Ordered delivery and they were out of shrimp for my burrito, it happens but I was surprised when I got my food that I was given extra chips and queso to make up for it. Might seem like a small gesture to some but this made a bad day a little better so thank you, I appreciate it!
Atmosphere: 5
Food: 5
Service: 5
Lyndsay Taylor
I really appreciated my server at this location today. He was kind, courteous, and helpful. His attitude was so nice you could see it in his eyes. This was a very nice experience to have and I am really enjoying my meal! Kudos to you sir! Keep up the good work!
Good food, Great Staff. Always willing to go the extra mile for the customer. Management is extremely friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadillas
Mark Russell
Large catering order. They had it ready on time and were a huge help.
Atmosphere: 4
Food: 4
Service: 5
alex gaddy
Don't ever ask me to go to Chipotle. Izzo's is king.
Atmosphere: 5
Food: 5
Service: 5
Robert Casse
Cynthia rolls the best burritos. And Keri is a gangster.
Atmosphere: 5
Food: 5
Service: 5
Kim Oliva
I have to start off by saying that I love Izzo's, but I was extremely disappointed to see how much we were skimped on last night.My husband and I get the same thing each time we go, as we have it down packed on what we love, so we order it each time.The amount of food that went into making my burrito and his bowl, was cut in half. One tiny pinch of pork was put onto my burrito, which didn't even cover the length of the tortilla.My burrito wasn't full at all and I the meat was lost, to where it tasted like I was eating onions and sauce with a tid bit of rice.My husband's bowl was also skimpy as ever. It was half the size that we normally get.We are paying the same price and ordering the exact same thing that we've always ordered, so what's up with the one tiny pinch of meat? You guys have always put two nice sized pinches on with the tongs. This was pinched only from the tips of the tongs, which was really sad, as I said, it didn't even cover the tortilla. Imagine taking bites that had nothing in that side, but sauce. That's what it was.Instead of my usual overstuffed burrito, I got a soggy half filled tortilla that was swimming in the sauces that usually goes on top.I had to open up the burrito towards the end to try to find the meat, as nearly every bite I had, didn't contain any meat.What little shredded pork I had, was lost and I couldn't even find it once I opened it up. It lacked that much!My husband's bowl also lacked in comparison to our usual orders. I simply couldn't believe how light handed this server was, who made our dishes. I usually have left overs to bring home. This time, I had nothing but the end of a wet soggy tortilla that had nothing in it.Very sad to know that you guys are skimping on your loyal repeat customers. I didn't question when I saw it was so little. I just accepted it without complaining; However, I am really bothered by this.All we did was look at each other in disbelief when the guy serving us, dipped the tips of his tongs into the pork and pulled out so very little and tried to shrug it off.Was this just a fluke thing or are you guys now cutting portion sizes by more than half?If this is going to be your new norm, we will have to reconsider coming back, as this is NOT the IZZO'S we are accustomed to having.I'm hoping this was just a fluke. I'm giving you the benefit of the doubt and a free pass on this one.Hopefully, you will respond with an explanation. Was this guy not trained properly or was he instructed by management to cut the portion sizes by more than half?Only you know the answer to this question, so I'm asking you, which is it? You're charging the same prices, but are skimping on your portion sizes.This was EXTREMELY DISAPPOINTING to say the least. Once you're in line and you've got someone custom making your order, it's kind of hard just to walk away and say no.... that's not what I ordered, but maybe we should have, because it wasn't what we were expecting when we placed our orders.
Atmosphere: 3
Food: 3
Service: 3
Parminder Singh
I’m trying this restaurant first timeI ordered from uber eatsIt’s not taste like Mexican foodThey have to learnGo to Laredo TX they will teach you guys how to make a good meal in mexican styleI spent here $40 but taste not goodVery disappointed ☹️
Great burritos and a nice clean dining area. Never disappointed when I eat here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tortilla Chips, Refried Beans, Cilantro Ranch, Burrito in a Bowl of Rice and Beans and Cheese Burrito Fajita, Burrito Supreme
Tiffany Hicks
IZZO’S is my new “FAV” spot now. It’s a place where you can be comfortably seated, watch a game or a T.V. show while you enjoy a burrito or whatever mouth watering dish you desire.
