Good. Nice employees, clean store, lots of seating, but no play area.Wheelchair accessibility: Easy ramp entry to building and wheelchair accessible parking available. Believe I saw tables marled accessible, but not 100% sure.“
“They just had the drive thru redone recently.It now has new signage and a double lane to serve more customers while hopefully getting you through the line faster.People are always polite to me and get you through as fast as they can.I gave the food 4 stars bc I'm trying to make sure I'm comparing apples to apples and not oranges to apples.For instance, If I was comparing it to Texas Roadhouse I'd give it 2 stars bc Texas is way better, but you're also paying more for a better product.I wanted to clarify so no one thinks the food is gonna knock your socks off. It gets the job done without breaking the bank.“
“Came here 15 mins before they closed. By daughter had just had her baby and wanted McDonald's ? this was the only one open and quick to get to. Worried about the quality being so late. But THANK U. theynmade all my food fresh everything was hot. And they were not mad about a big order so close to closing. Thank you to the crew who worked 3/12/24 you made my daughter and family VERY HAPPY !!!!Vegetarian options: Just don't put meat on things. There is enough vegetables options they can get something quickParking: Nice size parking for location ?Kid-friendliness: Nice and clean. I'd take all 9 of my kids thereWheelchair accessibility: Yes.. this place has room and accessibility to get around“
“Long waits whether eating indoors or drive thru. Staff seemed annoyed when a customer approached the counter to order instead of using the kiosk screen. Maybe because the only cashier had to run both counter and drive thru registers. Did seem like it had good teamwork as I saw several employees working the food side and maintaining the dining area.“
“A majority of the employees that work at this location are very rude and don't know how to use manners. Even when customers initiate the manners! There is one lovely lady who usually works in the drive-through, sweet as can be! An older lady may be my mothers generation. I'll have to get her name the next time I go. Anyways ... I promise, I just love this lady! She kindly put it, but she too knows most of the other employees are rude. She is actually quite funny about it. She makes my day when I see her!“
“I ask for three(3) cheeseburgers and a large frie. Employee kept saying, what? He finally said, 'oh you want 3 cheeseburgers. I thought you wanted 'free' cheeseburgers.I asked for freshly made and he immediately filled my order. Two cheeseburgers were fairly fresh and the third one was so old that it had turned black on the outer edge.I'm not impressed!“
“The food was OK. It just had a little bit a burnt fries, but it was OKKid-friendliness: The kids love some McDonald’s. It’s easy to order you can order for more than one person without spending over $40 is like no eat all you don’t have to make sure that they eat every 10 minutes.“
“I always came to this Mcdonald’s during my breaks from school. John, I think his name was.. He’s one of the employees who usually hands out the receipts. He is SO friendly and always wishes me & my friends a good day! I am now graduating and will miss seeing his face during our breaks! Thank you for all you’ve done!“
“Always clean in there if they've got enough workers or not. The only thing I don't really like about majority of the McDonald's now is they expect you to use the kiosk for EVERYTHING. I'm not about to spend 10mins ordering a large drink just to have to turn around and flag a worker down to tell them I've ordered it. That's junky. I believe it's one of the things that's starting to make fast food slow. On top of that I was on a time limit waiting for the bus, ain't no way I was gon waste ten minutes at a kiosk. Ring me in real quick,lemme swipe and be out. I do however believe they are definitely needed for super large orders. No employee should have to push all that in them read it back and take the risk of getting yelled at all because a MFKA wasn't paying attention. Let them mess their own stuff up. Also, y'all need to add a side of Mac sauce to the menu cause that's the only way I can eat the fries. Plz and thank you. STAY GREAT“
“Loved everything tried that new (quote me if I'm wrong people) cheddar jalapeno bacon double quarter pounder with cheese??Holyshit whoever came up with that name with the abbreviation should get a freaking raise whoever made the sandwich needs a promotion ... Look I can't recommend you to try it down below because of course it's not listed of course but go f****** try it“
