McDonald's

350 Burnett Rd, Chicopee
(413) 592-0646

Recent Reviews

Mariely Santiago

If you are getting something to eat here, go through the drive-thru. Inside is not safe. They're always homeless and drug addicts here hanging inside. The place is always dirty and

Atmosphere: 1

Food: 3

Service: 1

Brenda Fleury

Drive thru employees are always on point only time I’d not go is at night closer to closing time when they seem to be understaffed. The morning crew is top notch for any McDonalds I’ve been to. When the apps codes don’t go through management often just hand inputs a discount unlike other restaurant locations. The atmosphere is great it just seems like when you go inside you are tended to less promptly then while in drive thru but nothing is perfect and it’s always clean.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets, Cheeseburger, Sandwich, Fries, Happy Meal, French Fries

Bino Virex

If this is the one im thinking of yeah theyve been on a role fxking up orders lately just call corporate to fire these fools

Benjamin Rivera

Girl at the register is the Best!???

Jason Elliot

This place is no where near as good as it use to be and most of the time it sucks l think it's maybe just bad workers that don't care about there

Food: 1

Kirk Floyd

Rude Employee who didn't attend to

Atmosphere: 1

Food: 1

Service: 1

Syler Saleem

Been going here for 30 plus years always great service. Family is good people.Parking: Additional parking across the street.Elders that struggle walking may need to park closer due to no crosswalk.

Atmosphere: 5

Food: 5

Service: 5

Skip Koszalka

I just stopped in on the way while traveling. The store is in Chicopee at the head of 291. Clean store very friendly with great service. Congrats to staff and owner. Food fresh and warm as expected.

Atmosphere: 5

Food: 5

Service: 5

Marc Langevin

The only problem I have with McDonald's is when you have a reward you should be able to use it. So if you put a deal in your cart and then you decide to redeem your reward, it takes out your deal which cancels it for the day. That's kind of foolish, what kind of reward is that a reward is a reward not to step

Atmosphere: 3

Food: 5

Service: 3

Katie Jones

The App is great. Their service is great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Breakfast Pancakes, Happy Meal

Jessica Klosek

The food was better than the previous one I stopped at.. NOT cold, n i couldn't stop til I devoured it ALL! I wasn't very happy about the boy behind the register. He almost seemed annoyed as he took my basic simple order. He didn't give me a total, just stared at me waiting for my money until I asked, is this my total? I got a quick "yea" from him and not a peep as I thanked him and wished him a good night! He wasn't outwardly rude, it was just the lack of words or smile that felt quite rude and disrespectful. As for the atmosphere, I've seen inside this place many times b4, and have NEVER seen it so messy. Tables all dirty with sticky dried up food and soda on at least 3 tables. A small amount of trash left on couple of them. It's a shame because it's one location with a fancier interiors than others. I believe it was just the staff on that day and shift.. Only time will tell now. I want to revisit JUST to see if it's always like this now, or NOT. If so I recommend drive thru instead! Food was great so im not ready to write it off entirely!P.s. of COARSE no ice cream or milk shakes on that visit. It's not right for me to assume they just didn't want to BOTHER with the machines, but I can't help but think that on this particular shift. I hear it's a common thing from many locations these days. We quickly changed our minds on dining IN..Parking: Conveniently spaciousWheelchair accessibility: Got wheelchair parking and ramps

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Double Quarter Pounder with Cheese, Chicken Mcnuggets, Fries, Happy Meal, Soft Drink, French Fries

Bob Beane

I think that the McDonald’s app is great! Lots of good deals

Atmosphere: 5

Food: 5

Service: 5

Katy Lohr

Mid day...pretty clean. Food hot and fresh. Kud friendly.Parking: You must exit from a different drive then you entered. Just follow the drive thru sign and exit past the window

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Chicken Mcnuggets

Kristopher Allen

I've always loved the Sausage Egg and Cheese McMuffin

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, Mcmuffin

Benjamin Ruesch

Falsely advertised hours, manager rude, this McDonald’s is terrible, Don’t eat here.

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