facebook instagram facebook instagram

McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
1001 Brandy Ln, Richmond
(859) 623-1210

Take-Out/Delivery Options

Customers' Favorites

McDonald's Reviews

2.2 (94)

I went through this morning to get my daughter and I pancakes and a steak, egg and cheese bagel. Once we got home, I noticed that I didn't have the bagel. I know I should have checked and that it was on me, but when I called Lori, the manager, she had me come back and made it right. She was so sweet and didn't ask any questions, she just made it right. That is true customer service!!

It's hit or miss with the drive though. The last couple of times I have been there, I have had issues. Either my good was wrong or the food was cold. I gave them 3 stars because prior to these last couple visits I rarely had issues.

It is almost always busy and a wait can be expected at most times of the day. The service and speed has improved in recent months as well as order accuracy for the most part. I go here multiple times in a week and will consider a higher ranking if service continues to improve.

More Reviews(278)

Ratings

View all photos

Hours

Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM
Updated on: