Hot Oven Cookies Downtown, 1365 Main St, Springfield
Lovely service. Fantastic cookies ❤️ this place
Wonderful ppl, absolutely delicious cookies
phenomenal cookies and great service!!! 10/10 experience!
Love the cookies and everyone who works there! ? #seasaltchocolatechip #GuavaCookie
This is such an excellent cookie company! I worked with Hot Oven Cookies to host an event with their cookie cart. Sheila was very responsive, prices were reasonable and the cookies and coffee were delicious!!! Sheila and her daughter are clearly hardworking and passionate about what they do! Thank you for making our event so enjoyable!
the owner is super sweet and very welcoming and loves to walk you through each product and their origin story, which is just delightful. other locations have staff that parallel this awesome energy. the coquito cookie is a solid go to, but if you see any cheesecake cookie get it, i had a guava cheesecake one and it was craaaazy good. the strawberry ripple brownie cookie was ooey gooey dopeness. whatever they suggest, take the lead
Great Service, Awesome Cookies.
Very good cookies. Big cookies. Banana pudding are very good. Have to try others. Usually go to the one Cooley St closer to my house
Wow! I can't begin to express the quality of customer service. I'm in Virginia and spoke with the owner and explained a little about my situation. Two of my employees were in Springfield one lost his mother the other his grandmother. I wanted to know if there was any way we could get 4 dozen cookies delivered same day it was already noon. She said she could it would just be later in the day. She delivered the cookies herself. My guys and their families enjoyed them they said they were the best cookies they ever had.\\nThank you very much!
This is the only place you need if your looking for the best, fresh cookies. Seriously! I went uptown. The owner was there. Beyond friendly and helpful! The 'always' flavors are delicious and the ones that cycle are even better. It was my first time and won't be my last. Support local business yaull! This is where it's at.\\n\\nJust note it does get busy because they're so good! Use the website! Order or call in advance. It's really that easy. Def a must try if you live in or around Springfield. They also have dough you can bring home to bake your own. Bottom line - - \\u003e the place is awesome...Owner is super friendly and helpful and it's delicious. Stop in!
Amazing and great customer service
The cookies are AMAZING. I've taken my son's mother 2 times so far and both times it was great. She comes out of there with like 10 cookies and we end up eating them all I'm one sitting lol. I would drive miles just pick up some cookies. You won't regret it
Probably the BEST CHOCOLATE CHIP COOKIES ANYWHERE. Been coming here now for over 3 months since they reopened from Covid 19 when they were closed. I come here about 3-4 times a month for there Delicious Hot from the oven Chocolate Chip Cookies. They are warm and moist and soft. I usually get a 6 pack of her cookies at time. I am so hooked on these cookies Sheila the owner and Baker tells me she use both semi sweet and dark Belgian chocolate chips in these chocolate chip cookies. I have to say they are DELICIOUS. LOVE THESE COOKIES.
Hot Oven Cookies Downtown, 1365 Main St, Springfield, MA 01103