It’s my 1st year anniversary and I was really excited to get a cake for me and my husband before he woke up. I wanted something simple with just Happy Anniversary on it. First problem Anniversary is spelled wrong but I understand mistakes happen. It’s going to get eaten anyway. Second I just felt like I was rushed to decide what I wanted and to hurry and pay. I didn’t want to make a big deal while I was there, but I won’t be back.
Monique Johnson
My daughter order my grandson birthday cake and I must say that was most delicious cake I ever tasted thanks to my niece who told us about creative cake.I just wish that they would ship cake off because I would order a cake from them on a regular basis. But through it all I'm very impressed with they service.Please consider to shipping cakes off for people like me because I live in another state and I love the cakes.
Bentley Barz
Lady had a bad attitude, never asked what I wanted my daughters birthday cake to say took for another associate to ask me, then they put Happy Birthday on the board of the cake.. which was never explained to me. After rudely saying they only take cash. Every ghetto white establishment that act like black people cant afford these high bakery prices.
Chelsea T
So bad. I was going to order a cake but thank God I tried out some cupcakes first because a cake would have been the worst decision. Cupcakes were awful. Bad texture and not a rich, smooth buttercream frosting that I was hoping for. Extremely sugary frosting with so much sugar that it isn’t even blended smooth. Never ever again.
R A.
The Best & Freshest. My family has been going here since the late 80's all of the wedding & birthday cakes have been from here. We have never been disappointed.
Lynn Willis
If I could give a negative star, I would. The customer service is awful. I went a year ago with my aunt and felt discrimination. I didn't say anything because I was not spending my money. I went back this year to get cake for mom because cake was delicious, and I believe in 2nd chances. Didn't know exactly what size cake I needed but knew how many I needed to serve. There was a lady in front of me making an order. I heard her say 30 people, which made me focus on the size of cake. She was quoted a price of $53. Now it's my turn to order. I asked for the same size cake. Same flavor, different filling. No extravagant decorations. I was quoted $67. When asked why my price was different, I was told that I the other lady wasn't told $53. The price is $67. The other lady was Caucasian. I would have rather the salesperson tell me that the lady had a coupon or a discount of some sort than to tell me I heard incorrectly. They will never get any of my service, and if I can help i, no one i know will spend money there either.
Shar
I've always ordered my special occasion cakes from Creative Cakes and have been satisfied with every cake. Their cakes are always fresh and decorated nicely. I've been ordering cakes from them since 1986.
Sydney M.
Called to order a couple of cakes for a birthday party. The lady who answered the phone was extremely rude. I could not even finish a sentence. Take your money to more kind people. This business clearly hires hateful people who will more than likely spit in your birthday cake.
Mydia Casimier
Creative Cakes are the best in the city but their employees are so rude. Creative Cakes staff have terrible customer service. They don’t know how to talk to people. It appears to be a whole bunch of old women that seems miserable.
Talesha Lewis
To me there's no other, the absolute best cakes around. Almost moist, fresh and full of flavor!!
Picked up the cake Thursday for a Saturday celebration. Omg! This cake is so fresh and so tasty. People asked for a ‘go’ piece it was that good. Thank you. And decorated beautifully!
Melvis Medina
WORST EXPERIENCE EVER WITH A CAKE! , SUPER DRY AND OLD CAKE (It was literally like magnetic sand). I bought a cake right before they closed, A lady offered me a cake that someone “just canceled “, She got it “fresh” from the back.It was embarrassing bringing a bad and old cake to my Family.I brought the cake back and told the lady to try it in front of me, and she just asked if I wanted my money back .
Tina P.
Staff is rude. Ordered Astros cake. Specifically asked for navy blue. When I went to pick it up it was a bluish gray. Was told well we aren't going to fix it. Do you want it or not. Never again! For $119 they should have made the cake I requested.
Jovan W.
I called the store on a Friday, to see if they still offered already-made cakes because I knew it was gonna be last minute to order one. Never on the phone did the rude lady states that the store only accepts cash payments. I get to the store at 8 am right when they open, only to see a million and one signs hanging on the door. When I spoke to the owner of course she had given that we are busy bull crap and she rushed me off. If I didn't need that cake for my sister's birthday I would have left. Do yourself a favor and find a bakery that cares about its customers. Because this one don't at least not their black ones
Wacanda Keisler
Thank you for the beautiful cake. Can’t wait to try it tomorrow for our 50th birthday party! The only thing I didn’t like is you need to have more cake flavor variety, but the cake is beautiful
It’s my 1st year anniversary and I was really excited to get a cake for me and my husband before he woke up. I wanted something simple with just Happy Anniversary on it. First problem Anniversary is spelled wrong but I understand mistakes happen. It’s going to get eaten anyway. Second I just felt like I was rushed to decide what I wanted and to hurry and pay. I didn’t want to make a big deal while I was there, but I won’t be back.
