We always try to stop at O’Charley’s when passing through Lake Charles. This time our waitress Chloey G made the experience even nicer. Her demeanor was so inviting and friendly. I had the bbq pork chop and ribs, with smashed potatoes and grilled corn. The bbq was a dry rub with the perfect amount of spice. The seasonal grilled corn with garlic butter was too die for! So delicious. The smashed potatoes were not served with gravy, but Chloey hooked me up with some. My husband had the balsamic chicken breast and my granddaughter had the grilled cheese with broccoli. The fresh buns, as always, we’re served warm and fresh.
Mackenzie Breaux
Stopped here for lunch today and walked away with a smile! The service was outstanding, very friendly management! I got the pecan crusted chicken salad and my husband got the bacon cheeseburger. Though my husband said his burger was a little tough the taste was great, everything else: perfect! I would love to see more of these around the state!
Jumbo Brigante
So it was our 1st time here took our my whole family. It was between here and Texas Roadhouse but we know how Roadhouse taste so we chose here to give it a shot.. long story short. The server was nice but she did take a while to check up on us.Food on the other hand was not good. My ribs and baked potato was cold.. the steak was chewy. The corn was ok. Didn't know was going to be upcharged for corn and baked potato as my 2 sides.. wife's Cajun pasta was not good at all tasted like rubbery noodles.. and my kiddos chicken tenders where straight from the freezer no type of seasoning or anything..As far as atmosphere i got a Chili's vibe..
Richard Evins
Third week in a row stopping here. The idea was to have a beer and appetizer, but the waitress' sense of urgency had me order an entrée much sooner. Upon request, I ordered the salmon, which arrived before my appetizer and my drink. Salmon was cooked well, despite.I remember when this used to be one of the best spots in town.
Elle L
I've been a fan & supporter of O'Charley's since they first opened in Lake Charles ... during a hurricane! They provided food for Healthcare workers, police, & emergency personnel. Then continued to grill outside as folks made their way back to town. Food is consistent. Lots of good options to select from. Service is good & prices are reasonable.Wheelchair accessibility: Easy to manage in a wheelchair.
Kathy C.
Great food and staff is wonderful! I will go there again before leaving southern Louisiana!
hawk191
Worst experience ever. Arrive at 9 PM and was seated. 9:15 finally come by for drink orders. 10 minutes later drinks arrive. Another 10 minutes before dinner order taken. So 35 minutes and no rolls. They finally came out followed shortly by soup and entrée. If the soup recipe has changed big mistake it was terrible. As we finally start to eat on employee decided it’s time to sweep the floor kicking up dust everywhere. When guest at the next table ask he he could wait til he finished eating he was told no he wanted to get it done so he could leave. Decide to get dessert to go. Carmel pie comes out with No chocolate chips or whipped cream. When we asked the server were told they didn’t do that for to go orders. I have added a picture of the nasty soup.
Evan Lawrence
Couple years ago this was our go to place to eat out.The last 3 times have been a little disappointing but this last time was unacceptable. We ordered a medium rare steak and a well done burger and it said that on the receipt so they got the right info.Both peaces of meat were almost completely raw.burger had so much red juice coming off of it it soaked all the fries.I never ever call and complain but I did and service manager said he has a new cook and can give me a free desert next time I go.$60 worth of food in the trash at 10 at night (we used door dash due to having kids in bed)will not be returning to this place after that.
Mark Higginbotham
The restaurant was dirty. Napkins on the floor. Water in the mens bathroom. No TP in woman’s bathroom. Plates from previous customer left on the table. One bottle of A1 being passed around. I had already decided I wouldn’t be back. I ordered Louisiana steak, cooked medium. Not a good cut of steak. Loaded potato had a glob of yellow stuff representing the cheese. Wife ordered the ribs. They were tough. Overall the food quality is very poor. Then halfway through the meal, I get my salad. Definitely won’t go back.
