Popeyes Louisiana Kitchen

19510 E US Hwy 40, Independence
(816) 795-1510

Recent Reviews

Karina Gabrielle

they messed up my order. i ordered a crispy chicken sandwich and they gave me a nasty blackened sandwich ?????

Carla McClure

For the cost of food, the chicken strips were more like small cut up pieces. We ordered regular to feed the grand daughters and got several spicy pieces mixed in.

Food: 3

Service: 4

the R Whatever

Need more ideas for eat in

Atmosphere: 3

Food: 5

Service: 2

Michelle Tomlin

Haven't been to this location in a long time and I was completely dissemination. Mac and cheese was horrible. Chicken is so tiny with no taste. Expensive prices for gross

Atmosphere: 3

Food: 1

Service: 2

Susan Johnson

Ordered a fish sandwich, it was suppose to be 3.99, NOT, she said not at this location. Fish was over cooked....the

Atmosphere: 2

Food: 2

Service: 2

Raw Broccoli

Everytime we come here our order is always wrong. The employees are Hispanic and I don't think they can read. Please do something with this location. It's getting

Atmosphere: 1

Food: 1

Service: 1

Colleen Paine

Very nice and friendly staff.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Sandwich

Diana Arends

Food was good. To go people were not aware of Cajun sprinkles.

Atmosphere: 3

Food: 5

Service: 3

HB Ridley

pulled up to drive thru, waited 13 mins for the 2 cars ahead of me to simply order. get to the order screen, the lady says "can you hold on for a minute?" then proceeds to talk to someone in the background. then she goes quiet. she then says "you ready!?" unsure if that was meant for me i ask "are you talking to me?" she says "yeah what do you want!?" in a nasty tone.the wait is one thing, your employees typically have nasty attitudes when serving customers. me nor my employees or other colleagues will be back. or anyone in our building for that matter.

Atmosphere: 1

Food: 1

Service: 1

María García

Fast service some of the employees speak Spanish but they only accept payment by credit cardParking: There is enough parking

Atmosphere: 3

Food: 5

Service: 5

Andrew Snively

Just awful service. 20 minutes in the drive thru, 3 different employees come to confirm my order that I placed on the app, a 4th one comes to tell me they’re out of what I ordered but can replace it. I say fine, another person comes and asks if they can replace it, and I say fine again. Then another 10 minutes of waiting at the pull around. This is the worst it’s been, but this location rarely has it together and frequently takes in excess of 10 minutes, even with no line and even after all that time they rarely get the order right. If you’re really craving Popeyes you can probably order at a different location and drive there and back before this location would have it ready anyhow.

Atmosphere: 1

Food: 1

Service: 1

jae “Jaekoo”

In the drive thru...it was slow maybe 4 cars ahead of me but sat for at least 15minutes. This was after 3pm. The food was fresh but it didn't have any flavor it was just chicken. . Like my bash of chicken mustav missed the seasons process... but it was FRESH!!

Atmosphere: 4

Food: 4

Service: 4

Staci M

Always check your food before you leave! They always shorten me my order when I spend 30-40 bucks and I get half of my order ?

Atmosphere: 1

Food: 3

Service: 1

Smith Cheryl

Had the 3 piece combo mild it was freshly cooked got home and it was still good and warm.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Red Beans and Rice

Donna Todd

We love Popeyes chicken but this location leaves a lot to be desired. I order on the app because it's much easier for me, but even then my order is rarely fully correct. The sides are wrong or missing as well as the drinks. Once my "free" points item was missing.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Mashed Potatoes, Red Beans and Rice

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