“The first time I had to wait for a meal and it was so worth it because everything was cooked and delicious it was ?️hot ? I really enjoyed my meal they are finally getting it I rather wait and get quality food. This is unbelievable ?“
“This is a very busy McDonald's. And I was extremely surprised at how nice the employees were. Usually when a restaurant is very busy the employees are stressed I get that. But not here. The employees keep this restaurant very clean as well. For that thank you. The food here is always fresh and hot. And it tastes good.“
“Best McDonalds food and service I've had in years! Management needs to come to Ft. Wayne, IN and show the employees and management how it's done. Food was hot, sandwiches were properly made and not falling apart or sliding around, sandwich wrappers weren't covered in grease and most importantly we asked for no cheese on one of the sandwiches for allergy reasons and it was made correctly.“
“As of May 2022, you have to use the kiosk to place your order. Then your # gets announced for pick up.I ordered and less then 10mins my food was ready. This may be trending for some businesses now as well due to the struggle of hiring and trying to keep employees.“
“OMG today my sausage egg McMuffin hash own and coffee were perfect my food was delicious and the coffee was soooooo good, thanks for making my morning start off with a smile .Great staff and speakers were clear and the lot was nice and clean.keep up the good work ❤️“
“I was very impressed today with my drive thru experience. You are greeted by a smiling face when you pay. The employees were very happy and polite. My dog will throw a fit for the French fries. In my order the French fries were hot. They have been cold in the past, my 1/2 cut tea was just right. Normally they have it as 3/4 sweet tea instead of the way I like it. They had your to you quickly. Just wanted to say thank you for making me smile on a horrible day. Keep up the great work.“
“Had left wallet at home. Oops. The McDonald's app let us order before getting to the drive through and pre installed apps let us pay through the McD's app. The order box they verified name and ID # assigned our order. The window they handed us order and as we left eating rejoiced we could eat without a wallet, money cards or cash.“
“LOVE THE CARMEL FRAPPES CANT LIVE WITHOUT THEM LOL JK BUT I Shouldn't but I'm Still giving 5 stars only cause there is this one man who works there that let me kids use all there Halloween coupons because they was bout to expired but when I had to come in after going tru drive tru and they didn't give me my Carmel frappes or my kids small drinks and tryed to say she gave them all to me already when her boss walked back there to second window and all my drinks where sitting there still and she didn't even apologize for saying she handed them to me at the window already and wasn't gonna give me other drinks cause she was 100% positive she already handed me drinks I never even got to touch or see her boss showed her where they were and she said not possible . Longs day happen I understand but don't take it out on me or other customers if I have any other problems I'll be switching to a different one in the areaKid-friendliness: It's McDonald's lol of course it's kidf friendly all thought all the locations should have a play zone the big tunnels in them ! Kids love to play and u would get a lot more customers daily if u still had the actual physical play zones instead of these ones with the computer games and projectors . Go back to the old days when they had play places please I got kids begging me everyday but there's not one close to ur with a play placeWheelchair accessibility: Yes very“
“Even though I order on the app in the morning for pick up, I still have to wait like 5-10 minutes while they're getting it ready for me. I always go in to pick up my order at the counter, and twice it hasn't been ready. Other than the wait, the food is good, not great, and the prices are good. I appreciate the coupons in the app. There are very often BOGO deals in there and it helps keep the budget down.“
“Besides them getting my order wrong because they didn't pay attention because they were busy talking to each other when I got my food . I clearly asked for 6 salts . The girl handed me the bag I thought she was getting the salt I asked for . No she was busy talking I yelled Hello she opened the window again & got rude with me like I was bothering her & she rolled her eyes . Why is she the one working the window ? When I was a teenager & worked at another MCDONALD'S I talked & had fun with my coworkers but we all took pride in paying attention to their order & making sure it was correct . Were there orders that got mixed up & wrong . Yes but we didn't roll our eyes & say smart mouth stuff to the customers at all . Totally horrible lil blonde girl that needs to be cleaning trays & the dining room . Or get a line of work that doesn't deal with the public .SincerelyR . Scott“
