“We ordered online for takeout and got home only to realize we had the wrong order. Before we could even debate on what to do next the girl working called me and let me know they got the order messed up and still have ours if we were wanting them. They apologized when we got there and even gave us some coupons for the mixup. We appreciated the honesty and kindness!!“
“Just wanted to share what an awesome experience I had here today! As normal, I placed an order to go online and hoped I would be able to leave and pick up my order close to the set time. As life would have it, I was busy at the time when my order was going to be ready. When I got a free moment I called in to ask them to put my salad in the fridge as I was running late. When I was able to run and pick up my order they completely re-did my order fresh! I was shocked and would have been happy with just my salad being cold. Way to go above and beyond!!! Thank you so very much!“
“Celebration Jimmy’s is best Jimmy’s. I used to work at the attached movie theater and now I get delivery to my current job. They’ve always been accurate, fast, and kind. The folks working in store are friendly and have made me laugh several times. Food service can be a tough field so I appreciate the workers so “
“I've been here a couple of times for a quick takeout lunch while working downtown and I've been so impressed with the crew and management. The lead guy (not sure of his name or if he's the owner or just the manager) is incredible at encouraging, motivating, and coaching his team, while keeping a very busy lunch rush moving each day. He's a good example to the whole industry!The food is tasty, and fresh, and the soup bar is a nice touch. You have to know where and how to find this spot, but it's not too hard to learn the foot route, or just hop into the elevator and go down one floor.Definitely a budget-friendly go-to that's a phenomenal alternative to a chain or nasty fast food.“
“By far one of the Nicest subways I've been to. The Service was extremely professional and fast. Angie the lady who made my meatball sub was quick and gave that warm welcoming feeling and really made my day. I highly recommend going here for a good sub. I will definitely be coming back every chance I get!!“
“My son and I were at this location when a large storm that required us to seek shelter came through. The workers were were kind, helpful and made a scary situation seem more like an adventure. We appreciate them. The sandwiches were great too!“
“I've ALWAYS loved their food at this location. This time I need to talk about the amazing customer service I experienced.We ordered food for delivery with a requested 6:30 pm delivery time. At 6:50 pm our food still hadn't arrived. I called to ask if there was a problem with our delivery. The extremely polite person on the phone went to check on it. I was apologized to and they took full responsibility that the order was made but never made it out for delivery. They remade it fresh again and said they'd get it out immediately for delivery. They then proceeded to refund my full purchase price including the delivery fee. The person who delivered our order apologized again and said they threw in 2 free cookies as well. I about cried because I felt so valued as a customer. Seems like nowhere does these kinds of things anymore when an honest mistake is made. Way to go Potbelly!! You have a customer for life. I will tell this story over and over to people so this location can continue to thrive. Thank you for standing out in taking care of your customers.“
“I am a big fan of Subway, especially this location. The staff is always friendly. I returned after not visiting for almost a year and they remembered me. My food was quickly assembled to perfection! They took great care to make sure I was satisfied. The atmosphere is typical of any Subway. The prices are rising, but that's nothing to do with this location.-Bone to pick with the corporation, bring back the pesto and $5 foot long!“
“Always FAST, ALWAYS FRIENDLY, ALWAYS TASTES GREAT!! The rewards program has been very gracious at giving back to those who frequent a JJ's establishment more often than those who choose greasy burgers and fries... and I very much appreciate it. I tell you what though...you just can't beat that freshly baked bread either. HELL YEEEEAAAH!“
“Stopped here on our way out of Grand Rapids Airport. The people behind the counter were very friendly. Doubled checked with amounts, "did we want more or less?" and went out of the way to make sure our sandwiches didn't get mixed up. Very good food!“
“Okay, seriously, my food was delivered to my work so fast that I wasn't even ready for it. Suddenly it was just HERE. It was also good - made just the way I ordered it, with all of my modifications.Dietary restrictions: The website shows all of the items that are GF, which is incredibly helpful.“
“Awesome!!!! We stopped by to get lunch for all of us (7 of us) and we got a BIG VARIETY of subs, all different and the two guys working together were great!!! No problem at all!!! They got our order perfect!!!!! They were friendly as can be they knew exactly what they were doing talked like we all knew each other already!!! Excellent place!!! Highly recommend this place dine in or carry out!!!“
“Always spot on! Best sandwiches around!!! A little hidden gem if you ask me ?Vegetarian options: Sandwich loving vegetarian here! They have spinach AND lettuce, AND cucumber (my fave). Plus a variety of sauces (I always go mayo, oil & vinegar with oregano). They give you double cheese because there's no meat!!! ?Parking: Giant lot with other restaurants & stores, right by the gas stationWheelchair accessibility: Easily accessible (provided no one is a jerk and parks inappropriately)“
“As sub sandwiches go, Ski's is fast and delicious. They give you what you want, chat with you a bit and you leave you with a little more cash than the other sub places. And supporting a local business is important! I highly recommend Ski's!“