Popeyes Louisiana Kitchen

2485 Crain Hwy, Waldorf
(301) 843-9310

Recent Reviews

Yady

Always have long lines and please don't go there you will probably be there for about an

Atmosphere: 2

Food: 3

Service: 1

Tarone Lindsay

The .manager was very rude and had a attitude as if she was agitated.

Atmosphere: 1

Food: 4

Service: 1

Alex

What is the deal with this place? The worst for waiting and efficiency. Fix it!

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Mild

Reginald Phillips

The restaurant was clean and organized. Customer service was excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Mild, Cajun Fries

Cathy Moore

My experience with Popeyes has been and unfortunately continues to be that employees behind the counter move with NO sense of urgency to take nor fill customers orders in a timely manner. I stood in line 20 mins to place an order with 6 customers ahead of me. The chicken trays were filled (so the kitchen staff wasn't the problem; the cashiers were the problem. I ordered a 10pc meal, and the cashier told me that she was waiting on red beans & rice for my order, she left the counter and had not returned by 10 mins later. I asked another employee if they knew how much longer it would take for the item, and she handed me the container and apologized because she didn't know that's what I was waiting on. Popeyes employees are horribly trained. Delays in taking orders timely is standard practice regardless of how long customers stand in line. Taking more than one order at a time is a foreign concept. Standing around waiting for an item from the kitchen seems to be the order of the day, when instead of waiting, the cashier could perhaps take the next customer's order so that customers aren't waiting for chicken that is readily available to purchase. Approximately 18 months ago I stopped visiting Popeyes because the service was horrible then, and I decided to try again this year, and unfortunately, the service is still horrible. It obviously is Popeyes' culture because this dysfunctional type of servicehas happened in different locations. This falls to management. Do better! I won't spend my money at an establishment that doesn't value the customers time and money (which is how every employee earns a wage). It's simple: without the customer there would be no need for you the employee! Fix your mess, it's ridiculous!

Atmosphere: 4

Food: 4

Service: 1

Meta Davis

Love them wings from popeyes!

Atmosphere: 4

Food: 5

Service: 4

Robert Grady

The service has gotten

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Wings, Mild, Red Beans and Rice

SOUFIANE BOUALI

Really really bad service the employees so slow amd they don't care, a lot of customers they leave because of the long

Atmosphere: 1

Food: 1

Service: 1

Tiara Sharde

One of the worst locations, always a long wait, always running out of food! I placed a Mobile order over 50 mins to prepare! Drive thru wrapped around the block (twice) Just a complete mess, never again.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Wings, Mild

Meka TheBoss

The Drive Thru Moved Fast & Efficiently. The Food Was Hot & Fresh!

Kniah LACHEAZ

Terrible terrible terrible customer service the lady at the window always has an attitude. Employees need to have manners. We understand you all are busy but that is no excuse for attitude. I’m fed up with the customer service from this young

Atmosphere: 1

Food: 5

Service: 1

Loretta Cox

The manager, I believe her name is Quia, was taking our order inside the store. Quia was patient, professional & courteous. I haven’t been in this Popeyes in a while because the service was not inviting. On yesterday 1/13/2024, I must say I will come back to this Popeyes because of the awesome customer service we received from Quia.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans and Rice

M Miller

For a poepeyes the food and service was very good.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Two Piece Chicken Dinner, Mashed Potatoes, Wings

Natasha Hudson

Got my food fast !!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Mild

George Brooks

Fast S7ERVICE today, no waiting in line. Getting dinner for tonight's festival for2024.

Atmosphere: 4

Food: 5

Service: 5

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