“The older gentleman who has been the nightshift manager for many years is everything for this location at night. I will always come back and have the most respect for him. He has never failed me with service or not good hot food.Kid-friendliness: They always get my daughters mcdoubles PLAIN!“
“They always forget the fruit that accompanies the oatmeal, which is usually offered 24 hours a day at the 24-hour stores, but some people want to be lazy and say that it's only on the breakfast menu, which it is not it is on the menu and all you do is add water mix grab a pack of fruit and throw it in a bag with a spoon. But that just seems too hard for most of the employees to do and understand. And what is it with the napkins it's like the paper that they serve you to wipe your hands comes from their check Please be generous with the napkins people it does not come from your check. I try to order a mocha frappe with caramel drizzle instead of chocolate drizzle. You would think that that would be a possible equal substitute, but no they cannot substitute the drizzle from chocolate to caramel without charging an extra 35 cents which follows my mind why not? I like the mocha frappe because it has more caffeine than the caramel, and I prefer the caramel flavor over the chocolate so I like to get the drizzle of caramel on the chocolate frappe which is going to cost me 35 extra cents. Which blows. Always ask for hot fries cuz they will try to plan off the cold stale ones on you especially late night. Any McDonald's in this town, the one I found to be the best and most accommodating is the one on 47th and Broadway. But the one on hydraulic is not very good especially the women they're terrible servers.Vegetarian options: You could get the oatmeal, may have dairy powder in the package, not sure. The French fries are not cooked with Lard or any oil containing animal fats, as far as I know.“
“Reviewing this mostly as a delivery driver, but I’m sure that means good things about the food.This is far and away the most efficient McDonald’s in town, and they almost always have my order ready before I arrive. The cashiers and runners are friendly and attentive, and make for an easy exchange.Thank you, and keep up the great work! Your managers/ employees deserve a raise!“
“Your average MacDonalds, fast foods common denominator. At least it's above average for Wichita, fast service fresh fries what more could you want. It is on Broadway the cesspit of Wichita watch out for the homeless, they will break into your car if you are not “
“Took daughter to get a frozen drink to beat the heat... I will not eat mc donalds after 3 French fries and throwing up after gastric bypass surgery im done eating mc donalds. No healthy options that are low fat low sugar options.... so I'm ? plus can not have bread.. its ok im good knowing mc donalds will never be an option for me.“
“Depending on the time of day your service can be great or good and the other time in day can be okayParking: Parking is right outside the door most the time plenty of parking spots.Kid-friendliness: They are coming with new toys for the kids meals and they are going to be collectables and some are on eBay already to sell.Wheelchair accessibility: Very wheelchair friendly they have the first few spots to park that are handicap and have table inside that are lowered and have a spot for wheelchairs.“
“I had the most horrible experience at a McDonald’s that anyone could ever have. A young gal was rude, and disrespectful, and unprofessional, and immature and a horrible mouthy attitude. I only ordered a Diet Coke and was there probably 10 minutes arguing with somebody who refused to give me a manager, so then I finally asked for a district managers phone number and she said the district manager was her sister, so she would not be in trouble. She said a few very mean and unprofessional things to me and I told her that she had a horrible attitude and was a real b….. never ever have I ever had such a terrible bad customer service in poor management and staff. Another gal had walked up who said she was a manager and I told her that she couldn’t allow this girl to be talking to me that way, but she did absolutely nothing. It all started because I had mention there’s a guy taking my order was mumbling and that I could hardly understand what he was asking me and thought it might help him for somebody to tell him he need to slow down and quit mumbling. Anyway, it was one of the worst experiences I’ve had and it was at 1421 Northwest St. in Wichita. Lots of people complain about the place and now I know why! Don’t plan to go there again.“
“the employee lilly stofer gave me great customer service and is very nice and respectful Everybody was really nice and my food was done super fast and it was really fresh I love going to this McDonald’sPreviously when I went in this store they always messed up something, even how to say the name of the sandwich, aka Filet-O-Fish pronounced "fill-it." But this time there was an all new staff and everything turned out perfect!What can be said about McDonald's that everyone doesn't already know? It's not going to be gourmet food, but it will never be bad. It will be exactly like it was the last time you had it. Wherever in the world you had it. Whether it's been a week or decades, the food has remained the same since 1948. You would have to be over 75 years old to even remember a time when McDonald's wasn't the standard by which all other fast food is measured. I'll be honest, McDonald's isn't my favorite, but I still eat here often enough. There is something comforting and almost nostalgic about stopping by a familiar place and eating familiar food. Pro tip: Download the mobile app. There are always deals and free food offerings“
“Poor young man who brought my food out to me tonight had the bag tear on him and all of my food went onto the ground.I hope you know I appreciate you and although it wasn't necessary, thank you for the apology ice cream. Great service, thank you ?“
“So we actually live by the mcdonalds on webb. They were awful. They supposedly refunded my card which i never got. Food never fresh. However this mcdonalds is wonderful! Always fresh food. Great managemnet and staff! If youre going to a mcdonalds in wichita e kellogg is the one to go to!“
“I know I never want their fries again ate 3 with in 1 mile I rolled down window threw up gastric bypass no go...my body did its job...hated the grease and fat so yeah I'm suprised the cheese burger I had stayed down honestly. I am not able to eat bread the bun so I fold hamburger like a taco and eat it....it was ok .... lots of learning what's ok and not ok anymore but glad my body said no to fries.... im good ? had mango pinapple smoothie it was good stayed well for me not sure what sugar content was probably sky high but they don't show you g sugar or protein or fat on it all....unfortunately to keep with my diet.... but it was ok there was a wait to order food though. Lactose intolerant can not have their icecream its real milk... I do know that as I suffer from that too...“
