Online orders are NEVER done in a timely manner, and the staff is rude. Would not recommend.
Nikki Pedersen
We waited for 10 mins to be seated on a slow Thursday afternoon and had 5 employees make eye contact with us without even saying like “someone will be with you in a second” to even acknowledge that we would be put on the list anytime soon. We’ve been here multiple times and they are always screwing up our orders and acting like they don’t care at all.
Atmosphere: 1
Food: 1
Service: 1
stocktraders50 stocktraders50
Horrible service poor management will never return
Atmosphere: 1
Food: 1
Service: 1
Eric Chang
If ya order online be cautious, so far every if not all online orders have had items completely wrong or charged for something else.
Food: 5
Service: 1
Kenyetta Harris
I have to gave this place a 1 star. I purchased wings from here this evening. The flavor was lemon pepper. The food made me sick(the wings wasn’t the best and tasted alright)I even paid a tip. I feel it was a waste of money.
Atmosphere: 3
Food: 1
Service: 3
Ter'e Lindsay
Our first time at this restaurant. We waited 25 min in line to be seated. We had a great server. We just had a burger and fries, and they were both terrible. We watched people that had come in after us, being served. The Mgr came and told me that they cannot serve burgers, where the beef had any pink in it. The burger was served messy and tasteless. The fries....dried out. They had been sitting for too long. Skip this restaurant if you want a good burger.Our server was great....Paige, I believe. One young man was a terrific busser. He hustled, smiled and was on super speed cleaning tables. He had a unique hair style. Cute as can be and A+ personality. What an asset to BWW.
Atmosphere: 2
Food: 2
Service: 5
Jennifer Cardoza
I never leave reviews but this place needs a warning sign before entering. Just save yourself the trip and drive down the road to the lees summit Location or any other location really. They take about 20-30min to take your drink order then another 20-30 min to see your server again before being able to order. Horrible service. If I could leave zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Eltigre398
Arrived to see a lot of people waiting to be seated with no one at the front. Fortunately someone mentioned bar is open seating. Things did seem to take a while. Not sure if it’s just short staff or if it’s just busy for them. Food was good for sure but didn’t seem to check on us as much as I’d like. Fortunately had enough to drink from 1 glass otherwise it may have been forever before getting a refill.
Atmosphere: 4
Food: 4
Service: 2
Chris Stumpenhaus
I always do pickup for boneless wings. The wings are usually well coated, but they are not hot. Employees are hard to find for pickup sometimes. If you dine in they have plenty of TV's to look at.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Buffalo, Cheese Curds
Melinda Lens
I’m sitting here now. When I sat down it was a while before someone waited on me. I watched people come in after me and get waited on. It took my food almost an hour to come. My waiter never checked in on me after she brought my drink. I didn’t see my waiter for almost an hour until my food was ready. I assume she checked in on her other guest. Horrible experience. Bad service
My husband and I brought our 3 kids up for dinner on a Monday night. We wanted to get some wings for an appetizer and 3 of us got burgers, the burger was great the fries tasted old and were luke warm. My youngest got a chipotle wrap but it came out as a regular chicken wrap and she ate it anyway. My oldest daughter with food sensitivity (which we mentioned) ordered a salad and requested no blue cheese crumbles and half way through her salad she realized it had blue cheese and she became grossed out. I asked if we could get her salad marked down since her leftovers were not going to be eaten because she realized it has cheese or if they could give her half a salad With no cheese to go but we were told no they can't do that. We also had to cancel our wing order because "they had free wings" earlier that day and they were too backed up so we couldn't get any. This was our first time at this restaurant and it was Also our last. We were very disappointed. They do have some great burgers though.
Atmosphere: 3
Food: 3
Service: 3
Mark Lyon
This is a VERY popular place among the locals. It is especially popular, (& extremely crowded during a sports game like football. If you're going to order out from this place on a crowded evening I would advise against it. For some reason, whenever there's a lot of people here, the staff can't handle the load. They always, and I do mean, ALWAYS, wind up having something in the kitchen breaking down, or not enough employees showed up for work, or any other number of excuses they'll give you for not being able to get you your food on time. There's been a plethora of times that I've been there to pick up someone's meal on a busy night and have had to give up even trying to wait for the food. This problem has been going on for a long time now and they haven't come up with a solution yet on how to be able to handle the amount if business they get on a typical weekend or sports game night. Great place, nice people....absolutely terrible management.
Atmosphere: 5
Food: 4
Service: 1
Rachael Vasquez
So, I wanted to have cauliflower wings and I suggested that we go to Buffalo Wild Wings for wings, first off it was one of the worst dining experiences so far we got sat pretty quick so good job hostess, then we waited for our server for over 15 mins she ended up greating a table before us that was sat after we were. Then finally showed up not even introducing herself , just asking what to drink not even if we are ready to order, after waiting forever, when our food comes out mine come first The Cauliflower Wings Which Were Cold cold wings yuck , so I only ended up eating my tater tots which were warm finally my husband gets his Chicken Wings and they were warm as well .. That will be our last time going to any Buffalo Wild Wings…
Atmosphere: 1
Food: 1
Service: 1
Cynthia Monroe
Brought my granddaughter out first they were out of fries 2nd my barbecue wings were cold not even warm. I asked the waitress to get hot ones the cook came flying to the table and said I heard you wanted to see me. I said no I just wanted hot wings and he had the nerve to say I felt your wings and they were pretty warm. I said they were cold and why would you touch like I'm lying. Never eat there again. They can't they are doing us a favor ??
Larry Parks
I came for their lunch special which includes wings, fries, and a drink. I was told that they ran out of fries so I could have celery or salsa instead, but I could pay extra for tots. I get you just ran out of fries because of the Superbowl yesterday but you shouldn't charge customers more for a valid side just because of that.
