“I always go to this location. Normally, everyone is cheerful and pleasant. Today was an off day. The barista that was working the drive thru was having a bad day. One of my drinks was supposed to come with a drizzle, and when I went to pick it up, no drizzle, when I asked to have it added, she was clearly irritatedAgain, I normally have no issue with this location, and I am sure this was a one-off situation“
“Having a frappuccino and a breakfast sandwich before tackling grocery shopping. Love this new Hy-vee location and the store is awesome. I always buy my meat and produce from hyvees, they have great quality and especially great customer service. They have everything, even clothes.“
“I’m a pretty big Starbucks fan and I’d have to say this Target location always makes my drinks the best. Also, the workers are always SO sweet and friendly! But out of all the locations in Rochester, I’d have to say my coffee always tastes amazing from here. I just went to the one by the Rec Center and they never make my drink correct (have all the toppings/spices) and the workers have never been very friendly.“
“The barista was not only courteous and helpful, but made suggestions about customizing the order or adding to the order. They were suggestions that we didn’t even know we could ask for or were part of the menu. The barista that we’ve encountered at this location have always been friendly.“
“Love Madison Avenue Starbucks store. I like how they know my name, my drink and say hello when I come in and thanks when I leave!I also change my drink recipe and they remember the changes even when they’re swamped!Parking: Easy to access, fast drive throughKid-friendliness: Never rude even when they’re busy“
“The staff is very friendly. Kendra is the best and needs a raise. She tries to get to know the customer and always asks how I am doing. That is what I call great customer service.They work extremely hard and wish you a good day even in the busiest days. The fireplace is a great little addition especially on cold days. It’s usually clean and my order is usually on point. There were a few times my order wasn’t right, but they are always happy to fix it.Stopped by on a Sat at 11:15 and it was extremely busy so they had the register closed due to staffing issues and we had to order through the app. This is unfortunate for those who use reusable cups because you don’t get the extra points ordering through the app. Would love to see a resolution to this issue since it’s a tad annoying to try and find a parking spot(when busy), go inside and find out you can’t order at the register.Parking: Parking isn’t sufficient on the weekends, but there is additional parking next to Tap house“
“So I’m from out of town, stopped by for a sip, they were slammed, short staffed, and there registers were down. Best attitudes ever though! Even though everything was going wrong the service was well above expectations. This location (#49133) should serve as example on how to handle stress!“
“I NEVER order Starbucks, and I had an inkling on getting some coffee. Well being a total noob at this I asked the barista what she would suggest. And I have to say she knocked it out of the park!!! That salted carmel cold foam was to die for. So thank you barista for giving me a wonderful drink.“