Erin M.
Stopped in during a road trip as we wanted a sit down meal that wouldn't take too long. Mission accomplished on that part. We were seated and our waitress was super sweet. The place looks a little dingy but a deep clean would solve that. I got a Bahama mama which I didn't really taste alcohol in but it was good. My husband liked his nachos. My combo was ok but my ribs tasted old like they were cooked a couple of days ago.. my tummy also felt that way after a few mins of eating it. I didn't ask for them to be remade bc of time and also if they served that I am sure all of the racks were like that. Big props to our server as she was one of the best people even with the hit/miss food quality.
first i wanna Thank this young lady me and my kids was served by. She told her to call her Glo so that's what we did, she knew my son was having a bad day just by the vibe he gave and she made it her mission to bring a smile on his grave while she was our waitress! i Love her energy and she made sure our needs were made the whole stay there! I highly recommend going to this place more with my family now! Thank you amiss Glo!
Kim Conner
My husband & I sat at a booth in the bar area. The bartender served all of the tables in the area while working the bar as well. I'm not good at remembering names, but it may have been Stephen. (Sorry if that's wrong lol) He was fantastic! He was the most attentive serve we've had in a long time in any of the local restaurants we've eaten at. Our glasses never got empty. Our appetizer & food came out quickly without sitting in the back waiting to be picked up by someone. He was polite & friendly to everyone in his area. The only reason I'm giving my review 4 stars is because my ribs were a bit tougher than I like them. The flavor was good though & as always, I loved the chicken strips.
Ron Sallier
Adam and the other wait staff are friendly. Loaded mash potatoes and honey chicken are da bomb dot com
Bob E
Not a fine dining establishment by far, but great food at a reasonable price. What sets this place apart is the staff. The most fun we had in two days. Tiffany was a jewel to be around. Will definitely come back next time we are in town.
Bradley Drury
We had a wonderful experience this evening. We had walked from our hotel to the restaurant but when it came time to leave it was raining and the staff insisted on driving us back to the hotel. Raychel W, you and your colleague were amazing. Thank you.
We always try to stop at O’Charley’s when passing through Lake Charles. This time our waitress Chloey G made the experience even nicer. Her demeanor was so inviting and friendly. I had the bbq pork chop and ribs, with smashed potatoes and grilled corn. The bbq was a dry rub with the perfect amount of spice. The seasonal grilled corn with garlic butter was too die for! So delicious. The smashed potatoes were not served with gravy, but Chloey hooked me up with some. My husband had the balsamic chicken breast and my granddaughter had the grilled cheese with broccoli. The fresh buns, as always, we’re served warm and fresh.
Stopped here for lunch today and walked away with a smile! The service was outstanding, very friendly management! I got the pecan crusted chicken salad and my husband got the bacon cheeseburger. Though my husband said his burger was a little tough the taste was great, everything else: perfect! I would love to see more of these around the state!
So it was our 1st time here took our my whole family. It was between here and Texas Roadhouse but we know how Roadhouse taste so we chose here to give it a shot.. long story short. The server was nice but she did take a while to check up on us.Food on the other hand was not good. My ribs and baked potato was cold.. the steak was chewy. The corn was ok. Didn't know was going to be upcharged for corn and baked potato as my 2 sides.. wife's Cajun pasta was not good at all tasted like rubbery noodles.. and my kiddos chicken tenders where straight from the freezer no type of seasoning or anything..As far as atmosphere i got a Chili's vibe..
Third week in a row stopping here. The idea was to have a beer and appetizer, but the waitress' sense of urgency had me order an entrée much sooner. Upon request, I ordered the salmon, which arrived before my appetizer and my drink. Salmon was cooked well, despite.I remember when this used to be one of the best spots in town.