Atmosphere: 5
Food: 5
Service: 5
Josh Toups
This location is BAAAACCCCKKKK BOI. There is a new manager that is killing it. They have the lines looking clean and organized, the salsa is better, the lobby got a facelift, and I finally have my spot back!Booyah.
Atmosphere: 5
Food: 5
Service: 5
Sonia Revolorio
We usually visit on weekends, around lunch time, because we are from out-of-town. But we love the food and service, so much, that we try to make this stop when we make a trip to NOLA.Food:Food is always good. I usually get the bowl with chicken. I like that they have both white and dark meat choices. If you add most of the sides, to the bowl, it is enough food for 2 moderate, adult eaters. I also like how they have kid meals. It is enough food for my good eaters because it also includes a side of chips and a small drink. They usually get the quesadilla with chicken.Izzo's has a variety of toppings and salsas to choose from.Service:Every time we have visited, the employees have been very helpful and patient. They dont give you bad looks or sighs when you are trying to decide what toppings to add to your bowl. They stand there patiently and wait until you decide. Even so, their lines never stay long. I think it's because there are a couple of people attending the different families/groups. In other words, one employee gets all of my family's orders and another employee starts helping the next group.One time there was no toilet paper, in the women's restroom, but the cashier was nice enough to bring us some right away. Eventhough she was busy, she brought us the TP in between cashing customers out.Environment:It gets busy but there has always been seats available. I think most guests order take-out, so it's never too full for us to find seats. This restaurant has their drink machine near the seating area so guests can conveniently refill their cups. They include brewed, sweet and unsweet tea along with their fountain drink options.My only recommendation is that Izzo's try to keep their restrooms a bit cleaner. I try not to use the restrooms here if possible because the few times we have used the women's restroom, it has not been very clean. And there was the one time that there was no toilet paper.Kid-friendliness: They have kid meals for a good price and food quantity.Parking: There are several businesses on site, that share the same parking lot. Although, it always seems full, it doesnt take long for you to find an empty parking space. Some people also park on the grass next to the road. So, if you know how to parallel park, you can park here for added parking spaces.
Amela Parks
This food placed is awesome, we had tons of food in our burritos and bowls.
Amazing food and excellent customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Supreme
Ordered delivery and they were out of shrimp for my burrito, it happens but I was surprised when I got my food that I was given extra chips and queso to make up for it. Might seem like a small gesture to some but this made a bad day a little better so thank you, I appreciate it!
Atmosphere: 5
Food: 5
Service: 5
I really appreciated my server at this location today. He was kind, courteous, and helpful. His attitude was so nice you could see it in his eyes. This was a very nice experience to have and I am really enjoying my meal! Kudos to you sir! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Always clean nice service and no
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortilla Chips, Steak, Cilantro, Chips
Good food, Great Staff. Always willing to go the extra mile for the customer. Management is extremely friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadillas
Large catering order. They had it ready on time and were a huge help.
Atmosphere: 4
Food: 4
Service: 5
Don't ever ask me to go to Chipotle. Izzo's is king.
Atmosphere: 5
Food: 5
Service: 5
Cynthia rolls the best burritos. And Keri is a gangster.
