Dunkin'

48 W Broadway, South Boston
(617) 268-1213

Recent Reviews

Vera Slesarenko

As for a job search and the I was great for the best year time the following is a the bit more than I would can you to Angelina do it this year way I have a lot of good for to is to best only best life family life one I but it is a very bit thing bye thing to do it in and a as well the it would be that you I to Angelina a able a able or and me to be able to get the a a

Atmosphere: 5

Food: 5

Service: 5

Kim Leee

Does this coffee look like a make of Cookie Butter Cold Brew to any of us who has ordered it on both online or right at the store?The Oriental Lady-Manager was having a quite high-tone of taking my order then grabbed the money straight off my hand, also later when she was just instead hand me, the Sourdough Breakfast Sandwich, she left it on the Grab-To-Go Counter-SectionI was telling her when she turned around that she didn’t make my coffee in the correct with its price, the Lady responses with no apology or even move her lips, so be careful to us all when you guys happen being have your orders making by herBut I believe the rest of the staffs, etc… did and do their best services, so who knowsThanks for listening and have a wonderful day, everyone

Atmosphere: 1

Food: 1

Service: 2

Vincent Camin

This DD is honestly a hit or miss (usually miss). The staff are usually nice, but they are pretty disorganized. Plus, there’s a high turnover so you’ll likely see someone new every couple months.If you go during a busy time, you could be waiting 15+ minutes for a coffee… plus it’ll probably be the wrong order that comes out for you. Only reason I find myself going back is because it’s conveniently located.

Atmosphere: 2

Food: 2

Service: 2

Franky C

I'm not sure why my order is misunderstood 90% of the time but it is... I speak clearly and politely, i repeat my order just incase it wasn't understood the first time but consistently 4 out of the 5 mornings of the week the lady behind the counter gets it wrong... If I may also suggest as the line builds up asking the customers in line if anyone needs a sandwich rather then making them for just 1 customer at a time so the third and 4th customer in line doesn't have to wait a half hour to get their order in... It just helps move the line along little quicker.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Bacon Egg and Cheese

Liza Khoroshanskaya

I repeated my order at least twice. They got it all wrong and overcharged me for an extra coffee. Thank God I decided to check the donut I got for my kid, it was completely a different donut.

Atmosphere: 1

Food: 1

Service: 1

Irina Z

The girl got all my orders wrong and overcharged me for another small coffee. STAY AWAY.

Atmosphere: 2

Food: 3

Service: 1

spotcha

It's Dunkin Donuts - you know exactly what you're getting. They just have to keep it clean and that's all you can ask for.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hash Browns, Egg and Cheese, Donuts

Nasir Abdel

The 48 W Broadway in South Boston. Great services! one of the best DD in the city.?

Atmosphere: 5

Food: 5

Service: 5

Shawn Gregg

Stood at the counter waiting for service for a good 5 minutes while they make online orders and ignore the older people who actually have to come into the store. I'm so tired of these businesses who just totally disrespect and take for granted the older patrons. I spend at least $10 every day in dunkin stores but I'm not going to be spending it in this location again. Not that they care.

Service: 1

G Tomas

There's only one person working in the morning, so the waiting time for a coffee is 20-30 minutes.Not worth it!

Service: 1

Ataberk Tay

Not enough staff, limited seating, staff just making the online orders. Very disappointing

Max M

Worst Dunkin I have ever been to in my entire life they actually genuinely do not know how to do their jobs because apparently they don’t get paid enough to apply cream cheese onto a bagel because that’s too much for the 15 dollars an hour paying job. On top of that they did their best job of forgetting to slice the bagel and even when I asked for them to apply cream cheese, they still didn’t do it claiming I could do it myself because they gave me the utensils to do it when actually they did not. They didn’t even slice the bagel. on top of that they messed up my order one of the times, and instead of accepting the fact that they messed up my order and correcting it calmly and professionally they of course, aggressively put back the bagel that they already touched with their open hand and instead decided to give me another stale bagel, but not Jeff throw the bagel instead I can see how they have really good. Customer Service and I can’t wait to see them get put out of business.

Atmosphere: 1

Food: 2

Service: 1

Laura LeBon

We are traveling, waiting for a bus. Ducked in here in a rainstorm. Friendly service, clean restroom available to customers, yummy coffee and donuts.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Donuts

Max D.

Worst Dunkin I have ever been to in my entire life they actually genuinely do not know how to do their jobs because apparently they don't get paid enough to apply cream cheese onto a bagel because that's too much for the 15 dollars an hour paying job. On top of that they did their best job of forgetting to slice the bagel and even when I asked for them to apply cream cheese, they still didn't do it claiming I could do it myself because they gave me the utensils to do it when actually they did not. They didn't even slice the bagel. on top of that they messed up my order one of the times, and instead of accepting the fact that they messed up my order and correcting it calmly and professionally they of course, aggressively put back the bagel that they already touched with their open hand and instead decided to give me another stale bagel, but not Jeff throw the bagel instead I can see how they have really good. Customer Service and I can't wait to see them get put out of business.

Timothy K

I expected something mediocre and that's what I got. Scorching hot mediocre coffee and a day old donut.The Dunkin bags say "please recycle this bag" on the side and then they only have a trash can...What?? ??‍♂️I also saw someone ordered a 5 & 5, and to that person I say: I am concerned for your general health and the rest of your diet.

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