The Cup

1606 W University Ave, Muncie
(765) 216-7790

Recent Reviews

Aly R.

If I could give ZERO STARS I would. food is bland and overpriced. coffee is always burnt and bitter and also overpriced. The art and music are cool but the people who work there are total nightmares. Idk if they weren't hugged enough as kids but the bald guy and mustache guy are especially heartless and immature and should not be working with people at all... if they put as much effort into going to therapy as they do being sh*tty humans, maybe they would deserve to keep this business. Trust me - GO ANYWHERE ELSE!!

Kat Razo

My girlfriend and I have only been there twice so far, but it was nothing short of marvelous both times. The first time we tried their coffee and loved it, and then just this morning we got bagel sandwiches which were delicious. Their menu is innovative, their pastries have a rotating stock, the associates are nice (if not a little aloof at times), and I absolutely love the atmosphere.Vegetarian options: They have several vegetarian (and a few vegan) options for sandwiches, paninis, and breakfasts. They also have milk alternatives like oat milk. As long as you're not picky, the food is still delicious without meat on it ?

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Breakfast Sandwich, Dirty Hippie with Vanilla and Oatmilk Coffee

Sadie Amber

The cup is such a good local coffee shop I love having it in the Village, However my drink was lukewarm when I received it, it was still delicious though!

Atmosphere: 5

Food: 4

Service: 5

Shannon F.

Now to be clear I only got black coffee. I am a coffee snob for sure. I was nervous because it was late in the afternoon and the coffee was already made a ready to serve. The girl at the counter was so nice. I went ahead and tried the coffee and it was fantastic! I was super pleased!! It's a quiet little spot with super nice staff!!

sketchyjargan

The shop itself is gorgeous on the inside, very pleasing, and the coffee was decent. However, whoever that male employee is so condescending and unnecessarily rude. Coffee is not good enough to justify having to interact with these people.

Atmosphere: 4

Food: 2

My Thoughts On Blank

The black coffe was bitter, exactly how I love it. Croissant was hot and fresh. Blueberry muffin was to die for. Definitely going to be a regular

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich

Grace P.

usually good food ! One time I requested to get three things off of my bagel sandwich and I was made fun of in front of the other customers in line by the man who I think is the manager. My sandwich still had four items on it, so it was less work for them to do?? so I don't know why they roasted me for that. Very rude

Ellis

I don’t drink coffee but the chai latte here is excellent. I also love the dining room’s atmosphere and all the fun art there.But do NOT go here for the food. Their food is extremely unimpressive. I also found their sandwich menu to be visually difficult to read and overwhelming; I almost immediately gave up on reading it, ordered something that seemed vegetarian by the name, and ended up *hating* it because it had mostly peppers on it. I get that they wanted to be cute and make their menu look like the food item it’s describing, but it makes some of the words extremely small and hard to read.Also the person taking our order seemed like they did *not* want to be there, but also that’s understandable because it was 7pm and it looked like they were the only person working—in charge of orders, drinks, and food. Seems, again, quite overwhelming!I may return here for an occasional drink, but I’m not getting their food again.

G S

They were a bit short staffed so it was a bit of a wait. My tea was hot and delicious though and there were lots of indoor and outdoor seating.

Nick

Terrific spot to catch breakfast and a cuppa coffee. Love the patio, and it's dog-friendly.

Atmosphere: 5

Food: 5

Service: 5

K

I don’t drink coffee but the chai latte here is excellent. I also love the dining room’s atmosphere and all the fun art there.But do NOT go here for the food. Their food is extremely unimpressive. I also found their sandwich menu to be visually difficult to read and overwhelming; I almost immediately gave up on reading it, ordered something that seemed vegetarian by the name, and ended up *hating* it because it had mostly peppers on it. I get that they wanted to be cute and make their menu look like the food item it’s describing, but it makes some of the words extremely small and hard to read.Also the person taking our order seemed like they did *not* want to be there, but also that’s understandable because it was 7pm and it looked like they were the only person working—in charge of orders, drinks, and food. Seems, again, quite overwhelming!I may return here for an occasional drink, but I’m not getting their food again.

Jacob Alge

The artwork and work area are super cool, and the coffee drinks and food are tasty. But this place is awfully overpriced, even relative to other coffee shops that are already overpriced. My latte at most coffee shops comes out to around $6-7, whereas at the Cup it's over $11, and the size is not any larger.

Atmosphere: 4

Food: 2

Service: 1

Brock French

First time my wife, son, and myself went we went during breakfast, the ladies had a bit of an attitude it seemed but I could understand cuz it was early and when I graduated from BSU I didn’t wanna be up early either during that time on a Saturday morning. I brushed it off cuz they were decent. Our second trip today (morning), we had coffee from our local favorite place in Yorktown, drove into BSU to get (not that great) breakfast from the Cup, we all three went in, after telling them what we wanted (3 food items, 2 smoothies) to go outside and sit before it’s too cold. The guy at the register seemed agitated, the guy cooking then came forward and told us we couldn’t have our coffees, which were new. I asked if we could go outside, he said we’re not allowed on the property with them, I said I’m about to buy 40 dollars worth of food and drinks and I can’t have this coffee? I stated, again, I couldn’t have my coffee. At that point I said cancel my entire order I’m never coming back here.All that being said. I DO NOT do negative review often. I own a business and never want a negative review. However I also make sure my technicians NEVER talk to someone like the employees at this place do, apparently often after reading other people’s comments which were similar. If it were my business I’d do two things, ask them to at least purchase something from the restaurant if we are going to utilize their seating outside (which is understandable to MOST PEOPLE) but telling them it can’t be on the premise is ignorant! Or second, put MASSIVE SIGNS to stop people from bringing anything or sitting in their seats and I would have never came at all. If someone came into my business with another business shirt on I’m not going to kick them out for it. I’ll try to sell them something or convert them to my business.I hope the owner reads this and changes something with his employees and environment. I love local which is why we were going all the way there to support them. BUT NOT AGAIN!

Atmosphere: 1

Food: 1

Service: 1

Mikayla Shaffer

I usually love going to The Cup for the food and atmosphere but I went this morning with a friend to study and since I am on a restrictive diet I brought my own yogurt. I wasn’t even sitting down for 30 seconds before the owner/ manager or whoever he was rushed out to tell me that outside food isn’t allowed anywhere on the property and said “It’s like if I invite you to a dinner party and you bring your own food. That’s rude.” Well I found HIS comment to me to be extremely rude and it made me feel very unwelcome and disappointed since every other time I go there I do purchase a food or drink item, just this one time I want to eat a small cup of yogurt outside I am made to feel unwelcome and like I need to leave.

Atmosphere: 2

Food: 4

Service: 1

Grant Terry

Yea definitely not impressed. Came here with friends unaware the outdoor seating area was the Cup’s and not just public. So after 15 or 20 minutes we were absolutely ripped apart and scolded by one of their employees. Apparently this happens a lot. Soooo maybe don’t ever come here and maybe the Cup should make a better effort to inform their customers and also treat people like decent humans? ? Just a suggestion. But you should probably take it.

Atmosphere: 1

Food: 1

Service: 1

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