I don't know what happened, but they need to get it together. Unprofessional, no customer service. Not everyone, but 2 gentlemen in particular that work afternoons.
Service: 1
ashley dalton
25-30 mins on mobile orders (drinks only) & products you’re allowed to order via the app aren’t in stock when you arrive. Would rather drive all the way to
Atmosphere: 1
Food: 1
Service: 1
Mia Nelson
They will hand you the wrong order in the drive through and then make you wait 30 more minutes to give you the correct order. They have no sense of urgency Whatsoever and they do not pay attention to simple directions. I asked for my drink upside down and watched her make it wrong the second time. I wasted AN HOUR for one drink that wasn’t even made correctly. I would have been better off going to the Starbucks inside of Safeway.
Atmosphere: 1
Food: 1
Service: 1
T Barnes
20 mins for a hot coffee and breakfast sandwich. Lost
Service: 1
Lakesha Mason
They are always pleasant and fast one of the reasons I go to this one
Atmosphere: 5
Food: 5
Service: 5
Keasha Esther
Quick service on the inside. Employees were very friendly. The drive-thru line is always long. This is a good thing in my mind. That tells me that business is good, thriving, and proves that people love coming to this location.
Willie Weaver
Excellent product and quick service. I enjoy visiting at least twice a week.
Courtney F
They were unable to make me a frappuccino, they were out of the milk I wanted and they were out of spoons.
Theressa “T” C
Staff is courteous and service was fast.
K. Esther
Quick service on the inside. Employees were very friendly. The drive-thru line is always long. This is a good thing in my mind. That tells me that business is good, thriving, and proves that people love coming to this location.
I don't know what happened, but they need to get it together. Unprofessional, no customer service. Not everyone, but 2 gentlemen in particular that work afternoons.
Service: 1
25-30 mins on mobile orders (drinks only) & products you’re allowed to order via the app aren’t in stock when you arrive. Would rather drive all the way to
Atmosphere: 1
Food: 1
Service: 1
They will hand you the wrong order in the drive through and then make you wait 30 more minutes to give you the correct order. They have no sense of urgency Whatsoever and they do not pay attention to simple directions. I asked for my drink upside down and watched her make it wrong the second time. I wasted AN HOUR for one drink that wasn’t even made correctly. I would have been better off going to the Starbucks inside of Safeway.
Atmosphere: 1
Food: 1
Service: 1
20 mins for a hot coffee and breakfast sandwich. Lost
Service: 1
They are always pleasant and fast one of the reasons I go to this one
Atmosphere: 5
Food: 5
Service: 5
Quick service on the inside. Employees were very friendly. The drive-thru line is always long. This is a good thing in my mind. That tells me that business is good, thriving, and proves that people love coming to this location.
Excellent product and quick service. I enjoy visiting at least twice a week.
They were unable to make me a frappuccino, they were out of the milk I wanted and they were out of spoons.
Staff is courteous and service was fast.
Quick service on the inside. Employees were very friendly. The drive-thru line is always long. This is a good thing in my mind. That tells me that business is good, thriving, and proves that people love coming to this location.
Restaurantji Recommends
Always great customer service and drinks as well.
The Starbucks in the St. Charles Mall today was on point. I tried the new Chocolate Almond milk Espresso and it was delicious! Definitely recommend.
I really like the drinks of this location. The employees are friendly and helpful. It makes the experience enjoyable.
Love this location. It's very busy but the staff is helpful and polite and the drinks are always delicious!
Staff is courteous and service was fast.