Dunkin'

$ • Coffee Shops, Donuts

Hours:
Northeastern - Shillman Hall, 115 Forsyth St, Boston
(617) 373-8414

Take-Out/Delivery Options

Customers' Favorites

Dunkin' Donuts Reviews

2.8 (13)

Every time they get busy, they don't want to make frozen drinks and use the excuse of "not having ice" but continue to make a ton of regular iced coffees. Not only that, but they start to make everything rushed and can't handle the amount of customers they get. My order has come out wrong multiple times and I only come here because it's on campus.

It's ok they're very slow, which can be mostly excused because they get very busy,but they're still slow when there aren't many people. Worst of all is some employees (not all, some are great) don't read the order number and just put orders down so either the whole crowd has to individually check or they won't know if their order is there

Whoever manages this location needs to hire more people. The staff is swamped with online orders and the past two times I went I had to wait +20 minutes just to order (and was never more than 3 deep in line). It's not the staff's fault, they're nice and just doing their best with the mountain of online orders they're getting.

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Hours

Monday 7:30AM - 7PM
Tuesday 7:30AM - 7PM
Wednesday 7:30AM - 7PM
Thursday 7:30AM - 7PM
Friday 7:30AM - 5PM
Saturday Closed
Sunday Closed
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