Brandon and Diamond are an asset to the company. I will definitely be back again for their awesome customer service.
ADRIANE Rathburn
Excellent
Atmosphere: 5
Food: 5
Service: 5
PANSY MANGIUM
I did not have to wait in the drive thru for a long time. The food was hot and fresh when I got home.Wheelchair accessibility: Wheelchair are necessary for customers like myself who are not in a wheelchair but have trouble walking.
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Glen Boganwright
Slow service, loud employees, screwing around on job. Every table had stuff on it, dirty floors
I tried to order a three piece all wings as I’ve done multiple times at multiple Popeyes locations in the past but today I was told I cannot get three wings, I then asked if I could have two wings and a breast. I was told yes, I paid and drove off. When I got home I had one wing and one breast….. despite being charged for a three piece. I don’t live in Michigan city so it wasn’t worth calling in and driving back.
Atmosphere: 5
Food: 5
Service: 1
Kevin Bird
Awesome customer service at 12:15 today by your front staff! The young man at the front counter made sure our meal was hot and delivered it with a smile! Great job!
Atmosphere: 5
Food: 4
Service: 5
Tereshia Harper
Give everybody in there a raise. The service was amazing and polite and the cook.... SLAYED MY WINGS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Robert Lonie
If you like Mac and Cheese, don't order that here. I've tried this place twice since they opened. The first time I ordered chicken witha side of macaroni and cheese. I received dry chicken and no macaroni and cheese. The second time, I had a chicken sandwich and a side of macaroni and cheese. I went inside this time, so I would be sure to get everything I paid for. The sandwich was okay, too much breading. The macaroni and cheese was runny and the noodles were mushy.
Atmosphere: 4
Food: 1
Service: 3
Charisse Vance
On our family road trip, we stopped here. We were hesitant, having had bad experiences at several St. Louis locations. This location had some of the best tasting chicken I've had in a while. It was fresh, hot and crispy. My husband and son said the red beans and rice were delicious. We NEVER eat the side dishes from popeye's. On the trip back home we stopped here again.
Recommended dishes: Fried Chicken and Mashed Potatoes and Gravy, Red Beans
michelle stevenson
Was told to pull up & would bring out food. We waited close to 15 mins no one came out went back thru drive thru & they had food but no one set to bring out & order was wrong asked for a 5 pcs Spicy & got 5 tenders. Very poor service.
Atmosphere: 2
Food: 2
Service: 1
Anthony Stumbo
Let me just start off with, I love Popeyes. The food is always solid, but if I’m being honest for some reason the service is often lacking. That is definitely not the case at the Michigan City Indiana location in Franklin St. Brandon absolutely blew me away with his customer service. Like literally fine dining customer service! It was the type of customer service that is rare to find nowadays, and certainly didn’t expect it walking in. It’s nice to see someone taking pride in what they do and to be able to make a customer feel like they are a VIP. Keep up the good work Brandon, very inspiring!! ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Kathy Putz
Phoned and picked up a large order for a home party and from the phone call, to picking it up, BRANDON was #1 in customer service, you could tell he actually cared about the customer. Soo very pleasant and went above and beyond my expectations. The crew all seemed to work diligently under his leadership! The Best experience and I highly recommend visiting this store, and highly recommend a Big raise or promotion for this young man! He is going places for sure?
Atmosphere: 5
Food: 5
Service: 5
Mike O
What can I say about Popeyes I love their chicken sandwiches their sides and those strawberry biscuits. What I absolutely abhor is their service, why are yall so damn slow. I could be the only one in line and still wait 15 mins for a sandwich and a mash potato side I never see them busy so idk.
Brandon and Diamond are an asset to the company. I will definitely be back again for their awesome customer service.
Excellent
Atmosphere: 5
Food: 5
Service: 5
I did not have to wait in the drive thru for a long time. The food was hot and fresh when I got home.Wheelchair accessibility: Wheelchair are necessary for customers like myself who are not in a wheelchair but have trouble walking.
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Slow service, loud employees, screwing around on job. Every table had stuff on it, dirty floors
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Spicy Chicken Sandwich
Always makes the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Sandwich, Chicken Wings
I tried to order a three piece all wings as I’ve done multiple times at multiple Popeyes locations in the past but today I was told I cannot get three wings, I then asked if I could have two wings and a breast. I was told yes, I paid and drove off. When I got home I had one wing and one breast….. despite being charged for a three piece. I don’t live in Michigan city so it wasn’t worth calling in and driving back.
Atmosphere: 5
Food: 5
Service: 1
Awesome customer service at 12:15 today by your front staff! The young man at the front counter made sure our meal was hot and delivered it with a smile! Great job!
Atmosphere: 5
Food: 4
Service: 5
Give everybody in there a raise. The service was amazing and polite and the cook.... SLAYED MY WINGS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
If you like Mac and Cheese, don't order that here. I've tried this place twice since they opened. The first time I ordered chicken witha side of macaroni and cheese. I received dry chicken and no macaroni and cheese. The second time, I had a chicken sandwich and a side of macaroni and cheese. I went inside this time, so I would be sure to get everything I paid for. The sandwich was okay, too much breading. The macaroni and cheese was runny and the noodles were mushy.
Atmosphere: 4
Food: 1
Service: 3
On our family road trip, we stopped here. We were hesitant, having had bad experiences at several St. Louis locations. This location had some of the best tasting chicken I've had in a while. It was fresh, hot and crispy. My husband and son said the red beans and rice were delicious. We NEVER eat the side dishes from popeye's. On the trip back home we stopped here again.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was great. Very helpful and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken and Mashed Potatoes and Gravy, Red Beans
Was told to pull up & would bring out food. We waited close to 15 mins no one came out went back thru drive thru & they had food but no one set to bring out & order was wrong asked for a 5 pcs Spicy & got 5 tenders. Very poor service.
Atmosphere: 2
Food: 2
Service: 1
Let me just start off with, I love Popeyes. The food is always solid, but if I’m being honest for some reason the service is often lacking. That is definitely not the case at the Michigan City Indiana location in Franklin St. Brandon absolutely blew me away with his customer service. Like literally fine dining customer service! It was the type of customer service that is rare to find nowadays, and certainly didn’t expect it walking in. It’s nice to see someone taking pride in what they do and to be able to make a customer feel like they are a VIP. Keep up the good work Brandon, very inspiring!! ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Phoned and picked up a large order for a home party and from the phone call, to picking it up, BRANDON was #1 in customer service, you could tell he actually cared about the customer. Soo very pleasant and went above and beyond my expectations. The crew all seemed to work diligently under his leadership! The Best experience and I highly recommend visiting this store, and highly recommend a Big raise or promotion for this young man! He is going places for sure?
Atmosphere: 5
Food: 5
Service: 5
What can I say about Popeyes I love their chicken sandwiches their sides and those strawberry biscuits. What I absolutely abhor is their service, why are yall so damn slow. I could be the only one in line and still wait 15 mins for a sandwich and a mash potato side I never see them busy so idk.
Atmosphere: 3
Food: 5
Service: 1