Chick-fil-A

501 Memorial Dr, Chicopee
(413) 592-4500

Recent Reviews

Rocio Ces Acosta

Normally I love this place, but today very bad!! The cold sandwich, cold potatoes, old hard bacon was not crunchy and the bread fell apart like it was old! I went to change it and they gave me the same thing again as if they didn't understand what I said, I won't be back another Monday, I'll go another day to see what happens

Atmosphere: 3

Food: 3

Service: 2

Margarita Camacho.

It's also my favorite. I recommend it.

Atmosphere: 5

Food: 5

Service: 5

Angie Quintero Pareja

¡Tasty!

Atmosphere: 5

Food: 5

Service: 5

eudes alves caetano

I love Chick-fil-A, but what always saddens me is seeing the employees out in the cold, even when they're working at the drive-thru. Don't you have a shelter for them? It makes me very sad to see these

Atmosphere: 4

Food: 5

Service: 4

Paul Lee

Staff was very friendly and the food

Atmosphere: 5

Food: 5

Service: 5

Edward Harvey

Fast food vibes, crowded, screaming kids all made up for with prompt service and tasty food. Imagine what they could do with a beef patty?!?

Atmosphere: 3

Food: 5

Service: 5

Heather Pierce

Tried Chick-fil-A for the first time recently. We went through the drive thru. Our order was two kid's meals (5 pc nugget) which came with your choice of side & beverage, a chicken sandwich, & 12 pc nugget meal. The food was excellent & served fresh/hot. Order was accurate. Service was friendly, but a little complicated. Rather than ordering at a speaker & pulling up to a window like most drive thru's at fast food restaurants, instead they had employees standing outside in the drive thru lane with menu's, approaching vehicles one at a time. I don't understand why they do this here? Is this just a "Chick-fil-A thing" or maybe only this particular location? I also wondered if maybe it was because of a problem with their drive thru (broken speaker?) Or a thing they do on weekends when it's really busy? The lines were long, but the wait wasn't too bad actually. Only mishap was when we pulled up to the second employee who was to give our order, he had the incorrect name. At least he checked the name first, or we would've probably ended up with "Mark's" order. Otherwise a positive experience! Loved the waffle fries & delicious honey mustard dipping sauce also. Would certainly recommend for a meal or even snack if you're in the area. Prices aren't bad either. Chicken is moist & cooked perfectly, unlike some dried out chicken you'll find at other fast food places. We'll be back! Thanks. Conveniently located too. Right near Aldi & also very close to the big plaza that has Walmart & many other shops.Kid-friendliness: Kid's menu available

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: The Original Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Sauce, Nuggets

Essie

Supervisor Mark is complete Racist! They messed up my order and by time I realized and went back (about 45 min commute back and forth) they had stopped serving breakfast. Without asking he issued a refund, as if that would suffice. As a manager he should have tried to make it right! The refund wouldn't come for days later and I had left my cash at home. The least he could have done was offer me a meal for the inconvenience. I've witnessed them doing this for someone WHITE! But because I'm Hispanic he thought he could just dismiss me!

Service: 1

Big Brоther

This place is

Atmosphere: 4

Food: 5

Service: 5

Tyler swan

Great service, and the food is always top-notch. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Sauce, Waffle

Alex Morales

Love this place always fresh always great ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, The Original Chicken Sandwich, Side Salad, CT Chick-Fil-A Nuggets, Grilled Chicken Nuggets, Chick-Fil-A Cool Wrap, Cobb Salad, Chick-Fil-A Waffle Potato Fries, Chicken Biscuit, Spicy Chicken Sandwich, Grilled Chicken, Sauce, Grilled Nuggets, Waffle, Cheese Sauce, Grilled Chicken Sandwich, Chick-Fil-A Grilled Chicken Club Sandwich, Mac & Cheese, Chick-Fil-A Deluxe Sandwich, Nuggets

Jose “Chelín” Guevara

The treatment towards hispanic is bad, just for been Puerto Rican i speak perfect English and just for my name i get treated differently, stop the racism because we don’t treated you like that at Puerto

Atmosphere: 3

Food: 5

Service: 2

Mat Nelson

Polite, fast and good

Atmosphere: 3

Food: 5

Service: 5

Ricky Lemois

Fast service and good foodLove the chicken

Atmosphere: 5

Food: 5

Service: 5

Hybird Alien Barbie

Always fast and friendly.

Atmosphere: 5

Food: 5

Service: 5

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