I've been a fan & supporter of O'Charley's since they first opened in Lake Charles ... during a hurricane! They provided food for Healthcare workers, police, & emergency personnel. Then continued to grill outside as folks made their way back to town. Food is consistent. Lots of good options to select from. Service is good & prices are reasonable.Wheelchair accessibility: Easy to manage in a wheelchair.
Great food and staff is wonderful! I will go there again before leaving southern Louisiana!
Worst experience ever. Arrive at 9 PM and was seated. 9:15 finally come by for drink orders. 10 minutes later drinks arrive. Another 10 minutes before dinner order taken. So 35 minutes and no rolls. They finally came out followed shortly by soup and entrée. If the soup recipe has changed big mistake it was terrible. As we finally start to eat on employee decided it’s time to sweep the floor kicking up dust everywhere. When guest at the next table ask he he could wait til he finished eating he was told no he wanted to get it done so he could leave. Decide to get dessert to go. Carmel pie comes out with No chocolate chips or whipped cream. When we asked the server were told they didn’t do that for to go orders. I have added a picture of the nasty soup.
Couple years ago this was our go to place to eat out.The last 3 times have been a little disappointing but this last time was unacceptable. We ordered a medium rare steak and a well done burger and it said that on the receipt so they got the right info.Both peaces of meat were almost completely raw.burger had so much red juice coming off of it it soaked all the fries.I never ever call and complain but I did and service manager said he has a new cook and can give me a free desert next time I go.$60 worth of food in the trash at 10 at night (we used door dash due to having kids in bed)will not be returning to this place after that.
The restaurant was dirty. Napkins on the floor. Water in the mens bathroom. No TP in woman’s bathroom. Plates from previous customer left on the table. One bottle of A1 being passed around. I had already decided I wouldn’t be back. I ordered Louisiana steak, cooked medium. Not a good cut of steak. Loaded potato had a glob of yellow stuff representing the cheese. Wife ordered the ribs. They were tough. Overall the food quality is very poor. Then halfway through the meal, I get my salad. Definitely won’t go back.
Stopped in during a road trip as we wanted a sit down meal that wouldn't take too long. Mission accomplished on that part. We were seated and our waitress was super sweet. The place looks a little dingy but a deep clean would solve that. I got a Bahama mama which I didn't really taste alcohol in but it was good. My husband liked his nachos. My combo was ok but my ribs tasted old like they were cooked a couple of days ago.. my tummy also felt that way after a few mins of eating it. I didn't ask for them to be remade bc of time and also if they served that I am sure all of the racks were like that. Big props to our server as she was one of the best people even with the hit/miss food quality.
Restaurantji Recommends
first i wanna Thank this young lady me and my kids was served by. She told her to call her Glo so that's what we did, she knew my son was having a bad day just by the vibe he gave and she made it her mission to bring a smile on his grave while she was our waitress! i Love her energy and she made sure our needs were made the whole stay there! I highly recommend going to this place more with my family now! Thank you amiss Glo!
My husband & I sat at a booth in the bar area. The bartender served all of the tables in the area while working the bar as well. I'm not good at remembering names, but it may have been Stephen. (Sorry if that's wrong lol) He was fantastic! He was the most attentive serve we've had in a long time in any of the local restaurants we've eaten at. Our glasses never got empty. Our appetizer & food came out quickly without sitting in the back waiting to be picked up by someone. He was polite & friendly to everyone in his area. The only reason I'm giving my review 4 stars is because my ribs were a bit tougher than I like them. The flavor was good though & as always, I loved the chicken strips.
Adam and the other wait staff are friendly. Loaded mash potatoes and honey chicken are da bomb dot com
Not a fine dining establishment by far, but great food at a reasonable price. What sets this place apart is the staff. The most fun we had in two days. Tiffany was a jewel to be around. Will definitely come back next time we are in town.
We had a wonderful experience this evening. We had walked from our hotel to the restaurant but when it came time to leave it was raining and the staff insisted on driving us back to the hotel. Raychel W, you and your colleague were amazing. Thank you.