“We popped in during the morning rush while passing through for some apple pies for breakfast, they were fresh and warm. Thanks!!Vegetarian options: The fries don't contain meat but I think it has the grease in it, they might have a salad? I know for sure the apple pies are safe for VEGANS“
“I took my children to McDonald's today for St. Patrick's day Shamrock Shakes and some playplace fun. One of the workers, Jocelyn, was so nice and was in the process of bringing our food out to us. I was actually on my way to the bathroom and met her at the door of the play area. I went to grab the tray from her, and being the fumble-fingers that I am, SPILLED THE LARGEST ONE OF THE SHAKES EVERYWHERE! It was a terrible mess. Jocelyn was super sweet about the whole deal, smiled, and told me not to worry about the mess. She even compted us a new shake! Thank you, Jocelyn. You made an embarrassing situation totally tolerable.“
“Stephanie was awesome. She needs to be the training manager. There was a misunderstanding from the girl at the front on my order, asked for a spicy mccrispy meal and she couldn't make it a meal. Come to find out she was trying to make the hot n spicy McChicken a meal. Stephanie corrected everything with no hesitation and was super polite. Bag came out with the McChicken still and she handled it like a gangster and bagged up the correct sandwich and apologized profusely but with a big smile the whole time. It's not easy dealing with young kids being a manager but she killed it and kept here composure. Will definitely keep coming back to this McDonald's if she's around.“
“Changing my review to 5 stars service is top notch food is really fresh hot and wonderful resteraunt inside is very clean bathrooms were clean and thank you for fixing the big hole between the resteraunt and car wash. I am sure lane enterprise has put a new manager in place. I can sure tell a difference. Thank you for being AWSOME.“
“Employees are super friendly and hardworking. Most mornings even if it's busy I get thru the drive thru really fast. It's faster if you use the mobile app and you earn points for free food down the road. But it's McDonalds, expectations are everything, it's not going to be luxurious “
“I had my autistic grandson with me and he was having a meltdown in the store and acting up and I was having trouble with the cashier understanding my order The manager La Quinta stepped in she was able to get my order right she recognized I was having a really bad day and having a hard time with my grandson , she was so kind so calm and so considerate of my needs and she paid for my meal, I was having an awful day it was my grandson's birthday nobody showed up for the party and he was having a meltdown because of his ASD he was over stimulated it was just an awful day for me and she really turned my day around and she bought our food out to us when it was ready , she has the kindest heart of anybody I have met in a long time and it really helped me to get my grandson calm down where he could eat his food without being over stimulated. I am very thankful for her and I very much appreciate her help she is the best manager in a restaurant I have ever met and I want to say thank you to La Quinta for her help , she definitely deserves a raise. I absolutely could not believe how patient and kind she was thank you!“
“I’m a teacher and picked up good for my kids for a celebration they earned. It was a big order with several individual orders. The staff were very friendly and helpful and did a great job helping us organize a challenging order! I really appreciated them and their efforts!❤️“
“I am a nurse; my shift starts at 5am. Lately I have been going to this McDonalds around 430am-ish to get my iced coffee and hash brown and biscuit. The morning crew at this time are ROCKSTARS! They are so nice, polite, and get my order done in a timely manner. My iced coffee is always on point and my food is always fresh. They are truly amazing. I won't go to any other McDonalds in the morning. Highly recommend this McDonalds for THE EARLY EARLY MORNING CREW. 5 stars!“
“These people were so sweet, they were very helpful and made sure we were helped. One lady told my boyfriend they were out of McRibs, she found one last one and decided to give it to us for no charge because we had already bought our food and didn’t want him to go through the hassle. Then I came up after 5 mins and asked for a large fry and got it for free, I think it has to do with us being nice, with respect and niceness comes respect and reward. These people are always helpful and I love coming to this McDonald’s. And for a McDonalds the food here was FANTASTIC ♥️♥️“
“Great place to stop. The restaurant was clean. We were able to enjoy the kids play area "The Gym". This was a great place to unwind and allow my child to play and run off some energy as we traveled through. Conveniently located near Sam's club and other major stores.Parking: Open parking lot. Entrances on both sides of building near street.Kid-friendliness: Has a play area! Many high chairs located in the kids area I recall seeing at least 4, plus a few more in the front. Very large table in kids area, lots of tables and chairs for the guests.Wheelchair accessibility: Very accessible for wheel chair individuals. Accommodations for wheelchairs at tables. Play area has wide entry where an adult can assist, wheelchair will not be able to be used on the play area itself.“
“I came in with my kids and niece for lunch around 130 pm, we got all the food we ordered and one of my daughters got a couple bites in her burger and realized there was onions on it (ordered ketchup only) so she said how she didn’t want it and I went on a little rant about how this has been a major problem for me lately with the McDonald’s on Pawnee & Seneca (closer to where I live) I always find onions on my burger after specifically askingnot to have any. Anyways a employee was real quick to help after overhearing me be a little b!tchy about it. I just wanted to say I’m real appreciative for her to help so fast like that even though I was complaining to my table! Thank you! ?“
“This McDonald's has improved itself. Employees sound genuinely nice. The food taste better. I have noticed that food does not come out lukewarm I think this McDonald has improved for the best. Drive thru is faster, in my experience. Makes me think they found better management to see through its flaws.“
“Why doesn't McD fix their app? If you choose a deal or reward item but then change your mind, the app makes you wait 15 minutes before using the app again even though you didn't purchase anything. Come on now, in 2024, that's the best computer technology available? This is frustrating, and I can't see why this issue hasn't already been addressed and fixed to promote customer satisfaction!“