Dirtiest restaraunt I’ve been too. Whole crew in the back but everything from dining area to the back where they were working looked like they hadn’t cleaned up all day maybe even longer. It was a shame to see. I feel sorry for this owner. Smh
Angela Denise
Visited and order a bowl. I was given less than a spoon full of rice. I asked if I could get a little more. And was informed that's considered extra and there's a fee. ? Ok nevermind. I asked for steak then said veggies. She's so busy talking to someone else she gives me 2 scoops of steak I asked her why. She said that's what I ordered. Informed that I said veggies not steak again.. Cashier checks me out and the amount is way more that what my total normally is. So I asked for a receipt. They charged me $5.55 for extra for "Extra steak" that I didn't and $1.70 for Queso that my son added on his bowl. Smh! I had them to remove the extra steak fee because I did NOT order it. Only to get in my car to eat and the food wasn't even hot.Also I know they hire young but they really need to give them customer service training. Because the customer service there isn't good.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
K Harris
Only person professional was the black girl on the cashier around 8:30pm. I placed an online order around 8:15-8:20pm. Of course it was not ready by the time I got there. The order had not even been started the ticket for the order was not even printed out. Cashier asked the girl that was fixing online orders about it. She told her she was done and to put ticket over there where walk ins were ordering. The ticket must of fell on the floor because my order was still never started. The girl that was suppose to be fixing it said the ticket fell but me nor the cashier never heard it. Cashier printed out the ticket again. And then the girl finally started working on it to say she can’t to do it because y’all are out of steak. So I requested a refund. The cashier got the manager (white blond) I was told since the order was made online I would have to request refund online. Was told if I wanted steak I would have to wait 30 min. Meanwhile, I was in the store for about 20-25 min already waiting on my food. If I had not been waiting already then I would not have cared about waiting. But I did not place an online order to have to wait for an hour for 2 burritos and a bowl.
Service: 1
Andrea Buckner
Great
Atmosphere: 5
Food: 5
Service: 5
CARMELIA J
Chicken be undercooked Portions different everytime. Dirty lid cause they never clean their counters. Chipotle eed to go out of business since they refuse to be
Atmosphere: 1
Food: 1
Service: 1
Jipad Fipad
Arrived at 7:35pm on Feb 26, 2024 and there were 8 people in line to place their order. I got out of my car and tried to open the door to enter the establishment and found it to be locked.A young lady with a bag of food exited seconds later and held the door for me. I went and stood in line to place my order behind the other 8 people waiting and then one of the team members mumbled from behind the counter while looking in my direction. I asked her if she was talking to me and she again said something I could not hear. She then spoke up and said, “the person in front of you will be our last customer.” I asked “are you you not able to serve me?” And she replied no.This was several hours before closing time and they were not out of food. I assume this was simply a desire to leave early for the night - otherwise why would they be willing to serve the remaining customers in line?This is another example for the quickly declining service at this N. Lindbergh location. I will not return and I hope this business closes as a direct effect of the behaviors of the staff and the non-existent leadership tasked with overseeing the standards of quality of the location.
Atmosphere: 1
Food: 1
Service: 1
Slymm Jymm
Ordered a bowl and got half chicken and half steak. The guy making the bowl scooped a scoop of steak then dropped majority of it back in the pan and put maybe 5 pieces in my bowl. Brought it to their attention and was basically ignored. Then was told it would be extra for more steak but they charged me for a steak bowl that doesn't even have a full scoop of steak in it. I had stopped going to this location and was quickly reminded of why. Never again.
Recommended dishes: Chips
Sheba Yahu
The managers, very dry not as professional.
Atmosphere: 3
Food: 4
Service: 3
mirrande morgan
We asked the young lady for fresh chicken. She said it was fresh. We responded that it was not. I told her please do not lie to me because I used to work at chipotle in 2015. The chicken I received was obviously old and wasn’t cut right and wasn’t to chipotle standards. Again, I would know this because I used to work the grill at chipotle. But, at the end of our transaction the young lady “with red hair” that was making our food said to her co-worker but made it appear as if it was directed towards us that we shouldn’t be mad at her but be mad at our mammy.
The red head with the dusty braids she is very rude with a nasty attitude ew. Also the tall slim guy with the twisties has a bad attitude. Y’all really ruin it for the black community ew. Be blessed
Atmosphere: 1
Food: 1
Service: 1
Kyle Cornellier
usually have good experiences at this location. today my online order had someone else’s order completely not what i ordered off the app. i drove back and when i picked up my burrito the tortilla was ice cold.
Food: 2
Jordan Schneider
ordered a bowl for pickup at 11am and i had to put it in the microwave because it wasn’t even warm. i’ve been working in the food industry for years and this is just disappointing and downright disgusting. 11am, not even an hour after opening time and the food isn’t even up to temperature. do better.
