Wendy's

3720 Charlestown Rd, New Albany
(812) 948-2332

Recent Reviews

Kelli Metzger

Store gave my order to the wrong driver. When I called in inquiry about a refund the manager was rude, talked over me, and refused to offer a refund. She proceeded to hang up and upon calls back just answered and hung the phone up.

Atmosphere: 1

Food: 1

Service: 1

Vittitoe J.A.

Very good experience.

Atmosphere: 4

Food: 4

Service: 3

Mike Snyder

The past couple of times that I got a Dave's Double hamburger the patties were overcooked to the point that they were somewhat hard, dry and flavorless. I used to really enjoy their burgers and thought that they were tops. Their fries are still good.

Atmosphere: 3

Food: 2

Service: 5

Recommended dishes: French Fries

Alan Dodson

So far this was "The Best" experience at a Wendy's, bar none.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries

Steven C

What happened to fresh and made to order? That’s what made Wendy’s so awesome. You’re telling me you have spicy chicken, you used to server a spicy chicken wrap, but now you can only offer the grilled wrap? We all know that bull junk. Get it together Wendy’s.

Atmosphere: 5

Food: 4

Service: 1

Recommended dishes: French Fries

Lincoln Churlish

As with all fast food these days it is hit or miss. My last visit was a miss. Bad food. Bad service. Bad manager. Just poorly ran. Dave Thomas would've demanded better.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Spicy Chicken Sandwich, Baked Potato

Jesse Gosman

Fast service!

Atmosphere: 5

Food: 5

Service: 5

Amy Ginkins

Too expensive!

Atmosphere: 2

Food: 3

Service: 3

Marcella LaGrange

So slow!, came inside because drive thru busy, not enough staffing, no one in sinc,

Atmosphere: 3

Food: 4

Service: 3

Nicole

Fast and tasty!

Atmosphere: 5

Food: 5

Service: 5

Courtney Downs

The food was great, and the service was pretty good as well. The only issue I have, and it's a pretty big one considering this is a food joint, was that there were flies everywhere in the dining room. Talk about unsanitary conditions. Not to mention they had 3, of what I assume was, dehumidifiers all blaring out into the dining room. Now that part doesn't bother me as much as I fly dropping down on my food here and there. That was truly disgusting. I know even at my house I tend to get a critter here or there from time to time but this is a business and they should be on top of things like this, especially for the amount of flies that were present. Sorry to leave such a sad review I love Wendy's and I hope that they improve from here because I do not wish to stop eating here.

Atmosphere: 1

Food: 4

Service: 5

christy Patterson

Not so bad when they are staffed and the lobby is open. Food always great!

Atmosphere: 5

Food: 5

Service: 4

Terryl Given

The beverage machine was not working. The place overall appeared unkempt. I used to go to Wendy's when I lived in Chicago and it always appeared clean.

Atmosphere: 2

Food: 3

Service: 3

Evgeny Fen

The food was disgusting that we got through delivery last night around 11pm. The Dave's double that I ordered tasted like expired tartar sauce, I knew to spit it out aftet two bites. My partner and I threw it all up almost immediately, there was a disgusting pile of brown vomit in our toilet. Instead of just eating and going to bed, we were met with this experience. The manager this morning told us that their food didn't get us sick and that she didnt care. It should be a felony to tamper with someone's food, there's nothing funny about intentionally making disgusting food because the employees hate their jobs. I will never trust this location again, based on their behavior I wouldnt be surprised if they had roaches/mold. The employees can't handle their easy jobs, put proper unexpired ingredients together and wrap and bag them. There's nothing difficult about your jobs enough to justify making someone sick to their stomach. Will be calling health department because we spent over $30 on two basic meals but what we really paid for is to vomit and have our money stolen.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Dave's Double

Destiny

Ordered off of doordash. Both my partner and I threw up the whole meal within minutes of eating it. Couldn't even get ahold of the store, I would not recommend eating here.. EVER. Update: finally got a hold of the store, manager seemed disoriented like she didn't care. Told me to just call doordash? It is not their fault your workers can't cook a basic burger.

Atmosphere: 1

Food: 1

Service: 1

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