Atmosphere: 5
Food: 5
Service: 5
I have to start off by saying that I love Izzo's, but I was extremely disappointed to see how much we were skimped on last night.My husband and I get the same thing each time we go, as we have it down packed on what we love, so we order it each time.The amount of food that went into making my burrito and his bowl, was cut in half. One tiny pinch of pork was put onto my burrito, which didn't even cover the length of the tortilla.My burrito wasn't full at all and I the meat was lost, to where it tasted like I was eating onions and sauce with a tid bit of rice.My husband's bowl was also skimpy as ever. It was half the size that we normally get.We are paying the same price and ordering the exact same thing that we've always ordered, so what's up with the one tiny pinch of meat? You guys have always put two nice sized pinches on with the tongs. This was pinched only from the tips of the tongs, which was really sad, as I said, it didn't even cover the tortilla. Imagine taking bites that had nothing in that side, but sauce. That's what it was.Instead of my usual overstuffed burrito, I got a soggy half filled tortilla that was swimming in the sauces that usually goes on top.I had to open up the burrito towards the end to try to find the meat, as nearly every bite I had, didn't contain any meat.What little shredded pork I had, was lost and I couldn't even find it once I opened it up. It lacked that much!My husband's bowl also lacked in comparison to our usual orders. I simply couldn't believe how light handed this server was, who made our dishes. I usually have left overs to bring home. This time, I had nothing but the end of a wet soggy tortilla that had nothing in it.Very sad to know that you guys are skimping on your loyal repeat customers. I didn't question when I saw it was so little. I just accepted it without complaining; However, I am really bothered by this.All we did was look at each other in disbelief when the guy serving us, dipped the tips of his tongs into the pork and pulled out so very little and tried to shrug it off.Was this just a fluke thing or are you guys now cutting portion sizes by more than half?If this is going to be your new norm, we will have to reconsider coming back, as this is NOT the IZZO'S we are accustomed to having.I'm hoping this was just a fluke. I'm giving you the benefit of the doubt and a free pass on this one.Hopefully, you will respond with an explanation. Was this guy not trained properly or was he instructed by management to cut the portion sizes by more than half?Only you know the answer to this question, so I'm asking you, which is it? You're charging the same prices, but are skimping on your portion sizes.This was EXTREMELY DISAPPOINTING to say the least. Once you're in line and you've got someone custom making your order, it's kind of hard just to walk away and say no.... that's not what I ordered, but maybe we should have, because it wasn't what we were expecting when we placed our orders.
Atmosphere: 3
Food: 3
Service: 3
I’m trying this restaurant first timeI ordered from uber eatsIt’s not taste like Mexican foodThey have to learnGo to Laredo TX they will teach you guys how to make a good meal in mexican styleI spent here $40 but taste not goodVery disappointed ☹️
Food: 1
Restaurantji Recommends
Great burritos and a nice clean dining area. Never disappointed when I eat here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tortilla Chips, Refried Beans, Cilantro Ranch, Burrito in a Bowl of Rice and Beans and Cheese Burrito Fajita, Burrito Supreme
IZZO’S is my new “FAV” spot now. It’s a place where you can be comfortably seated, watch a game or a T.V. show while you enjoy a burrito or whatever mouth watering dish you desire.
Atmosphere: 5
Food: 5
Service: 5
This location is BAAAACCCCKKKK BOI. There is a new manager that is killing it. They have the lines looking clean and organized, the salsa is better, the lobby got a facelift, and I finally have my spot back!Booyah.
Atmosphere: 5
Food: 5
Service: 5
We usually visit on weekends, around lunch time, because we are from out-of-town. But we love the food and service, so much, that we try to make this stop when we make a trip to NOLA.Food:Food is always good. I usually get the bowl with chicken. I like that they have both white and dark meat choices. If you add most of the sides, to the bowl, it is enough food for 2 moderate, adult eaters. I also like how they have kid meals. It is enough food for my good eaters because it also includes a side of chips and a small drink. They usually get the quesadilla with chicken.Izzo's has a variety of toppings and salsas to choose from.Service:Every time we have visited, the employees have been very helpful and patient. They dont give you bad looks or sighs when you are trying to decide what toppings to add to your bowl. They stand there patiently and wait until you decide. Even so, their lines never stay long. I think it's because there are a couple of people attending the different families/groups. In other words, one employee gets all of my family's orders and another employee starts helping the next group.One time there was no toilet paper, in the women's restroom, but the cashier was nice enough to bring us some right away. Eventhough she was busy, she brought us the TP in between cashing customers out.Environment:It gets busy but there has always been seats available. I think most guests order take-out, so it's never too full for us to find seats. This restaurant has their drink machine near the seating area so guests can conveniently refill their cups. They include brewed, sweet and unsweet tea along with their fountain drink options.My only recommendation is that Izzo's try to keep their restrooms a bit cleaner. I try not to use the restrooms here if possible because the few times we have used the women's restroom, it has not been very clean. And there was the one time that there was no toilet paper.Kid-friendliness: They have kid meals for a good price and food quantity.Parking: There are several businesses on site, that share the same parking lot. Although, it always seems full, it doesnt take long for you to find an empty parking space. Some people also park on the grass next to the road. So, if you know how to parallel park, you can park here for added parking spaces.
This food placed is awesome, we had tons of food in our burritos and bowls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Refried Beans, Grilled Onions, Chips