“I LOVE BEING ABLE TO GO INTO A PLACE AFTER NOT BEING I TOWN FOR TWO YEARS & STILL SEE FAMILIAR FACES WITH SMILES ON THEMOH & IF YOU WANT MCDONALD'S LATE AT NIGHT THROUGH THE DRIVE THROUGH THEY ARE USUALLY VERY BUSYJUST PLEASE BE PATIENT WITH THEM AT NIGHT PLEASECUZ PLACES OPEN LATE AT NIGHT IS RARE HERE IN INDY“
“I have always thought that the I65 and SR44 in Franklin was the best McDonalds in the South Marion County/ Johnson County area but, my experience today might make me rethink that. The staff was extremely kind and helpful. I have always had good service and decent food. Some employees even showed exemplary courtesy and service. Thank you and keep up the good work!Kid-friendliness: Great place for the kids“
“After having a horrible experience at the S keystone location I came to this one and had a wonderful one thanks to the employee Josh who was an absolute doll and was very kind and respectful! This is the McDonald’s closest to my home & happy to say I will be visiting here more often. THANKS JOSH! ❤️ you have no clue how far your kindness went with the experience I just had.“
“I went here for a home care client because they wanted a Big Mac, a large fry and an unsweetened tea which I would get it unsweetened tea. But today I did not get anything from this location of McDonald's and I've neverate a big mac. But here they're awesome. Service is always great. I do get coffee here sometimes. Never that I actually did before someone else mentioning it. But it actually is pretty good for coffee on the go kind of thing and it's always fast and friendly service. So yeah I guess I've had a good experience but even on behalf of someone else and ordering and picking up for them also having a good experience“
“Ignore all the boomers saying service is bad. I've never had a single issue with this place other than it being slow.And with the way the job market is, you can't blame someone for not being motivated or being understaffed. You're at a McDonald's. Grow up.“
“There is a Manager here named "Nancy," I believe and she is absolutely amazing!! I come late at night and she's always making me laugh..plus my order is right whenever she's there!! I've never had a problem with this “
“I LOVE THIS MCDONALDS!!!! The night crew is the best and I wish I knew their names but the taller black dude and the ginger guy with the beard are the best employees ever. There are more too that I just can’t think of right this second but yeah I appreciate y’all. Also they don’t even hate me for getting fresh fries so thanks yall ?“
“✨I know this location can be kinda problematic BUT Having said that... ✨I'ts tha one I grew up n around with... Thru ups n downs. ain't No Disrespect. $?? Food be right n Environment Safe (IMPD DO??♂️be ?lurkin)✨In the end I charge it to tha GAME n Neva to tha HEART?FACTS All Dayyyy ?“
“Fast and friendly as always.McDonald's would be a hard place to work at yet they still have decent service and prices I like some of these other restaurants that are just rude unsanitary and mean.And that's why McDonald's will continue to flourish while other businesses are barely making it..They were extremely busy still no one was rude and food was made right and some customers were complaining and the guy that was a manager that night still had good spirits and joked with customers and apologized to everyone for there wait.Kid-friendliness: Always very friendly to my son and helps him when they have a specific toy that he wants but I do not ask if they are busy to look but they are always extremely friendly and clean. Thanks McDonald's..We are still lovin it! ?❤️“
“These two right here made my son's day. My Google wallet wasn't working and I was a dollar short and they covered it. He said they made his wish come true cuz he really wanted that kids meal. Thank you ladies and I hope you guys have a great 2024“
“This McDonalds location usually gets the orders right most of the time. I can't speak for their ice cream machine though. It's in a convenient location and easy to get to. The staff typically do well to make sure you're taken care of.Parking: Parking is all around and it's in the same location as a Kroger parking lot adding more spacesKid-friendliness: They have a play place hereWheelchair accessibility: There are ramps at both exits and entrances“
“This place is not where I usually stay, but it happened to be nearby. I placed my McDonald's order through the app and picked it up. I had a small issue while getting my food, but they resolved it. I enjoy using the app because it offers discounts and free food. It's definitely worth a try.Kid-friendliness: This location has a large play area.“
