McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1001 Brandy Ln, Richmond
(859) 623-1210
Take-Out/Delivery Options
Customers' Favorites
McDonald's Reviews
It's hit or miss with the drive though. The last couple of times I have been there, I have had issues. Either my good was wrong or the food was cold. I gave them 3 stars because prior to these last couple visits I rarely had issues.
It is almost always busy and a wait can be expected at most times of the day. The service and speed has improved in recent months as well as order accuracy for the most part. I go here multiple times in a week and will consider a higher ranking if service continues to improve.
Ratings
Hours
Monday | 5AM - 10PM |
Tuesday | 5AM - 10PM |
Wednesday | 5AM - 10PM |
Thursday | 5AM - 10PM |
Friday | 5AM - 10PM |
Saturday | 5AM - 10PM |
Sunday | 5AM - 10PM |
I went through this morning to get my daughter and I pancakes and a steak, egg and cheese bagel. Once we got home, I noticed that I didn't have the bagel. I know I should have checked and that it was on me, but when I called Lori, the manager, she had me come back and made it right. She was so sweet and didn't ask any questions, she just made it right. That is true customer service!!