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Chili's Grill & Bar

CLOSED
$$ •

302 Cooley St, Springfield

Chili's Reviews

Chili’s was really good about a year ago but since pandemic they have gotten careless with the orders they get. On the past three occasions they have messed up my order. We try and do curbside or delivery due to elderly parents and the order is ALWAYS wrong! Either something is missing or not prepared properly. If you go to restaurant, the customer service is also not good. Staff borders on being rude or they talk down to customers. Sad because they are one of the few restaurants...read full review
I have not ordered from this place in a very long time I decided to do it to go order for lunch for myself and my son I live five minutes up the road from this location I purchased my food and drove straight home I get home and unfortunately every bit of my food is cold I don't know when they decided to prepare this food but it was not prepared like it was supposed to there was one person behind the counter there was two people in the dining room and two people waiting for a to...read full review

Website wasn't well engineered for ordering online, so I tried calling. After a few minutes of holding, I decided to go in and drink and place an order to go. Food took about an hour, so some was hot and some wasn't. Waiter was very friendly and drinks were decent.

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