Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
283 Washington St, Boston
(617) 939-0988

Take-Out/Delivery Options

Customers' Favorites

Chipotle Mexican Grill Reviews

2.1 (91)

Ordered take out online - chicken burrito bowl with guac on the side. Despite leaving a 25% tip they only put about half the regular amount of meat in the bowl and only filled the guac container 80% of the way. Not expecting a tip to get me extra anything but why am I tipping if you skimp on my order just because I wasn't there in person to ensure you didn't?

Ah yes a downtown Boston Chipotle, where they have a pickup shelf but you have to go to the register and ask the employee to hand you your order due to rampant theft. Even better: no one in this store speaks English, so if you mobile order. you need to point to the bag that is yours (even spelling your name is incomprehensible to the employees). Case in point: My order was ready but sat on the shelf for 10 minutes while I was in the store because even after spelling my name (in...read full review
One of the worst Chipotles I have been to. I’ve gone a few times and it’s always been a bad experience. They don’t have enough staff and the ones that are working there are clearly overworked because they are rude and don’t listen.I’ve done both in location and mobile ordering. Good luck trying to get your order. If you go through the app, there is a place to pick it up but they never set the orders there and trying to get someone to check on my order, it was like pulling...read full review

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Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM
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