McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
17601 Garland Groh Blvd, Hagerstown
(301) 745-6656
Take-Out/Delivery Options
Customers' Favorites
Mcflurry with Oreo Cookies
McDonald's Big Mac
Chicken Mcnuggets
World Famous Fries
Cheeseburger
Mcgriddles
Happy Meal
McDonald's Reviews
If I could give negative stars I would. Not a single employee was paying attention to front of house, cashier or any. I had to say anyone paying attention and then it escalated. Employees did not know what a medium coffee half high test, reg coffee, and half decaf. I left without getting anything.
This location never ceases to disappoint me. Customer service is the worst I've ever seen. I had to order on my phone because nobody was up front, and all the kiosks were down. Unfortunately for the elderly woman, who was trying to order, I could not order her customizations on the app. It took me yelling and walking behind the counter to get any employees attention. As the supervisor came up mumbling under her breath not to do that. I'm not sure how this location has gone this...read full review
Ratings
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
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This McDonald’s ownership needs a wake up call there should no reason why you would have to wait over 30 minutes in the drive thru for food. They aren’t even busy but because it looks like they are understaffed and the staff they currently have are not good at there job. The owners of this McDonald’s need to see this get better workers at this location.