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Wendy's

$ • Fast Food, Burgers

Hours:
2-6, Southampton Rd, Westfield
(413) 729-4566

Take-Out/Delivery Options

Customers' Favorites

Wendy's Reviews

2.4 (65)

I asked for no cheese twice as I can't eat it. Low and behold I had cheese. The food was good otherwise, at least what I could eat. I barely heard him say your food was ready as I filled the drinks.

We frequent this location and for the life of me I can’t figure out why I think it’s ever going to get better. Most times we have to pull off to the side for 5-10 minutes while waiting for food from drive thru. Then 75% of the time there is something wrong or missing from the order. I’m assuming they stay in business because of people stopping off the highway to get food. This restaurant needs to do better.

While I wouldn't go as far to say that it was bad, it certainly wasn't the best experience. The tables were dirty as was the bathroom. The staff were nice enough but SO slow. The organization was extremely weird. They have people bouncing back and forth between roles. The person who looked like the manager seemed actively obstructive, changing up staff, and confusing her workers. One person didn't have access to the register and was called to run it. He then had to wait some time...read full review

More Reviews(225)

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Hours

Monday 6:30AM - 3AM
Tuesday 6:30AM - 3AM
Wednesday 6:30AM - 3AM
Thursday 6:30AM - 3AM
Friday 6:30AM - 3AM
Saturday 6:30AM - 3AM
Sunday 6:30AM - 3AM
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