Closed early again
Dirtiest restaraunt I’ve been too. Whole crew in the back but everything from dining area to the back where they were working looked like they hadn’t cleaned up all day maybe even longer. It was a shame to see. I feel sorry for this owner. Smh
Visited and order a bowl. I was given less than a spoon full of rice. I asked if I could get a little more. And was informed that's considered extra and there's a fee. ? Ok nevermind. I asked for steak then said veggies. She's so busy talking to someone else she gives me 2 scoops of steak I asked her why. She said that's what I ordered. Informed that I said veggies not steak again.. Cashier checks me out and the amount is way more that what my total normally is. So I asked for a receipt. They charged me $5.55 for extra for "Extra steak" that I didn't and $1.70 for Queso that my son added on his bowl. Smh! I had them to remove the extra steak fee because I did NOT order it. Only to get in my car to eat and the food wasn't even hot.Also I know they hire young but they really need to give them customer service training. Because the customer service there isn't good.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Only person professional was the black girl on the cashier around 8:30pm. I placed an online order around 8:15-8:20pm. Of course it was not ready by the time I got there. The order had not even been started the ticket for the order was not even printed out. Cashier asked the girl that was fixing online orders about it. She told her she was done and to put ticket over there where walk ins were ordering. The ticket must of fell on the floor because my order was still never started. The girl that was suppose to be fixing it said the ticket fell but me nor the cashier never heard it. Cashier printed out the ticket again. And then the girl finally started working on it to say she can’t to do it because y’all are out of steak. So I requested a refund. The cashier got the manager (white blond) I was told since the order was made online I would have to request refund online. Was told if I wanted steak I would have to wait 30 min. Meanwhile, I was in the store for about 20-25 min already waiting on my food. If I had not been waiting already then I would not have cared about waiting. But I did not place an online order to have to wait for an hour for 2 burritos and a bowl.
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Chicken be undercooked Portions different everytime. Dirty lid cause they never clean their counters. Chipotle eed to go out of business since they refuse to be
Atmosphere: 1
Food: 1
Service: 1
Arrived at 7:35pm on Feb 26, 2024 and there were 8 people in line to place their order. I got out of my car and tried to open the door to enter the establishment and found it to be locked.A young lady with a bag of food exited seconds later and held the door for me. I went and stood in line to place my order behind the other 8 people waiting and then one of the team members mumbled from behind the counter while looking in my direction. I asked her if she was talking to me and she again said something I could not hear. She then spoke up and said, “the person in front of you will be our last customer.” I asked “are you you not able to serve me?” And she replied no.This was several hours before closing time and they were not out of food. I assume this was simply a desire to leave early for the night - otherwise why would they be willing to serve the remaining customers in line?This is another example for the quickly declining service at this N. Lindbergh location. I will not return and I hope this business closes as a direct effect of the behaviors of the staff and the non-existent leadership tasked with overseeing the standards of quality of the location.
Atmosphere: 1
Food: 1
Service: 1
Ordered a bowl and got half chicken and half steak. The guy making the bowl scooped a scoop of steak then dropped majority of it back in the pan and put maybe 5 pieces in my bowl. Brought it to their attention and was basically ignored. Then was told it would be extra for more steak but they charged me for a steak bowl that doesn't even have a full scoop of steak in it. I had stopped going to this location and was quickly reminded of why. Never again.
Recommended dishes: Chips
The managers, very dry not as professional.
Atmosphere: 3
Food: 4
Service: 3
We asked the young lady for fresh chicken. She said it was fresh. We responded that it was not. I told her please do not lie to me because I used to work at chipotle in 2015. The chicken I received was obviously old and wasn’t cut right and wasn’t to chipotle standards. Again, I would know this because I used to work the grill at chipotle. But, at the end of our transaction the young lady “with red hair” that was making our food said to her co-worker but made it appear as if it was directed towards us that we shouldn’t be mad at her but be mad at our mammy.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The red head with the dusty braids she is very rude with a nasty attitude ew. Also the tall slim guy with the twisties has a bad attitude. Y’all really ruin it for the black community ew. Be blessed
Atmosphere: 1
Food: 1
Service: 1
usually have good experiences at this location. today my online order had someone else’s order completely not what i ordered off the app. i drove back and when i picked up my burrito the tortilla was ice cold.
Food: 2
ordered a bowl for pickup at 11am and i had to put it in the microwave because it wasn’t even warm. i’ve been working in the food industry for years and this is just disappointing and downright disgusting. 11am, not even an hour after opening time and the food isn’t even up to temperature. do better.
Atmosphere: 2
Food: 1
Service: 2
Fast service and good hot
Atmosphere: 5
Food: 5
Service: 5
There was long strains of hair in my bowl