My daughter order my grandson birthday cake and I must say that was most delicious cake I ever tasted thanks to my niece who told us about creative cake.I just wish that they would ship cake off because I would order a cake from them on a regular basis. But through it all I'm very impressed with they service.Please consider to shipping cakes off for people like me because I live in another state and I love the cakes.
Lady had a bad attitude, never asked what I wanted my daughters birthday cake to say took for another associate to ask me, then they put Happy Birthday on the board of the cake.. which was never explained to me. After rudely saying they only take cash. Every ghetto white establishment that act like black people cant afford these high bakery prices.
So bad. I was going to order a cake but thank God I tried out some cupcakes first because a cake would have been the worst decision. Cupcakes were awful. Bad texture and not a rich, smooth buttercream frosting that I was hoping for. Extremely sugary frosting with so much sugar that it isn’t even blended smooth. Never ever again.
The Best & Freshest. My family has been going here since the late 80's all of the wedding & birthday cakes have been from here. We have never been disappointed.
If I could give a negative star, I would. The customer service is awful. I went a year ago with my aunt and felt discrimination. I didn't say anything because I was not spending my money. I went back this year to get cake for mom because cake was delicious, and I believe in 2nd chances. Didn't know exactly what size cake I needed but knew how many I needed to serve. There was a lady in front of me making an order. I heard her say 30 people, which made me focus on the size of cake. She was quoted a price of $53. Now it's my turn to order. I asked for the same size cake. Same flavor, different filling. No extravagant decorations. I was quoted $67. When asked why my price was different, I was told that I the other lady wasn't told $53. The price is $67. The other lady was Caucasian. I would have rather the salesperson tell me that the lady had a coupon or a discount of some sort than to tell me I heard incorrectly. They will never get any of my service, and if I can help i, no one i know will spend money there either.
I've always ordered my special occasion cakes from Creative Cakes and have been satisfied with every cake. Their cakes are always fresh and decorated nicely. I've been ordering cakes from them since 1986.
Called to order a couple of cakes for a birthday party. The lady who answered the phone was extremely rude. I could not even finish a sentence. Take your money to more kind people. This business clearly hires hateful people who will more than likely spit in your birthday cake.
Creative Cakes are the best in the city but their employees are so rude. Creative Cakes staff have terrible customer service. They don’t know how to talk to people. It appears to be a whole bunch of old women that seems miserable.
To me there's no other, the absolute best cakes around. Almost moist, fresh and full of flavor!!
Restaurantji Recommends
Picked up the cake Thursday for a Saturday celebration. Omg! This cake is so fresh and so tasty. People asked for a ‘go’ piece it was that good. Thank you. And decorated beautifully!
WORST EXPERIENCE EVER WITH A CAKE! , SUPER DRY AND OLD CAKE (It was literally like magnetic sand). I bought a cake right before they closed, A lady offered me a cake that someone “just canceled “, She got it “fresh” from the back.It was embarrassing bringing a bad and old cake to my Family.I brought the cake back and told the lady to try it in front of me, and she just asked if I wanted my money back .
Staff is rude. Ordered Astros cake. Specifically asked for navy blue. When I went to pick it up it was a bluish gray. Was told well we aren't going to fix it. Do you want it or not. Never again! For $119 they should have made the cake I requested.
I called the store on a Friday, to see if they still offered already-made cakes because I knew it was gonna be last minute to order one. Never on the phone did the rude lady states that the store only accepts cash payments. I get to the store at 8 am right when they open, only to see a million and one signs hanging on the door. When I spoke to the owner of course she had given that we are busy bull crap and she rushed me off. If I didn't need that cake for my sister's birthday I would have left. Do yourself a favor and find a bakery that cares about its customers. Because this one don't at least not their black ones
Thank you for the beautiful cake. Can’t wait to try it tomorrow for our 50th birthday party! The only thing I didn’t like is you need to have more cake flavor variety, but the cake is beautiful