Online orders are NEVER done in a timely manner, and the staff is rude. Would not recommend.
We waited for 10 mins to be seated on a slow Thursday afternoon and had 5 employees make eye contact with us without even saying like “someone will be with you in a second” to even acknowledge that we would be put on the list anytime soon. We’ve been here multiple times and they are always screwing up our orders and acting like they don’t care at all.
Atmosphere: 1
Food: 1
Service: 1
Horrible service poor management will never return
Atmosphere: 1
Food: 1
Service: 1
If ya order online be cautious, so far every if not all online orders have had items completely wrong or charged for something else.
Food: 5
Service: 1
I have to gave this place a 1 star. I purchased wings from here this evening. The flavor was lemon pepper. The food made me sick(the wings wasn’t the best and tasted alright)I even paid a tip. I feel it was a waste of money.
Atmosphere: 3
Food: 1
Service: 3
Our first time at this restaurant. We waited 25 min in line to be seated. We had a great server. We just had a burger and fries, and they were both terrible. We watched people that had come in after us, being served. The Mgr came and told me that they cannot serve burgers, where the beef had any pink in it. The burger was served messy and tasteless. The fries....dried out. They had been sitting for too long. Skip this restaurant if you want a good burger.Our server was great....Paige, I believe. One young man was a terrific busser. He hustled, smiled and was on super speed cleaning tables. He had a unique hair style. Cute as can be and A+ personality. What an asset to BWW.
Atmosphere: 2
Food: 2
Service: 5
I never leave reviews but this place needs a warning sign before entering. Just save yourself the trip and drive down the road to the lees summit Location or any other location really. They take about 20-30min to take your drink order then another 20-30 min to see your server again before being able to order. Horrible service. If I could leave zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Arrived to see a lot of people waiting to be seated with no one at the front. Fortunately someone mentioned bar is open seating. Things did seem to take a while. Not sure if it’s just short staff or if it’s just busy for them. Food was good for sure but didn’t seem to check on us as much as I’d like. Fortunately had enough to drink from 1 glass otherwise it may have been forever before getting a refill.
Atmosphere: 4
Food: 4
Service: 2
I always do pickup for boneless wings. The wings are usually well coated, but they are not hot. Employees are hard to find for pickup sometimes. If you dine in they have plenty of TV's to look at.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Buffalo, Cheese Curds
I’m sitting here now. When I sat down it was a while before someone waited on me. I watched people come in after me and get waited on. It took my food almost an hour to come. My waiter never checked in on me after she brought my drink. I didn’t see my waiter for almost an hour until my food was ready. I assume she checked in on her other guest. Horrible experience. Bad service
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Buffalo
Restaurantji Recommends
My husband and I brought our 3 kids up for dinner on a Monday night. We wanted to get some wings for an appetizer and 3 of us got burgers, the burger was great the fries tasted old and were luke warm. My youngest got a chipotle wrap but it came out as a regular chicken wrap and she ate it anyway. My oldest daughter with food sensitivity (which we mentioned) ordered a salad and requested no blue cheese crumbles and half way through her salad she realized it had blue cheese and she became grossed out. I asked if we could get her salad marked down since her leftovers were not going to be eaten because she realized it has cheese or if they could give her half a salad With no cheese to go but we were told no they can't do that. We also had to cancel our wing order because "they had free wings" earlier that day and they were too backed up so we couldn't get any. This was our first time at this restaurant and it was Also our last. We were very disappointed. They do have some great burgers though.
Atmosphere: 3
Food: 3
Service: 3
This is a VERY popular place among the locals. It is especially popular, (& extremely crowded during a sports game like football. If you're going to order out from this place on a crowded evening I would advise against it. For some reason, whenever there's a lot of people here, the staff can't handle the load. They always, and I do mean, ALWAYS, wind up having something in the kitchen breaking down, or not enough employees showed up for work, or any other number of excuses they'll give you for not being able to get you your food on time. There's been a plethora of times that I've been there to pick up someone's meal on a busy night and have had to give up even trying to wait for the food. This problem has been going on for a long time now and they haven't come up with a solution yet on how to be able to handle the amount if business they get on a typical weekend or sports game night. Great place, nice people....absolutely terrible management.
Atmosphere: 5
Food: 4
Service: 1
So, I wanted to have cauliflower wings and I suggested that we go to Buffalo Wild Wings for wings, first off it was one of the worst dining experiences so far we got sat pretty quick so good job hostess, then we waited for our server for over 15 mins she ended up greating a table before us that was sat after we were. Then finally showed up not even introducing herself , just asking what to drink not even if we are ready to order, after waiting forever, when our food comes out mine come first The Cauliflower Wings Which Were Cold cold wings yuck , so I only ended up eating my tater tots which were warm finally my husband gets his Chicken Wings and they were warm as well .. That will be our last time going to any Buffalo Wild Wings…
Atmosphere: 1
Food: 1
Service: 1
Brought my granddaughter out first they were out of fries 2nd my barbecue wings were cold not even warm. I asked the waitress to get hot ones the cook came flying to the table and said I heard you wanted to see me. I said no I just wanted hot wings and he had the nerve to say I felt your wings and they were pretty warm. I said they were cold and why would you touch like I'm lying. Never eat there again. They can't they are doing us a favor ??
I came for their lunch special which includes wings, fries, and a drink. I was told that they ran out of fries so I could have celery or salsa instead, but I could pay extra for tots. I get you just ran out of fries because of the Superbowl yesterday but you shouldn't charge customers more for a valid side just because of that.
Atmosphere: 4
Food: 4
Service: 4