“We went in around 3 so it was busy in the drive thru but they got my mom's sandwich and mine wrong and somehow swapped but backwards? And there was a man in there who was very loud on the phone. And it was pretty busy in the dining area. The food was good and hot and they were very nice.“
“I am shocked at the bad reviews. I came. I was greeted quickly and my order made promptly. The burger was hot and delicious. The restaurant was super clean. I think this is one of the best McDonald’s I have been in. I came at lunch time.“
“Quick stop for an M&M McFlurry. At the window, I was handed an Oreo McFlurry. Young man was very nice . Quickly corrected the order AND gave me the Oreo McFlurry free! Of note, the size of the McFlurry is smaller but the price is the same.“
“Visited around 2pm. Not very busy at this time. New employee at drive thru but they did repeat what we ordered to make sure it was correct.Only complaint was some of the food wasn't fresh but it's expected from fast food. They need to make sure food is always fresh and hot.“
“This location's fountain drink self-serve machine is out of order atm (March 2023); but employees can still get everyone their drinks from behind the counters.$1 large drinks. McDoubles and Sausage McMuffins are both cheap and delicious. And if those increase my chance of heart attack or stroke, then maybe that might put me out of my misery? ???♂️???“
“As a veg head, I don't frequent McDonald's much. But I like their coffee and Egg McMuffin's (minus sausage) once in a while. This location has yet to disappoint me, and at my most recent visit I realized I hadn't written a review for them. The staff here always get my order right and are friendly, both inside and at the drive thru. It never takes more than a couple of minutes to get my order. I feel like the interior of this location has also been remodeled recently, as it has a more modern look to it. The dining area is also cleaner than most fast food spots. Shout out to this Mickey D's; it's a good one!“
“This is the second Indianapolis McDonald's I've been to in the last couple of weeks and I'm here to tell you being from Frankfurt I really appreciate the hustle but the McDonald's in that City puts on and frankly you can tell a difference in the pride they taking their job because our McDonald's here is straight dog water. Good food good service“
“I enjoy coming to my McDonald's . My kiddos and me can eat and they just love the play place!!!Parking: They have the handicap parking right at the door. I never have trouble finding a parking spot, they have a big parking lot.Kid-friendliness: Very kid friendly!!!“
“we went to the drive-through today a quarter pounder and a fish fillet sandwich one medium Dr Pepper, one medium Coke, one medium fry and the first time when we got our fries I’ve been to McDonald’s many times but when we got our cry for the first time today they were not filled up all the way it was filled about halfway, so then when we realized it we went back to the drive-through and asked him for another medium fry and then they filled it all the way“
“The food was hot and fresh even though I was there after dinner hours. While everything went well, it was slow. I got the impression perhaps they didn't have enough staff and the newbies were doing their best. Over all, I would stop again. ?“
“It's in a great location. No other fast food competitors. Sometimes the food can be slow coming out. I wish chicken selects were back because chicken nuggets aren't good. The staff are young and sometimes can miss the mark with their friendliness and attentiveness. I'm sure with good management this one can be like the binford location.Parking: There are plenty of parking spots“
“Good food, polite people, order usually correct, and moves decently fast through drive through. Parking lot is hell. Getting in and out of lot is dangerous and difficult. Not a fast or convenient location.Vegetarian options: Not really any vegetarian items. Most items fried in beef for flavor, e.g., fries.Dietary restrictions: Not really any. Shows calories and fat and a couple lower fat choices...but not really healthy or specific to various restrictions.Parking: Parking is bad. Most people just stop in and take out or go through drive through.Kid-friendliness: Ok. It's not very busy inside.Wheelchair accessibility: Accessible.“
“This location is generally pretty good! Actually the cashier didn't hear one of us order fries ? well when the gentleman brought out food we explained that.tho realized we weren't charged.. he brought us fries no charge! Pretty nice gesture!“